Guy behind the counter on 12/8 at 10.43pm with black baseball cap was DISGUSTINGLY RUDE!! Needs to be fired and replaced with somebody that will appreciate the job! Walked out without placing an order , after DUSGUSTING treatment here.
Atmosphere: 1
Food: 1
Service: 1
gatik malhotra
Worst customer service
Atmosphere: 1
Food: 2
Service: 1
Mauricio Espinoza
I go every week and ask for avocado and they never tell me in a bad way, agrees with the staff.
Scott Bargenquast
Don't get your donuts in afternoon. That's typical for D.D.
Atmosphere: 5
Food: 4
Service: 5
Mike Jones
The place is small but nice I come here often in the afternoons . The Cashier Luis Always Makes My Coffee Correct!
Atmosphere: 5
Food: 5
Service: 5
Omar Almaarrawi
Worst customer service from a Dunkin’ Donuts ever. We bought coffee that was stale and came back for a refund after taking a single sip out of it. The girl at the cashier made it a laughable matter and said she can’t give me a refund. I asked to talk to the manager so she called her on the phone and was not taking the matter seriously. She came back with “all I can do is make you a new one”
Atmosphere: 1
Food: 1
Service: 1
Tim R Kelly
The Northbound Branford CT Service Plaza Dunkin: Cashier verbalized his displeasure with my decision to order food, remained rude throughout the entire process. They did not wear a name tag, but definitely worth reporting such poor behavior. Wore a “Good Vibes” hat, but that was definitely not the vibes they were showing. If 0 stars was possible I would put that.
Atmosphere: 1
Service: 1
sean ryan
Drive thru on Rt 1 by Branford High School was open at 4:45 AM… on July 3…!! ?
Service: 5
James Dunn
Good coffee, and bagels
Atmosphere: 5
Food: 5
Service: 5
Garrett R.
Small dunkin' donuts. I think they're open 24 hours a day.
Disgusting, the girl in the window gave the car In front of us the wrong drink. We watched the woman sip the coffee and tell the employee it’s not hers, she gave it back and it sat in the window. The employee then tried to HAND US THE SAME COFFEE!! We asked if this was the one the person ahead of us just drank from, they denied it. The top mouth spout was wet and stained from coffee passing through it?! She tried to just change the top and give it back… gross. Then runs to get the manager who in turn tries to say it’s not the same cup or coffee all while blocking our view so we couldn’t see them use the same coffee again. Not sure what the desperate need is to preserve the cheapest coffee you can buy but the entire interaction was infuriating and unprofessional
Food: 1
Service: 1
Mekenzy Nastelli
Very friendly, a regular stop on our way back south ?
Atmosphere: 5
Food: 5
Service: 5
Jonathan Schomer
good rest stop
핻알런
Not only are they unable to handle their logistics and waste everyone's time, but it's their lousy stinking attitude about it as if it's your fault you were dumb enough to come to pick up an order that was paid for that's the stinking icing on this meadow muffin.
Guy behind the counter on 12/8 at 10.43pm with black baseball cap was DISGUSTINGLY RUDE!! Needs to be fired and replaced with somebody that will appreciate the job!
Walked out without placing an order , after DUSGUSTING treatment here.
Atmosphere: 1
Food: 1
Service: 1
Worst customer service
Atmosphere: 1
Food: 2
Service: 1
I go every week and ask for avocado and they never tell me in a bad way, agrees with the staff.
Don't get your donuts in afternoon. That's typical for D.D.
Atmosphere: 5
Food: 4
Service: 5
The place is small but nice I come here often in the afternoons . The Cashier Luis Always Makes My Coffee Correct!
Atmosphere: 5
Food: 5
Service: 5
Worst customer service from a Dunkin’ Donuts ever. We bought coffee that was stale and came back for a refund after taking a single sip out of it. The girl at the cashier made it a laughable matter and said she can’t give me a refund. I asked to talk to the manager so she called her on the phone and was not taking the matter seriously. She came back with “all I can do is make you a new one”
Atmosphere: 1
Food: 1
Service: 1
The Northbound Branford CT Service Plaza Dunkin: Cashier verbalized his displeasure with my decision to order food, remained rude throughout the entire process. They did not wear a name tag, but definitely worth reporting such poor behavior. Wore a “Good Vibes” hat, but that was definitely not the vibes they were showing. If 0 stars was possible I would put that.
Atmosphere: 1
Service: 1
Drive thru on Rt 1 by Branford High School was open at 4:45 AM… on July 3…!! ?
Service: 5
Good coffee, and bagels
Atmosphere: 5
Food: 5
Service: 5
Small dunkin' donuts. I think they're open 24 hours a day.
Restaurantji Recommends
The worst staff
Service: 1
Disgusting, the girl in the window gave the car In front of us the wrong drink. We watched the woman sip the coffee and tell the employee it’s not hers, she gave it back and it sat in the window. The employee then tried to HAND US THE SAME COFFEE!! We asked if this was the one the person ahead of us just drank from, they denied it. The top mouth spout was wet and stained from coffee passing through it?! She tried to just change the top and give it back… gross. Then runs to get the manager who in turn tries to say it’s not the same cup or coffee all while blocking our view so we couldn’t see them use the same coffee again. Not sure what the desperate need is to preserve the cheapest coffee you can buy but the entire interaction was infuriating and unprofessional
Food: 1
Service: 1
Very friendly, a regular stop on our way back south ?
Atmosphere: 5
Food: 5
Service: 5
good rest stop
Not only are they unable to handle their logistics and waste everyone's time, but it's their lousy stinking attitude about it as if it's your fault you were dumb enough to come to pick up an order that was paid for that's the stinking icing on this meadow muffin.
Atmosphere: 1
Food: 2
Service: 1
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