Very good desserts.i also think the pizza and Italian bread.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Red Velvet Cake, Carrot Cake, Pepperoni Pizza, Cannoli
David Garrido Cid
Our favorite place for canolis. Amazing cookies and all kinds of cakes/desserts.
Atmosphere: 4
Food: 5
Service: 5
Tabrej Chowdhury
They have really good quality bakery items in town. You should try here.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Cannoli
Jessica B
There is a Spanish older lady there not very welcoming!! Acts like she does not understand a customer when speaking clearly to place an order and that’s standing right in front of her!! Tried calling the place but phone is purposely put on busy! Not very convenient to say the least. Thank goodness cakes are worth still coming to this place!
Atmosphere: 1
Food: 5
Service: 1
Alfred Williams
Ordered a chocolate cake on 12 /11 to say thanks Shante the cake is old the filling is leaking out and the cake is lopsided i would love to send picture to you
Food: 1
Recommended dishes: Chocolate Mousse Cake
Brian S
Been by three times when they should be open based on their posted hours, closed each time. Not planning to try a fourth time.
Service: 1
Eddie
Desserts are good but staff need a bit more training in service industry.
Atmosphere: 4
Food: 4
Service: 1
Stephanie Soucier
Omg! The BEST cannoli I have EVER had. Nothing compares. The cakes are amazing too!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cannoli
Aliza Castro
Used to be very good. l ordered a cake for wedding rehearsal dinner and cannolis. They weren't ready at agreed upon time and the saying on the cake was written incorrectly. they fixed it but cake top was smudged. beyond disappointed.
Atmosphere: 4
Food: 2
Service: 1
Carla Manderville
I am very disappointed with my us to be favorite bakery & eatery. I placed an order in plenty time for my family dinner. When I pick up my order it NOT what I order. Not even close. What gets me is that ALEX, the young lady, at the counter, when i picked my order seem to NOT a give a damn that my order is wrong & made no suggestions to made it right. Make excuses to why the order is wrong. Lack of Commutation, etc. I Pointed out what I wanted, question were asked how many it would feed. This was an in person order If 1 can't communicate with their pardons effectively , 1 shouldn't be working in the front of the house. Thats simple common sense Alex,; refused to write down manager name and # Good customer service is PRICELESS. I can't say it enough. You get what you pay for. When I come home I always look forward to visiting our local bakery Unfortunately, not anymore. Now I have to go all tge way into Hartford to get our bake goods. VERY DISAPPOINTED
Ordered a cake for my daughter’s 5th birthday party to be picked up on a Sunday morning. They confirmed on the phone hours were 9am and we confirmed we would be there at 9am. Arrived there, no one there, no answer, no sign, left at 10am because we needed to be at the party location at 1030. Finally got a hold of them, no apologies from the staff, said we would then have to be there after the party as a courtesy to pick up the cake we ordered in advance. They told me they would be open until 2pm. Went at 1:15pm and they were already gone for the day. No sign, no phone call. Never got my cake…Through the entirety of the communication today, zero apologies, zero accountability as to why they never opened on time or closed early. Zero on the empathic score.
Service: 1
Andrea Beaudin
Great pastries.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mixed Pastry Box, Cannoli
Dogochico
Bought a cake for my daughters graduation. Outside looked good. Cut into it too serve to guests. I looked at it and it barely had actual cake in it. 3 layers of cake. One layer was about 1 1/2 inches. The other 2 layers were around 1/4 inch. Brought back to bakery. Owner was mad and had an attitude. He said, that's how we make our cake and gave me my money and turned his back. No apology whatsoever. Don't cut corners. Make it right.
Atmosphere: 2
Food: 1
Service: 2
Unc
Guy in the glasses was helpful
Atmosphere: 5
Food: 5
Service: 5
Becky Flores
Cakes are dry & pizza is old & dry. the owner doesn’t acknowledge you or ask if they can assist when you are clearly waiting to be helped. Don’t waste your money here. Horrible customer service from older white women
Very good desserts.i also think the pizza and Italian bread.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Red Velvet Cake, Carrot Cake, Pepperoni Pizza, Cannoli
Our favorite place for canolis. Amazing cookies and all kinds of cakes/desserts.
Atmosphere: 4
Food: 5
Service: 5
They have really good quality bakery items in town. You should try here.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Cannoli
There is a Spanish older lady there not very welcoming!! Acts like she does not understand a customer when speaking clearly to place an order and that’s standing right in front of her!! Tried calling the place but phone is purposely put on busy! Not very convenient to say the least. Thank goodness cakes are worth still coming to this place!
Atmosphere: 1
Food: 5
Service: 1
Ordered a chocolate cake on 12 /11 to say thanks Shante the cake is old the filling is leaking out and the cake is lopsided i would love to send picture to you
Food: 1
Recommended dishes: Chocolate Mousse Cake
Been by three times when they should be open based on their posted hours, closed each time. Not planning to try a fourth time.
Service: 1
Desserts are good but staff need a bit more training in service industry.
Atmosphere: 4
Food: 4
Service: 1
Omg! The BEST cannoli I have EVER had. Nothing compares. The cakes are amazing too!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cannoli
Used to be very good. l ordered a cake for wedding rehearsal dinner and cannolis. They weren't ready at agreed upon time and the saying on the cake was written incorrectly. they fixed it but cake top was smudged. beyond disappointed.
Atmosphere: 4
Food: 2
Service: 1
I am very disappointed with my us to be favorite bakery & eatery.
I placed an order in plenty time for my family dinner.
When I pick up my order it NOT what I order.
Not even close.
What gets me is that ALEX, the young lady, at the counter, when i picked my
order seem to NOT a give a damn that my order is wrong & made no suggestions to made it right. Make excuses to why the order is wrong. Lack of
Commutation, etc. I Pointed out what I wanted, question were asked how many it would feed. This was an in person order
If 1 can't communicate with their pardons effectively , 1 shouldn't be working in the front of the house. Thats simple common sense
Alex,; refused to write down manager name and #
Good customer service is PRICELESS.
I can't say it enough.
You get what you pay for.
When I come home I always look forward to visiting our local bakery
Unfortunately, not anymore.
Now I have to go all tge way into Hartford to get our bake goods.
VERY DISAPPOINTED
Restaurantji Recommends
Ordered a cake for my daughter’s 5th birthday party to be picked up on a Sunday morning. They confirmed on the phone hours were 9am and we confirmed we would be there at 9am. Arrived there, no one there, no answer, no sign, left at 10am because we needed to be at the party location at 1030. Finally got a hold of them, no apologies from the staff, said we would then have to be there after the party as a courtesy to pick up the cake we ordered in advance. They told me they would be open until 2pm. Went at 1:15pm and they were already gone for the day. No sign, no phone call. Never got my cake…Through the entirety of the communication today, zero apologies, zero accountability as to why they never opened on time or closed early. Zero on the empathic score.
Service: 1
Great pastries.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mixed Pastry Box, Cannoli
Bought a cake for my daughters graduation. Outside looked good. Cut into it too serve to guests. I looked at it and it barely had actual cake in it. 3 layers of cake. One layer was about 1 1/2 inches. The other 2 layers were around 1/4 inch. Brought back to bakery. Owner was mad and had an attitude. He said, that's how we make our cake and gave me my money and turned his back. No apology whatsoever. Don't cut corners. Make it right.
Atmosphere: 2
Food: 1
Service: 2
Guy in the glasses was helpful
Atmosphere: 5
Food: 5
Service: 5
Cakes are dry & pizza is old & dry. the owner doesn’t acknowledge you or ask if they can assist when you are clearly waiting to be helped. Don’t waste your money here. Horrible customer service from older white women
Atmosphere: 1
Food: 1
Service: 1
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