The owner was extremely unprofessional! Some of the products ingredients were seemingly old and/or expired as well. Overall IMO just go to a mom and pop. SUBWAY NOT WORTH IT!!! Processed c r a p anyway.
Atmosphere: 1
Food: 2
Service: 1
Louise Klapprott
My son ordered online twice this weekend as he needed lunch to take to work. When I stopped by to pick up the order on Saturday, it wasn’t ready, isn’t that the point of an online order? Then by mistake he ordered from them again on Sunday. Different server on Sunday, We got to the store at about 8:53am, store supposedly opens at 9am, according to sign on door and website. We waited until 9:05 but had to leave to get him to work. I came back an hour later, order was not ready. Hence the point of an online order for pickup ??♀️??♀️??♀️. I asked for his order by his name, my son’s name is not a difficult name to read. The server couldn’t even read his name! She even argued with me that there was no order by that name so I asked to see the receipt that printed out for his order. I asked her why she wasn’t there at 9am and she proceeded to argue with me that she was open at 9am, which she was not. Then she said that she has opened between 9am and 9:30am ??♀️??♀️??♀️. I get she misunderstandings/ mistakes happen but to then lie to me, that is absolutely unacceptable. My son has ordered from the Brookfield subway before and his order is always correct and ready! I WILL NEVER buy from this subway again. Whoever owns this subway needs to either get new staff or train them better.
Atmosphere: 1
Food: 3
Service: 1
alcon aguilar
Thought I was headed to the train station but can't complain about a good sandwich
Atmosphere: 5
Food: 5
Service: 5
Hilda Jones
Yum yum in my tum tum ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coca-Cola Classic, Poke, Auntie Anne's Footlong Pretzel, Cookies, Baked Lay's Original, Cinnabon Footlong Churro, Vitamin Water xxx, The Ultimate B M T, White Chip Macadamia Nut, The Boss, Oatmeal Raisin, Tuna, Grilled Chicken, Subway Footlong Cookie, Veggie Patty, Rotisserie-Style Chicken, Subway Club, Buffalo Chicken, Black Forest Ham, All-American Club
Joseph Morton
Owner needs to adjust hours or fix the hours on Google, online says opens at 8
Samantha M Sanchez
The older Hispanic lady refused to give me her name but she was absolutely disrespectful. I left simple instructions on my order which was to cut the sandwich in half and wrap them separately, easy to understand. She tells me if I want them separately wrapped I have to order two separate 6inch sandwiches. She continues to argue with me about it and refused to wrap them separately so I did it myself. She said it’s against the rules I told her to show me where it says that and she told me no. Ridiculous.
Atmosphere: 1
Food: 3
Service: 1
Tyler Gear
I hit the worker with a big order and he handled it like a champ. He was working on multiple sandwiches at a time. Not normal for a Subway and I like it! He had a great attitude for what I ordered.
Atmosphere: 3
Food: 5
Service: 5
Rachel
Customer service was great, but the subs were not good at all. My husband and son couldn't even eat their's because it tasted so badly. I think this will be the last time I eat at Subway because I can't afford to just throw money away like that.
Atmosphere: 3
Food: 1
Service: 5
Ricardo Daniels
Great place for a quick bite plenty of parking easy access of the main road .
The owner was extremely unprofessional! Some of the products ingredients were seemingly old and/or expired as well. Overall IMO just go to a mom and pop. SUBWAY NOT WORTH IT!!! Processed c r a p anyway.
Atmosphere: 1
Food: 2
Service: 1
My son ordered online twice this weekend as he needed lunch to take to work. When I stopped by to pick up the order on Saturday, it wasn’t ready, isn’t that the point of an online order? Then by mistake he ordered from them again on Sunday. Different server on Sunday, We got to the store at about 8:53am, store supposedly opens at 9am, according to sign on door and website. We waited until 9:05 but had to leave to get him to work. I came back an hour later, order was not ready. Hence the point of an online order for pickup ??♀️??♀️??♀️. I asked for his order by his name, my son’s name is not a difficult name to read. The server couldn’t even read his name! She even argued with me that there was no order by that name so I asked to see the receipt that printed out for his order. I asked her why she wasn’t there at 9am and she proceeded to argue with me that she was open at 9am, which she was not. Then she said that she has opened between 9am and 9:30am ??♀️??♀️??♀️. I get she misunderstandings/ mistakes happen but to then lie to me, that is absolutely unacceptable. My son has ordered from the Brookfield subway before and his order is always correct and ready! I WILL NEVER buy from this subway again. Whoever owns this subway needs to either get new staff or train them better.
Atmosphere: 1
Food: 3
Service: 1
Thought I was headed to the train station but can't complain about a good sandwich
Atmosphere: 5
Food: 5
Service: 5
Yum yum in my tum tum ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coca-Cola Classic, Poke, Auntie Anne's Footlong Pretzel, Cookies, Baked Lay's Original, Cinnabon Footlong Churro, Vitamin Water xxx, The Ultimate B M T, White Chip Macadamia Nut, The Boss, Oatmeal Raisin, Tuna, Grilled Chicken, Subway Footlong Cookie, Veggie Patty, Rotisserie-Style Chicken, Subway Club, Buffalo Chicken, Black Forest Ham, All-American Club
Owner needs to adjust hours or fix the hours on Google, online says opens at 8
The older Hispanic lady refused to give me her name but she was absolutely disrespectful. I left simple instructions on my order which was to cut the sandwich in half and wrap them separately, easy to understand. She tells me if I want them separately wrapped I have to order two separate 6inch sandwiches. She continues to argue with me about it and refused to wrap them separately so I did it myself. She said it’s against the rules I told her to show me where it says that and she told me no. Ridiculous.
Atmosphere: 1
Food: 3
Service: 1
I hit the worker with a big order and he handled it like a champ. He was working on multiple sandwiches at a time. Not normal for a Subway and I like it! He had a great attitude for what I ordered.
Atmosphere: 3
Food: 5
Service: 5
Customer service was great, but the subs were not good at all. My husband and son couldn't even eat their's because it tasted so badly. I think this will be the last time I eat at Subway because I can't afford to just throw money away like that.
Atmosphere: 3
Food: 1
Service: 5
Great place for a quick bite plenty of parking easy access of the main road .
Atmosphere: 5
Food: 5
Service: 5
I love Subway it's the best
Restaurantji Recommends
I’ve never had subway so bad
Found a finger nail in the tuna, gross
Convenient location for me fast service
Great service
Great service
Loading...