I don't normally have issues with this Subway but today I ordered a footlong Meatball sandwich with pepperjack cheese and parmesan on Doordash. When I got it, my sandwich literally only had pepperoni on the bread. There were no meatballs, no cheese, no parmesan. My mom ordered a Cold Cut and didn't have mayo on it like she ordered. I was very disappointed they couldn't make a commonly ordered, simple sandwich and gave me something I didn't even ask for.
Update: I ordered another Meatball marinara sandwich right after my first order that arrived with just pepperoni on the bread and the 2nd time, I got pepperoni again but they added parmesan cheese this time. If they are out of a certain product, they need to contact the customer and ask if they would like a substitution. Sending pepperoni slices instead of Meatball marinara is not acceptable. Sending it wrong twice in a row is completely ridiculous. I tried calling the Subway and no one picked up.
Food: 1
Service: 1
Faith Ishmael
My wife and I went in right when they opened at 8:30 this morning (Nov.10th) we had just dropped our little boy (min pin mix) at the veterinary clinic for a complex dental surgery. As soon as we walked in the employee there instantly informed us that they did not have turkey, ham, bell peppers, or lettuce. So my wife asked her if she could please cut up a few spinach leaves for me because I do not have teeth and can’t chew spinach leaves whole. She responded with an attitude “well I can give it to you like it is, but I’m not going to chop it up. So I said to my wife let’s go somewhere else. Then I turned to the employee and said. “I was a Subway manager in Phoenix. With all your missing product and the fact that we are literally your first customers of the day and there is nobody else in line, I would have cut up the spinach for the customers with a knife. It’s called going above and beyond. Apparently something your generation doesn’t know anything about and walked out. Very angry and unsatisfied
Atmosphere: 1
Food: 1
Service: 1
Shannon Schreiner
Did a door dash order at 4:00 pm and when dasher gets there the employee says he closing and there’s no order. I will never go to or order from this Subway again !!
Janelle Kilgore
I have to say that this establishment may be trying to get back on its feet, the food looks a little less fresh on some products. But Steven, a new employee, is doing an AMAZING JOB! It's his first few days. But he is making sure everyone is helped and being friendly while still trying to learn and figure it all out. He is very friendly and made the best sandwiches we've had in a long time!! I hope that he is recognized for handling it all!!
Atmosphere: 4
Food: 4
Service: 5
Rico Maes
Just came to this Subway and you guys say you’re open until 9:30? I got here at 9 exact and it is not open. Guess I’ll take my money somewhere else.
Anndlyn Webb
Waited all day to get off work to come here, got here at 8:58 and it was closed. Don’t know if this is the employees fault for closing early or the stores fault for being misleading on google. Ridiculous.
Ryan Padilla
Great place to grab a sub sandwich!
Atmosphere: 5
Food: 5
Service: 5
Marshe Valias
Real talk, just go to the Subway on 80th and Sheridan if you want Subway. You're welcome. Edit on 10-7-25: So I've been here three times in the last month, only because of the bogo1 deal, and they've continued to underperform. Bread's been wrong two of the times, one time swapped between the two sandwiches, and then today one was just completely wrong, and neither sandwich was cut in half. So this place is still awful.
Atmosphere: 1
Food: 2
Service: 1
Hailey Wuerz
Kaden and Tyler were AMAZING!!! We will only be going to this subway for now on. They were kind and helped us so quick! Great personalities and amazing service!!! These guys deserve a RAISE!! We went to the subway on Sheridan and the line was out the door and were waiting for over 30 minutes and the line never moved!!!! We came to this one and even with a line we were helped within 10 minutes!!! We will be back and recommending this subway for everyone we know. They are amazing here!!!!
Atmosphere: 5
Food: 5
Service: 5
Cami ripp
This is an alright subway, kind of sketchy. But the sandwiches are good
Yesterday I got Sandwiches from here and not even a few hours I started to throw up none stop, my boyfriends sandwich was fine but maybe it wa the steak that made me sick because he didn’t get steak only I did that was the only thing different about our sandwich, I do believe I got food poisoning or something wasn’t fully cooked, the reason I’m rating it 3 starts not 1 is because the 2 boys that were working were great but me getting food poisoning was not it.
Amber Dean
At first walking through the door there was a young man and young lady working. I wish I would have got their names, I must give them credit for their maturity and professionalism. They were quick had manners and are doing a fantastic job.
Mike Jones
Better than everywhere else I've been.
Mrs. Mamas L
We came to get dinner. me and family with my mom as we came in they Greeting us with Smiles on there faces they are very fast they do awsome job The works name are Alex and Belen they Passionate about there job they also work as a team
I don't normally have issues with this Subway but today I ordered a footlong Meatball sandwich with pepperjack cheese and parmesan on Doordash. When I got it, my sandwich literally only had pepperoni on the bread. There were no meatballs, no cheese, no parmesan. My mom ordered a Cold Cut and didn't have mayo on it like she ordered. I was very disappointed they couldn't make a commonly ordered, simple sandwich and gave me something I didn't even ask for.
Update: I ordered another Meatball marinara sandwich right after my first order that arrived with just pepperoni on the bread and the 2nd time, I got pepperoni again but they added parmesan cheese this time. If they are out of a certain product, they need to contact the customer and ask if they would like a substitution. Sending pepperoni slices instead of Meatball marinara is not acceptable. Sending it wrong twice in a row is completely ridiculous. I tried calling the Subway and no one picked up.
Food: 1
Service: 1
My wife and I went in right when they opened at 8:30 this morning (Nov.10th) we had just dropped our little boy (min pin mix) at the veterinary clinic for a complex dental surgery. As soon as we walked in the employee there instantly informed us that they did not have turkey, ham, bell peppers, or lettuce. So my wife asked her if she could please cut up a few spinach leaves for me because I do not have teeth and can’t chew spinach leaves whole. She responded with an attitude “well I can give it to you like it is, but I’m not going to chop it up. So I said to my wife let’s go somewhere else. Then I turned to the employee and said. “I was a Subway manager in Phoenix. With all your missing product and the fact that we are literally your first customers of the day and there is nobody else in line, I would have cut up the spinach for the customers with a knife. It’s called going above and beyond. Apparently something your generation doesn’t know anything about and walked out. Very angry and unsatisfied
Atmosphere: 1
Food: 1
Service: 1
Did a door dash order at 4:00 pm and when dasher gets there the employee says he closing and there’s no order. I will never go to or order from this Subway again !!
I have to say that this establishment may be trying to get back on its feet, the food looks a little less fresh on some products. But Steven, a new employee, is doing an AMAZING JOB! It's his first few days. But he is making sure everyone is helped and being friendly while still trying to learn and figure it all out. He is very friendly and made the best sandwiches we've had in a long time!! I hope that he is recognized for handling it all!!
Atmosphere: 4
Food: 4
Service: 5
Just came to this Subway and you guys say you’re open until 9:30? I got here at 9 exact and it is not open. Guess I’ll take my money somewhere else.
Waited all day to get off work to come here, got here at 8:58 and it was closed. Don’t know if this is the employees fault for closing early or the stores fault for being misleading on google. Ridiculous.
Great place to grab a sub sandwich!
Atmosphere: 5
Food: 5
Service: 5
Real talk, just go to the Subway on 80th and Sheridan if you want Subway. You're welcome.
Edit on 10-7-25: So I've been here three times in the last month, only because of the bogo1 deal, and they've continued to underperform. Bread's been wrong two of the times, one time swapped between the two sandwiches, and then today one was just completely wrong, and neither sandwich was cut in half. So this place is still awful.
Atmosphere: 1
Food: 2
Service: 1
Kaden and Tyler were AMAZING!!! We will only be going to this subway for now on. They were kind and helped us so quick! Great personalities and amazing service!!! These guys deserve a RAISE!! We went to the subway on Sheridan and the line was out the door and were waiting for over 30 minutes and the line never moved!!!! We came to this one and even with a line we were helped within 10 minutes!!! We will be back and recommending this subway for everyone we know. They are amazing here!!!!
Atmosphere: 5
Food: 5
Service: 5
This is an alright subway, kind of sketchy. But the sandwiches are good
Atmosphere: 3
Food: 5
Service: 4
Restaurantji Recommends
Clean and friendly store.
Atmosphere: 4
Food: 4
Service: 5
Yesterday I got Sandwiches from here and not even a few hours I started to throw up none stop, my boyfriends sandwich was fine but maybe it wa the steak that made me sick because he didn’t get steak only I did that was the only thing different about our sandwich, I do believe I got food poisoning or something wasn’t fully cooked, the reason I’m rating it 3 starts not 1 is because the 2 boys that were working were great but me getting food poisoning was not it.
At first walking through the door there was a young man and young lady working. I wish I would have got their names, I must give them credit for their maturity and professionalism. They were quick had manners and are doing a fantastic job.
Better than everywhere else I've been.
We came to get dinner. me and family with my mom as we came in they Greeting us with Smiles on there faces they are very fast they do awsome job The works name are
Alex and Belen they Passionate about there job they also work as a team
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Boss, Meatball Marinara
Loading...