Dunkin'
77 Stony Hill Rd, Bethel
(203) 797-9549
Recent Reviews
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I have never gotten my order right from this dunkin. Something is always missing or wrong.
Atmosphere: 2
Food: 3
Service: 1
I placed a drive thru mobile order for a coffee, a specialty donut, munchkins and a croissant with butter. When I pulled up to the window I was handed the coffee but nothing else. The employee turned around and started messing with the 2 other employees working until one noticed I was still sitting there. The guy came back and asked if i was missing anything, i told him yes, all my food and listed what was missing. He went back, presumably to grab the rest of my order when the other employee came and told me that they did not have the donut i ordered, so i asked him for the other specialty donut and he stuttered as if he didnt know what to say. the original employee came back and told me that they were all out all specialty donuts, munchkins and croissants but said he could get me something else. I asked if he could just refund me since they didn't have anything I wanted. I was told I had to do that on the app bc they couldnt do it in their system but when i asked how i got an "i dont know". Crazy bc Starbucks has no problems processing refunds if they don't have an item you mobile ordered
I ended up pulling away and contacting dunkins customer service but I am still awaiting a response or even a refund. If I decide to go to a Dunkin again it definitely won't be this one and it probably won't be a mobile order because of this headache.
Atmosphere: 1
Food: 1
Service: 1
Lazy kids working here and pretty sure I got over charged but didn't feel like dealing with it. Almost $10 for a bec and a small lemonade?
Kids are always messing around and the line takes forever to move
Atmosphere: 2
Food: 3
Service: 1
Four people were working the drive thru, and one poor guy was doing his best to help all in store patrons as well as online orders. Waited in line for almost 15 minutes.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Maple Sugar Bacon Breakfast Sandwich
Dunkin donuts has the best coffee and the best donuts. The staff is also very friendly and helpful??
Atmosphere: 5
Food: 5
Service: 5
Great coffee and great service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, Croissant, English Muffin, Coolatta
Iced coffee was rly good
Atmosphere: 5
Food: 5
Service: 5
Good coffee and donuts
Atmosphere: 5
Food: 5
Service: 5
puts absolutely no cream cheese in their bagels even when asked twice
As always great donuts.
Parking: Lots of parking
Kid-friendliness: So kid friendly
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Quick accurate orders.
Parking: Lot small and shared with bank. Multiple exits including drive through lane require paying attention (which seems to be almost impossible for some drivers).
Atmosphere: 3
Food: 4
Service: 5
Cheap and good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts, Munchkins Donut Hole Treats, Croissant
Coffeeeee!!!!!
Vegetarian options: Some
Dietary restrictions: Some
Parking: Lots
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts, Munchkins Donut Hole Treats, Muffins
I love it at this Dunkin. I think it's one of the best locations, the services Gray, and they go above and beyond to provide me. Where's pipe in hot coffee when I need it really early in the morning
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, Sausage Egg and Cheese, Wake-Up Wrap - Sausage Egg and Cheese, Donuts, Munchkins Donut Hole Treats, Turkey Sausage Egg and Cheese, Sourdough Breakfast Sandwich, Sweet Black Pepper Breakfast Sandwich, Hazelnut Iced Coffee, Everything Stuffed Bagel Minis, Plain Stuffed Bagel Minis, Dunkin' Coconut Refreshers, Wake-Up Wrap - Sweet Black Pepper Bacon, Bagels, Muffins, English Muffin, Iced Latte, Egg and Cheese, Iced Macchiato
Nice Store clean fresh coffee an donut clean bathroom.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts, Croissant
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