Had to remind the drink order. Rice was not fresh. Steaks were cooked much more than requested/ordered.
Atmosphere: 4
Food: 1
Service: 1
Johanna Fernández
I came to enjoy a dessert during Panda Fest in Connecticut, and as a panda lover, I was beyond thrilled with the surprise! The churros were warm and crispy, the chocolate mousse was rich and delicious, and the sauces were perfect - but what made it truly special was the adorable chocolate panda drawn on the plate. It was such a thoughtful detail that made me feel seen and appreciated. You can tell they put love into what they do. Highly recommended for anyone who loves pandas or simply enjoys a well-made, creative dessert! Thank you PABLO I appreciated all your attention.
Atmosphere: 4
Food: 4
Service: 5
Gabriella Roy
Very good food, I really liked the atmosphere and most of all, incredible service. Our server Pablo gave us very good attention. I would definitely come back just for the customer service.
Atmosphere: 5
Food: 5
Service: 5
Seneca Dulby
Bugs in the food, manager still charged us the full amount despite the fact the food was messed up three times. Please avoid this restaurant at all costs, it’s severely unsanitary and they are not customer service oriented. Sad world we live in….STAY AWAY!
victor jaramillo
Great experience. Delicious food.
I want to give a shout-out to Cesar.
He answered my call before I went to the restaurant He sat me less than a minute after walking in, as he was serving the bar He took my order and accommodated my food intolerance requests. Brought me my water and chips Ran my food Bussed my table and processed my payment. All while taking care of the lunch crowd that was coming in.
For people that don't understand why this is worth a shout out, it's because for a restaurant employee to handle everything Cesar did takes a lot of skills, and experience.
Overall, the food was delicious, and the music was great. Service was fantastic.
Atmosphere: 5
Food: 5
Service: 5
JR Johansen
Can't wait to come back. They are SO friendly. The food was amazing. The atmosphere is very nice.
Atmosphere: 5
Food: 5
Service: 5
Tracy Kennerson
Mexican at it's best
Atmosphere: 5
Food: 5
Service: 5
Pedro Miura
The food at Puerto Vallarta is always excellent. The crew at the restaurant is a great supporter of the community as well. We recently had a booster club event here to support the Avon high school girls soccer team. We raised tons of money thanks to the generosity of the restaurant. Thanks, Puerto Vallarta!
Atmosphere: 5
Food: 5
Service: 5
Ewerd Herrera
I came with a group of friends just to have a good time... wow the service A+ we were treated well like kings the server Jonathan went above and beyond this location is the best!! The food well seasoned!! I will be coming again
The food was excellent and the atmosphere so welcoming. Our waiter, Pablo, was very professional, charismatic and recommended a dish my mom couldn’t stop talking about. The manager (Vinisio) even came over to say hi and had a lovely conversation with us. 10/10 dining experience
Reya OnTheRoad
Good food and service, picnic tables on lawn outside, colorful interior.
Atmosphere: 4
Food: 4
Service: 5
Courtney Martin
You’ll never have a bad meal at Puerto Vallarta! The new manager is great and very committed to his restaurant. They also are very supportive of their community and we have done several fundraisers for Farmington high school cheerleading! 10/10 restaurant.
Atmosphere: 5
Food: 5
Service: 5
Mimi Kackowski
We were greeted as we entered and seated immediately. The staff is very attentive and timely. The food is wonderfully prepared and a feast for the eyes. Our sever Chelse Nicole A was friendly and accommodating, seeing to our every need and delivering a fanciful dessert plate that ended our dinner with delight. An amazing time was had by all!! Thank you all for such a wonderful experience 🥰
Atmosphere: 5
Food: 5
Service: 5
Matthew Valenti
My wife and I went for lunch today....we have been many times before. The food is always good, nice atmosphere. We had a terrific waitress named Chelsea. The manager is also a.wonderful person. You can't go wrong with this restaurant that features authentic Mexican food!
Authentic and fresh.
Had to remind the drink order.
Rice was not fresh.
Steaks were cooked much more than requested/ordered.
Atmosphere: 4
Food: 1
Service: 1
I came to enjoy a dessert during Panda Fest in Connecticut, and as a panda lover, I was beyond thrilled with the surprise! The churros were warm and crispy, the chocolate mousse was rich and delicious, and the sauces were perfect - but what made it truly special was the adorable chocolate panda drawn on the plate. It was such a thoughtful detail that made me feel seen and appreciated. You can tell they put love into what they do. Highly recommended for anyone who loves pandas or simply enjoys a well-made, creative dessert! Thank you PABLO
I appreciated all your attention.
Atmosphere: 4
Food: 4
Service: 5
Very good food, I really liked the atmosphere and most of all, incredible service. Our server Pablo gave us very good attention. I would definitely come back just for the customer service.
Atmosphere: 5
Food: 5
Service: 5
Bugs in the food, manager still charged us the full amount despite the fact the food was messed up three times. Please avoid this restaurant at all costs, it’s severely unsanitary and they are not customer service oriented. Sad world we live in….STAY AWAY!
Great experience. Delicious food.
I want to give a shout-out to Cesar.
He answered my call before I went to the restaurant
He sat me less than a minute after walking in, as he was serving the bar
He took my order and accommodated my food intolerance requests.
Brought me my water and chips
Ran my food
Bussed my table
and processed my payment. All while taking care of the lunch crowd that was coming in.
For people that don't understand why this is worth a shout out, it's because for a restaurant employee to handle everything Cesar did takes a lot of skills, and experience.
Overall, the food was delicious, and the music was great. Service was fantastic.
Atmosphere: 5
Food: 5
Service: 5
Can't wait to come back. They are SO friendly. The food was amazing. The atmosphere is very nice.
Atmosphere: 5
Food: 5
Service: 5
Mexican at it's best
Atmosphere: 5
Food: 5
Service: 5
The food at Puerto Vallarta is always excellent. The crew at the restaurant is a great supporter of the community as well. We recently had a booster club event here to support the Avon high school girls soccer team. We raised tons of money thanks to the generosity of the restaurant. Thanks, Puerto Vallarta!
Atmosphere: 5
Food: 5
Service: 5
I came with a group of friends just to have a good time... wow the service A+ we were treated well like kings the server Jonathan went above and beyond this location is the best!! The food well seasoned!! I will be coming again
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The food was excellent and the atmosphere so welcoming. Our waiter, Pablo, was very professional, charismatic and recommended a dish my mom couldn’t stop talking about. The manager (Vinisio) even came over to say hi and had a lovely conversation with us. 10/10 dining experience
Good food and service, picnic tables on lawn outside, colorful interior.
Atmosphere: 4
Food: 4
Service: 5
You’ll never have a bad meal at Puerto Vallarta! The new manager is great and very committed to his restaurant. They also are very supportive of their community and we have done several fundraisers for Farmington high school cheerleading! 10/10 restaurant.
Atmosphere: 5
Food: 5
Service: 5
We were greeted as we entered and seated immediately. The staff is very attentive and timely. The food is wonderfully prepared and a feast for the eyes. Our sever Chelse Nicole A was friendly and accommodating, seeing to our every need and delivering a fanciful dessert plate that ended our dinner with delight. An amazing time was had by all!! Thank you all for such a wonderful experience 🥰
Atmosphere: 5
Food: 5
Service: 5
My wife and I went for lunch today....we have been many times before. The food is always good, nice atmosphere. We had a terrific waitress named Chelsea. The manager is also a.wonderful person. You can't go wrong with this restaurant that features authentic Mexican food!
Atmosphere: 5
Food: 5
Service: 5
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