Pulled up to drive thru. Emoloyees were talking to each other as one was taking out the garbage. All smiles and I'm thinking ohh I caught a good shift. WRONG. The yiung lady who asked to take my order was very short tempered. Ordered Cold Brew with Cold Foam. She said WE DONT HAVE COLD FOAM SO YOU WANT THIS COLD BREW OR ANYTHING ELSE. I honestly wanted to just drive off. I got the cold brew and she practically threw it at me when I got to the window. I don't know what's going on with this location but the staff is always rude.
Atmosphere: 1
Food: 1
Service: 1
Ahnyah Brown
I went here like 4 times each time my order wasn’t right…. only reason I go is cause it’s the cheapest breakfast option near my job. Paying almost 5 dollars for a hard stiff bagel at 7:30 am is not it. I won’t be running on Dunkin no more. As someone who used to work at Dunkin it’s not that hard to read the sticker and make the order correct.
Atmosphere: 1
Food: 1
Service: 2
Carlene
Worst experience every. Rude servers after looking at my receipt she over charge me. Very poor customer service and rude employees.
katberine charette
The food was terrible. Custom service was very good. Had a wrap that was not good and then they replaced it with bacon cheese bites, no good
Atmosphere: 5
Food: 1
Service: 5
Kristi James
Visited this Park Ave location in Bloomfield and never again. I bought a black coffee, sausage croissant and a frozen coffee. The black coffee tasted like dish water and was weak and sandwich was cold, daughter enjoyed her frozen coffee but we both had upset stomachs after. I don’t know if they aren’t washing hands or something wasn’t fresh, but I strongly recommend a surprise inspection at this location. Never have issues at the blue hills or cottage grove locations.
Atmosphere: 1
Food: 1
Service: 1
Nathaniel O'Gorman
I come to this location a lot, and it’s always a great experience!
Atmosphere: 5
Food: 5
Service: 5
La Pta Ama Salazar M.
Delicious variety of fast food ?, exquisite and aromatic coffee...find the perfect size of burgers ? ? ? ? ?
Atmosphere: 4
Food: 5
Service: 4
betty mckenzie
Prompt service
Atmosphere: 5
Food: 5
Service: 5
Mariah Cole
They don’t know how to follow directions and properly make coffee.
Michelle Robinson
This location is a hit or miss. Depending on who is in work you either get okay service or the worst service. There was two times where I got the best service in which I wrote a great review in the survey for this store, but even with being pleasant and asking politely they apparently do not like having to fix service they fail to do correct the first time. For example: if you ask for more chai because your ice chai latte looks like icy milk and taste like icy milk with a hint of spice. You get an attitude and told, "the reason why it looks milky is because you order less ice....does that make sense?!?!!" in quote by Benard. Then get charged more 59 cents to be exact to get more chai and for them to mix it up for you. Mind you I am usually fine with 3 chai when it is made correctly as well as mixed. What is more disappointing is that customers like myself is treated like we do not matter. I will not be spending my money here no more and anyone in bloomfied I will strongly encourage you not to. Very sadden.
I have been coming in here for a whole year and after they renovated the place they hired these young girls that clearly don’t even know how to make food for them self ! Coffee have been extremely strong and disgusting ! Food always burned ! On top when you ask them to fix an order they come back with a whole attitude. It became so annoying that for the seek of my mental health I decided to go to cottage grove Dunkin where the girls are polite at least !
Atmosphere: 1
Food: 1
Service: 1
Samantha Packard
I went to the drive through this morning and had a great experience. The line moved quick, and the staff was very sweet. Thank you Dunkin’ for helping me get my morning started right!
Pulled up to drive thru. Emoloyees were talking to each other as one was taking out the garbage. All smiles and I'm thinking ohh I caught a good shift. WRONG. The yiung lady who asked to take my order was very short tempered. Ordered Cold Brew with Cold Foam. She said WE DONT HAVE COLD FOAM SO YOU WANT THIS COLD BREW OR ANYTHING ELSE. I honestly wanted to just drive off. I got the cold brew and she practically threw it at me when I got to the window. I don't know what's going on with this location but the staff is always rude.
Atmosphere: 1
Food: 1
Service: 1
I went here like 4 times each time my order wasn’t right…. only reason I go is cause it’s the cheapest breakfast option near my job. Paying almost 5 dollars for a hard stiff bagel at 7:30 am is not it. I won’t be running on Dunkin no more. As someone who used to work at Dunkin it’s not that hard to read the sticker and make the order correct.
Atmosphere: 1
Food: 1
Service: 2
Worst experience every. Rude servers after looking at my receipt she over charge me. Very poor customer service and rude employees.
The food was terrible. Custom service was very good. Had a wrap that was not good and then they replaced it with bacon cheese bites, no good
Atmosphere: 5
Food: 1
Service: 5
Visited this Park Ave location in Bloomfield and never again. I bought a black coffee, sausage croissant and a frozen coffee. The black coffee tasted like dish water and was weak and sandwich was cold, daughter enjoyed her frozen coffee but we both had upset stomachs after. I don’t know if they aren’t washing hands or something wasn’t fresh, but I strongly recommend a surprise inspection at this location. Never have issues at the blue hills or cottage grove locations.
Atmosphere: 1
Food: 1
Service: 1
I come to this location a lot, and it’s always a great experience!
Atmosphere: 5
Food: 5
Service: 5
Delicious variety of fast food ?, exquisite and aromatic coffee...find the perfect size of burgers ? ? ? ? ?
Atmosphere: 4
Food: 5
Service: 4
Prompt service
Atmosphere: 5
Food: 5
Service: 5
They don’t know how to follow directions and properly make coffee.
This location is a hit or miss. Depending on who is in work you either get okay service or the worst service. There was two times where I got the best service in which I wrote a great review in the survey for this store, but even with being pleasant and asking politely they apparently do not like having to fix service they fail to do correct the first time. For example: if you ask for more chai because your ice chai latte looks like icy milk and taste like icy milk with a hint of spice. You get an attitude and told, "the reason why it looks milky is because you order less ice....does that make sense?!?!!" in quote by Benard. Then get charged more 59 cents to be exact to get more chai and for them to mix it up for you. Mind you I am usually fine with 3 chai when it is made correctly as well as mixed.
What is more disappointing is that customers like myself is treated like we do not matter. I will not be spending my money here no more and anyone in bloomfied I will strongly encourage you not to. Very sadden.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
They never answer the phone!
Terrible customer service
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Doughnut
I have been coming in here for a whole year and after they renovated the place they hired these young girls that clearly don’t even know how to make food for them self ! Coffee have been extremely strong and disgusting ! Food always burned ! On top when you ask them to fix an order they come back with a whole attitude. It became so annoying that for the seek of my mental health I decided to go to cottage grove Dunkin where the girls are polite at least !
Atmosphere: 1
Food: 1
Service: 1
I went to the drive through this morning and had a great experience. The line moved quick, and the staff was very sweet. Thank you Dunkin’ for helping me get my morning started right!
Food: 5
Service: 5
Terrible customer service
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Doughnut
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