Dunkin'
$ • Coffee Shops, Donuts
Hours:
2550 Fairfield Ave, Bridgeport
(203) 336-8843
About Dunkin' Donuts
Customers' Favorites
Dunkin' Donuts Reviews
DONT GO HERE. HORRIBLE CUSTOMER SERVICE. I DONT KNOW WHAT TIME OF DAY THESE PEOPLE WHO ARE GIVING GOOD REVIEWS ARE GOING. BUT I HAVE GONE TO THIS LOCATION MORE THAN 10 TIMES HOPING TO GET SOMEONE WITH A BETTER ATTITUDE, BUT EVERYTIME SAME THING. HORRIBLE ATTITUDES AND NO THANK YOUS NO YOUR WELCOMES NOTHING. THIS IS THE LAST TIME I WILL EVER GO TO THE BLACKROCK LOCATION. I WAS IN THE DRIVE THRU AND REQUESTED LIQUID SUGAR INSTEAD OF REGULAR SUGAR, AND WAS TOLD "I ALREADY MADE IT...read full review
Friendly staff. Clean never have a problem. The staff like I said are friendly.
Ratings
Menu
Hours
| Monday | 5AM - 9PM |
| Tuesday | 5AM - 9PM |
| Wednesday | 5AM - 9PM |
| Thursday | 5AM - 9PM |
| Friday | 5AM - 9PM |
| Saturday | 5AM - 9PM |
| Sunday | 5AM - 9PM |
Dunkin' has a mix of reviews. Some customers have had negative experiences with online ordering, as they sometimes receive incorrect or incomplete orders and have to go back to get the missing items. Mobile ordering at this location is hit or miss, with many times when orders are not started until customers are already at the counter. The drive-through service is criticized for being slow and prone to mistakes. However, the restaurant is always quite clean, which is a big reason why some continue to visit despite the subpar service at times. The interior of the restaurant is described as clean and spacious, with outlets for customers to charge their devices.
On the other hand, the food at Dunkin' receives high praise, particularly the oxtail, which is described as excellent and reminiscent of island cuisine. The staff is noted for being helpful and friendly, with some employees always smiling and providing good customer service. The outdoor patio is also mentioned as a nice feature, making it a good stopover during long car trips.
In summary, Dunkin' has a range of reviews, with customers praising the food and some aspects of the service, while others have had negative experiences with online and drive-through ordering.