I rarely do bad reviews but this was extremely upsetting to be treated as I was at The Stand. I had gone to their website to get a number to call for a reservation. On the website it said reserve a table which I clicked. It asked for date gave option of times and number of people. I filled it all out and entered. I got a text that the Google assistant would notify me which a short while later I got the confirmation right date and time and place. When we got to the restaurant it was busy I told the hostess we had a reservation and my name. She did not look it up anywhere and acted like she didn’t know where to put us. Had band members move from their table with food. I asked about a booth or other low table she said she was booked. We sat on corner high table but it was freezing. A while later seeing other tables open asked if we could move to one or at least turn air down. She claimed I was yelling which I was not but it was loud in there so speaking up. Then she said we did not have reservations. That upset me since I had a confirmation and she never said that when I gave her the name. She got the owner who was very dismissive and agreed no reservation. Showed him my confirmation but seemed not to care and dismissive like it was my error. Did finally apologize but not like he thought it was their error. Acted like we were a bother not customers. Waiter pleasant but never smiled. Never came back to check on drinks or desert. Very bad experience other than great band. Food was good but not worth the feeling that we were treated like they could care less. Do not recommend or will be back. Be careful if you book on their on line. I have often used online booking which works through Google assistant with no problems till here. Good customer service would have handled this error by maybe a complimentary drink or just acknowledging an error and trying to make it up but we left with a very negative feeling like they could care less.
Atmosphere: 3
Food: 3
Service: 1
Charles Farricielli
I loved the food and the atmosphere at the Stand. Outstanding experience and the best food. I found this restaurant from my friend and loved the place. I will take my daughter and Granddaughter there next weekend Thank you Charlie Farricielli
Atmosphere: 5
Food: 5
Service: 5
Dawn A Smith
Band ok, where to dance not so good (on gravel).
Atmosphere: 2
Food: 3
Service: 4
Ashley Erlach
Food and atmosphere was fantastic! Very dog friendly! We sat out back, it was great! Definitely would come back!
Atmosphere: 5
Food: 5
Service: 5
Shannon McNeice
Fantastic atmosphere. Great karaoke night. Food has been vastly improved.
Atmosphere: 5
Food: 4
Service: 4
HG Wells
WOW.
When Herodotus listed his seven wonders of the world, clearly he has not been to Branford, Connecticut. Specifically, he has not had the pleasure of feasting at The Stand, one of New England's finest sons. As the great ziggurats of Mesopotamia tower over Babylon, so does this restaurant stand as a monument to this most devastatingly beautiful civlisation. When the Founding Fathers did battle to ensure the liberty of this blessed terrain, they did so with taverns like The Stand in mind. Its wooden tables and ambient lighting serve as a subtle nod to the Americana, that white picket fence and smell of apple pie which ties us all together (not me, I'm British).
But one cannot sing the praises of this establishment without also mentioning one woman in particular. She doth bestride the restaurant like a colossus, taking orders faster and more efficiently than the Roman cavalries of Caesar. Her smile, warmer than that of a Florida morning in the height of August, is a testament to the amicable environment of this restaurant, and one cannot help but feel at home. Indeed, Ella, through her abundant service, bringing me american pale ales by the crate, furnishing our table with banquets consisting of fried pickles and other such New England delicacies, earned herself a rather gratuitous tip of 100%, which I nevertheless fear does not amply compensate her for the service she provided. Frankly, there is not enough tea in China, not enough guns in Texas, not enough traffic jams in Connecticut that could equal the service that Ella did provide us that fateful night.
Look upon her works, ye mighty, and despair! The greatest restaurant in all the ends of this earth. Guinness only $6
Atmosphere: 5
Food: 5
Service: 5
Famiggle
Band was great the atmosphere was great but I never got a menu so didn’t get to try the food :(
Scott Cintron
Really fun spot great place to be
Atmosphere: 5
Food: 5
Service: 5
patrick obrien
Great place for live music. The food is good, but you always have to wait 45 minutes to 1 hour for food. The waiters and waitresses always complain how backed up the kitchen is and there is very few people in the restaurant. Please hire some staff, or readoo the kitchen, so people don't go somewhere else to eat, like I have on several nights.
Atmosphere: 3
Food: 4
Service: 4
Keisha Douglas
Loved it! Everything was great. Went to the Community dining fundraiser.
I came with friends on open mic night. I ordered the chicken tenders which were tasty and the portions were large. I ended up sharing them. Nice selection of draft beers. Friendly staff
robert onofrio
Service was excellent, food was okay.
Malinda Childs
Great drinks, great food, great service! Such a great spot and friendly atmosphere. They also have live music. We will definitely be back!
Joe Limitone
Delicious ribs and wings great service. Fun spot for sure !
Matt Limoncelli
Had a wonderful dinner Server Tatum was very professional and we had such great service
I rarely do bad reviews but this was extremely upsetting to be treated as I was at The Stand. I had gone to their website to get a number to call for a reservation. On the website it said reserve a table which I clicked. It asked for date gave option of times and number of people. I filled it all out and entered. I got a text that the Google assistant would notify me which a short while later I got the confirmation right date and time and place. When we got to the restaurant it was busy I told the hostess we had a reservation and my name. She did not look it up anywhere and acted like she didn’t know where to put us. Had band members move from their table with food. I asked about a booth or other low table she said she was booked. We sat on corner high table but it was freezing. A while later seeing other tables open asked if we could move to one or at least turn air down. She claimed I was yelling which I was not but it was loud in there so speaking up. Then she said we did not have reservations. That upset me since I had a confirmation and she never said that when I gave her the name. She got the owner who was very dismissive and agreed no reservation. Showed him my confirmation but seemed not to care and dismissive like it was my error. Did finally apologize but not like he thought it was their error. Acted like we were a bother not customers. Waiter pleasant but never smiled. Never came back to check on drinks or desert. Very bad experience other than great band. Food was good but not worth the feeling that we were treated like they could care less. Do not recommend or will be back. Be careful if you book on their on line. I have often used online booking which works through Google assistant with no problems till here. Good customer service would have handled this error by maybe a complimentary drink or just acknowledging an error and trying to make it up but we left with a very negative feeling like they could care less.
Atmosphere: 3
Food: 3
Service: 1
I loved the food and the atmosphere at the Stand. Outstanding experience and the best food. I found this restaurant from my friend and loved the place. I will take my daughter and Granddaughter there next weekend
Thank you
Charlie Farricielli
Atmosphere: 5
Food: 5
Service: 5
Band ok, where to dance not so good (on gravel).
Atmosphere: 2
Food: 3
Service: 4
Food and atmosphere was fantastic! Very dog friendly! We sat out back, it was great! Definitely would come back!
Atmosphere: 5
Food: 5
Service: 5
Fantastic atmosphere. Great karaoke night. Food has been vastly improved.
Atmosphere: 5
Food: 4
Service: 4
WOW.
When Herodotus listed his seven wonders of the world, clearly he has not been to Branford, Connecticut. Specifically, he has not had the pleasure of feasting at The Stand, one of New England's finest sons. As the great ziggurats of Mesopotamia tower over Babylon, so does this restaurant stand as a monument to this most devastatingly beautiful civlisation. When the Founding Fathers did battle to ensure the liberty of this blessed terrain, they did so with taverns like The Stand in mind. Its wooden tables and ambient lighting serve as a subtle nod to the Americana, that white picket fence and smell of apple pie which ties us all together (not me, I'm British).
But one cannot sing the praises of this establishment without also mentioning one woman in particular. She doth bestride the restaurant like a colossus, taking orders faster and more efficiently than the Roman cavalries of Caesar. Her smile, warmer than that of a Florida morning in the height of August, is a testament to the amicable environment of this restaurant, and one cannot help but feel at home. Indeed, Ella, through her abundant service, bringing me american pale ales by the crate, furnishing our table with banquets consisting of fried pickles and other such New England delicacies, earned herself a rather gratuitous tip of 100%, which I nevertheless fear does not amply compensate her for the service she provided. Frankly, there is not enough tea in China, not enough guns in Texas, not enough traffic jams in Connecticut that could equal the service that Ella did provide us that fateful night.
Look upon her works, ye mighty, and despair! The greatest restaurant in all the ends of this earth. Guinness only $6
Atmosphere: 5
Food: 5
Service: 5
Band was great the atmosphere was great but I never got a menu so didn’t get to try the food :(
Really fun spot great place to be
Atmosphere: 5
Food: 5
Service: 5
Great place for live music.
The food is good, but you always have to wait 45 minutes to 1 hour for food. The waiters and waitresses always complain how backed up the kitchen is and there is very few people in the restaurant. Please hire some staff, or readoo the kitchen, so people don't go somewhere else to eat, like I have on several nights.
Atmosphere: 3
Food: 4
Service: 4
Loved it! Everything was great. Went to the Community dining fundraiser.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
I came with friends on open mic night. I ordered the chicken tenders which were tasty and the portions were large. I ended up sharing them. Nice selection of draft beers. Friendly staff
Service was excellent, food was okay.
Great drinks, great food, great service! Such a great spot and friendly atmosphere. They also have live music. We will definitely be back!
Delicious ribs and wings great service. Fun spot for sure !
Had a wonderful dinner
Server Tatum was very professional and we had such great service
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