Drive thru staff is obviously not trained. We had to repeat our order many times both through the microphone and at the window. Used points within app for a free sandwich. They didn't scan. Asked for a receipt and was completely ignored.
Atmosphere: 4
Food: 4
Service: 1
Jesse Becerra
Went twice in 2 days, food was hot and fresh. I was surprised with the quality and speed of service!!!
Atmosphere: 4
Food: 4
Service: 4
G nJ
This store is drastically understaffed! Even in slow times of day, the wait is horrendous. The staff is essentially incompetent. New Management is desperately needed!
Atmosphere: 1
Food: 2
Service: 1
Lorretta Ortiz
I ordered two small chilies and a large soda. Got all the way home and both chilies the beans were hard. My dad even said that he's was too his 90 so you want you might want to check your beans before you're going to put them out to the people. Make sure your beans are cooked right because you can get somebody sick and then they can sue you for that. I ordered from the drive-thru. There wasnt nobody in line there. They said hold on about 10 minutes later they took my order. Didn't even give me a receipt.
Atmosphere: 2
Food: 2
Service: 2
Real Estate By Becky J. Shannon
Sorry to say but this is literally the worst Wendy's ever. If you don't get somebody rude at the window you get somebody that doesn't know what they're doing. A lot of the times the order is made wrong. It's worth the travel to go to any other Wendy's. Maybe the problem is a owner that hires incompetent management. Either way they should give it a thought. I'm willing to try them again even though they've had plenty of chances and give them a better rating in the future if they improve their service
Food: 3
Service: 1
Daniel Sepúlveda
Staff was gentle and quick. Food was ok, but that's expected for the price.
Atmosphere: 5
Food: 5
Service: 5
Ella Smith
They close at 1:30am instead of 2:00, with people still working. Today was the 28th of October.
Atmosphere: 1
Food: 1
Service: 1
Darling Escobedo
It was good service nothing to complain about and nothing excited
Jose Bachicha
My purchase had a drink and the drive thru girl poured some of it on me. Did not apologize, hell did even say 1 word about it. Awful service
I ordered two 3 pc chicken tenders and a spicy chicken sandwich they didn’t deliver the spicy chicken sandwich . Is that stealing or pathetic customer service.
Flo Geiser
Awesome place
Atmosphere: 5
Food: 5
Service: 5
Mary Montney
Ordered the number 5 combo which is a grilled chicken ranch wrap I'm getting the wrap the chicken is freezing cold I go into the store to let them know that I've never gotten cold chicken on a chicken wrap the manager had an attitude and refuse to warm it up saying that they don't offer Hot Chicken on their wrap
Atmosphere: 1
Food: 1
Service: 1
stephen ritchie
I actually got to meet Wendy. She was so nice. Shorter than I thought.
Atmosphere: 5
Food: 5
Service: 5
Cheri Vallejos
Workers are very rude and speak Spanish think we dont understand. They made me wait for them to take order! They said if they dont talk to me maybe I'll use the kiosk but I only had cash! Will not be going back
Staff and manager was very rude.. food gross!
Atmosphere: 1
Food: 1
Service: 1
Drive thru staff is obviously not trained. We had to repeat our order many times both through the microphone and at the window. Used points within app for a free sandwich. They didn't scan. Asked for a receipt and was completely ignored.
Atmosphere: 4
Food: 4
Service: 1
Went twice in 2 days, food was hot and fresh. I was surprised with the quality and speed of service!!!
Atmosphere: 4
Food: 4
Service: 4
This store is drastically understaffed! Even in slow times of day, the wait is horrendous. The staff is essentially incompetent. New Management is desperately needed!
Atmosphere: 1
Food: 2
Service: 1
I ordered two small chilies and a large soda. Got all the way home and both chilies the beans were hard. My dad even said that he's was too his 90 so you want you might want to check your beans before you're going to put them out to the people. Make sure your beans are cooked right because you can get somebody sick and then they can sue you for that. I ordered from the drive-thru. There wasnt nobody in line there. They said hold on about 10 minutes later they took my order. Didn't even give me a receipt.
Atmosphere: 2
Food: 2
Service: 2
Sorry to say but this is literally the worst Wendy's ever. If you don't get somebody rude at the window you get somebody that doesn't know what they're doing. A lot of the times the order is made wrong. It's worth the travel to go to any other Wendy's. Maybe the problem is a owner that hires incompetent management. Either way they should give it a thought. I'm willing to try them again even though they've had plenty of chances and give them a better rating in the future if they improve their service
Food: 3
Service: 1
Staff was gentle and quick. Food was ok, but that's expected for the price.
Atmosphere: 5
Food: 5
Service: 5
They close at 1:30am instead of 2:00, with people still working. Today was the 28th of October.
Atmosphere: 1
Food: 1
Service: 1
It was good service nothing to complain about and nothing excited
My purchase had a drink and the drive thru girl poured some of it on me. Did not apologize, hell did even say 1 word about it. Awful service
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
I ordered two 3 pc chicken tenders and a spicy chicken sandwich they didn’t deliver the spicy chicken sandwich . Is that stealing or pathetic customer service.
Awesome place
Atmosphere: 5
Food: 5
Service: 5
Ordered the number 5 combo which is a grilled chicken ranch wrap I'm getting the wrap the chicken is freezing cold I go into the store to let them know that I've never gotten cold chicken on a chicken wrap the manager had an attitude and refuse to warm it up saying that they don't offer Hot Chicken on their wrap
Atmosphere: 1
Food: 1
Service: 1
I actually got to meet Wendy. She was so nice. Shorter than I thought.
Atmosphere: 5
Food: 5
Service: 5
Workers are very rude and speak Spanish think we dont understand. They made me wait for them to take order! They said if they dont talk to me maybe I'll use the kiosk but I only had cash! Will not be going back
Atmosphere: 1
Food: 2
Service: 1
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