Dunkin'
25 Grassy Plain St, Bethel
(203) 797-9221
Recent Reviews
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Ordered sausage and cheese sandwich on a croissant. Asked to remove the egg, Which they did do. After repeating this order 3/4 times the staff member asked me if I wanted it toasted. I opted not to have it toasted because the croissant gets very flaky and messy when it’s toasted. I get to the drive through window, pay and wait at least 5 minutes - then they give me the bag. I place on my passenger seat and drive 5 minutes to my house. When I opened the sandwich, the sausage was a cold patty and the cheese was just placed on top of the cold sausage patty…cold
Cheese, not melted at all. So….it looks like when I said not to toast my croissant, the decided not to heat up the sandwich at all…and that still took more than 5 minutes to prepare??? This place is embarrassing and should be closed.
Food: 1
Service: 1
they're open till 9:00 I called at 4:30 to order a half dozen donuts and a coffee and they had no donuts but jelly and glazed that was it no Boston cream and no chocolate glazed. It's all in the name folks 🙂🙄😊 And we noticed that the donuts have shrunk shrinkflation again
Atmosphere: 2
Food: 2
Service: 2
Yeah this is the worst dunkin. I usually get a coffee with oatmilk and caramel, oatmilk due to latocose intolerance. But I always go to the dunkin across from Costco. For some dumb reason I decided to come here and get my usual. Guess what label said oat milk so I didn't say anything but after a few minutes of drinking it i realized it tastes like reg. Cow milk and because my body/ stomach started killing me. So. Don't come here of someone has a serious allergy or tbh anything for that matter stay away from this dunkin, plus the Lines are always taking forever and the food is 7/10 times underdone or wrong order.
Every morning no matter wha time it is and I mean 5 or 6 in the AM it takes 20-30min or more sometimes to get through the drive through.
Idk if they are just slow ,don’t care inside or understaffed. Either way today is my last day coming here. I used to come here for the speed and quality and both of those have gone out the window there this past year a half so after today I’m done and no longer going to come here
Atmosphere: 2
Food: 2
Service: 1
Treat customers poorly.
Atmosphere: 1
Food: 1
Service: 1
Would not make a frozen coffee because almond milk won't work in there frozen machine, I asked why won't almond milk won't work in this locations frozen machine there answer was the manager said no. It can't be because of allergies because people are allergic to dairy so.
Service: 1
Stale donuts after 2 pm
Atmosphere: 4
Food: 3
Service: 4
I ordered a dozen donuts this morning, and they tasted like they'd been there since the night before.
Bad customer services for the guy who serve not even take the order start scrimen
Went through the drive thru around 5:45/6 am to get my daughter a donut before school. DEFINITELY SELLING YESTERDAY'S DONUTS. Very stale and hard....and half of the chocolate frosted was melted off already. Gross. Does this happen at every DD?
Atmosphere: 2
Food: 1
Service: 2
Restaurantji Recommends
Me and my family had a great time here.
Atmosphere: 5
Food: 5
Service: 5
I don't know why, but the donuts I recived were horrendous. It was like someone licked the outside of every donut. The glaze on the chocolate and regular glaze donuts were gone, there was no powder on the jelly dount and everything was very dry.
Food: 1
Dunkin? I assume this is D. Donuts. I don't use it nor eat garbage , especially donuts.
None of the employees speak English. They literally just put random stuff in a bag. Absolutely ridiculous not the first time this is happened.
MY MOM BEAT ME BC I COULDENT CONFIRM MY ORDER OVER CALL BC THEY WOULDNT AWSER AND LET THE OHINE RING FOR 15
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Caramel Iced Macchiato
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