Essentially what you come to expect when you visit a Dunkin. A quick, hot cup of coffee with epithet a donut or bagel on the side. Service was quick and efficient. The staff were very nice. The store was clean, I sat and had my coffee and bagel before work without any issue.
Atmosphere: 4
Food: 4
Service: 4
Prisila Barroso
Literally the WORST DUNKIN EVER. I used to love this Dunkin so much, would go literally everyday faithfully! Spend thousands on this Dunkin, quite literally š¤£ The whole staff knew me. NOW? absolutely not. New team members are terrible. Their attitude is disgraceful. I never leave reviews ever but I definitely felt the need to do it this time. Went to get my drink corrected and got denied. Do not come to this Dunkin! Go elsewhere. Fed up honestly!
Atmosphere: 1
Food: 1
Service: 1
Black Mamba
shanda is the best I been coming here over 10 years food is good the store is super clean inside.
Dhamu Amari
I usually dont do these reviews, but its gotten to that point. I've been frustrated with this Dunkin for years, but this is my first time expressing that on here. There are some good employees there but man most of these people they be hiring are really slow; in movement and in the head. I'm only going to mention my last 2 experiences.......Today I decided to order on the app and waited about 10 minutes before I started walking to Dunkin. I get there and not only is my order not ready yet but I waited an extra 20 minutes for my order. Only thing I ordered was an ice coffee and 2 wraps, and I know it gets a lil busy in the mornings but there were like 6 employees there this morning so things definitely could've been way more organized. They lack organization and strategy. When you know you might have a lot of customers coming in there should be structure so that things can run smoothly and you're not all over the place.... Now last week was an even worse experience - It was only me and 2 other customers in there - 1 customer just got their order and was leaving as I was ordering and the other customer was behind me. The girl that was in there took so long on my ONE coffee that the customer behind me got fed up and left and I ended up just asking for a refund. As I was asking for my refund the customer that was before me walked back in and complained that her order was completely wrong so now the girl is getting frustrated which I don't understand why because if you were doing your job correctly then there would be no issue - but she's so frustrated that instead of giving me my 10 dollar bill back after I gave her back all the change she handed me, she instead hands me back 2 dollars so now I'm confused wondering why she just gave me back even less money. This gets her even more frustrated as she just grabs a 10 dollar bill out the register and hands it to me with a reciept as if to shoo me off. Funny thing is after I left I realized she ended up giving me more money back then she was supposed to smh, and that is why keeping a cool head is so important when you're doing business or dealing with money. I don't know what shall be done but maybe its time to make a complete change in that place. I'd say replace EVERYONE except maybe the girl with the glasses and the big muscular guy. Everyone else could definitely pack it up
Atmosphere: 2
Food: 3
Service: 1
little fingers that play
The service is bad. Worse representation of Dunkin. The ladies working over the counter today are rude. They were just talking to each other and not even coming to take my order. I called for help amd the one with the eyes was just rude.
Atmosphere: 1
Service: 1
Lexy Lou
Made another Google account just to post at how bad their drive thru is. 25 min wait for 4 cars, absolutely disgusting. Tried this location again after 6 weeks just to see if things changed and they've only gotten worse. Corporate needs to be involved at this point
Atmosphere: 1
Service: 1
Arlenys Ortiz
bad services bad attitude
Jose Dib Khawam
Why is it taking 20 minutes to order my food??? thereās like 3 workers in morning shift where Dunkin IS PACKED. thereās a whole line even outside and itās honestly ridiculous. I just wanted a coffee and a grilled cheese and I still didnāt get to order yet. and when I finally was taking my order the cashier didnāt know what a āgrilled cheeseā was and kept mistaking it for a bacon egg and cheese, I repeatedly told her I wanted a GRILLED cheese but she couldnāt compute what I was saying.
Atmosphere: 1
Food: 1
Service: 1
Lesley Dawkins
Customer service is lacking, communication skills are non existent, most staff acts as if they donāt want to be here.
Fantastic service. Was great to start the day with a smile and a thank you. Imagine how simple it is. They got it here.A++
dawn c
Always professional
Atmosphere: 4
Food: 5
Service: 4
Gino Ufie
Literally took me 30 minutes to get a coffee
Atmosphere: 1
Food: 1
Service: 1
Dominique Dube
Took over 35 minutes in drive through on a Saturday at 1pm with 3 cars ahead of me to even get to order. Just insane. Not worth it. Went through quarter tank a gas just sitting there.
Service: 1
Laura Azzara
Staff are good but drive thru is horrible. No speaker, I placed a mobile order 13 minutes ago when I arrived and the line has only moved once.
Absolutely loved it
Atmosphere: 5
Food: 5
Service: 5
Essentially what you come to expect when you visit a Dunkin. A quick, hot cup of coffee with epithet a donut or bagel on the side. Service was quick and efficient. The staff were very nice. The store was clean, I sat and had my coffee and bagel before work without any issue.
Atmosphere: 4
Food: 4
Service: 4
Literally the WORST DUNKIN EVER. I used to love this Dunkin so much, would go literally everyday faithfully! Spend thousands on this Dunkin, quite literally š¤£ The whole staff knew me. NOW? absolutely not. New team members are terrible. Their attitude is disgraceful. I never leave reviews ever but I definitely felt the need to do it this time. Went to get my drink corrected and got denied. Do not come to this Dunkin! Go elsewhere. Fed up honestly!
Atmosphere: 1
Food: 1
Service: 1
shanda is the best I been coming here over 10 years food is good the store is super clean inside.
I usually dont do these reviews, but its gotten to that point. I've been frustrated with this Dunkin for years, but this is my first time expressing that on here. There are some good employees there but man most of these people they be hiring are really slow; in movement and in the head. I'm only going to mention my last 2 experiences.......Today I decided to order on the app and waited about 10 minutes before I started walking to Dunkin. I get there and not only is my order not ready yet but I waited an extra 20 minutes for my order. Only thing I ordered was an ice coffee and 2 wraps, and I know it gets a lil busy in the mornings but there were like 6 employees there this morning so things definitely could've been way more organized. They lack organization and strategy. When you know you might have a lot of customers coming in there should be structure so that things can run smoothly and you're not all over the place.... Now last week was an even worse experience - It was only me and 2 other customers in there - 1 customer just got their order and was leaving as I was ordering and the other customer was behind me. The girl that was in there took so long on my ONE coffee that the customer behind me got fed up and left and I ended up just asking for a refund. As I was asking for my refund the customer that was before me walked back in and complained that her order was completely wrong so now the girl is getting frustrated which I don't understand why because if you were doing your job correctly then there would be no issue - but she's so frustrated that instead of giving me my 10 dollar bill back after I gave her back all the change she handed me, she instead hands me back 2 dollars so now I'm confused wondering why she just gave me back even less money. This gets her even more frustrated as she just grabs a 10 dollar bill out the register and hands it to me with a reciept as if to shoo me off. Funny thing is after I left I realized she ended up giving me more money back then she was supposed to smh, and that is why keeping a cool head is so important when you're doing business or dealing with money. I don't know what shall be done but maybe its time to make a complete change in that place. I'd say replace EVERYONE except maybe the girl with the glasses and the big muscular guy. Everyone else could definitely pack it up
Atmosphere: 2
Food: 3
Service: 1
The service is bad. Worse representation of Dunkin. The ladies working over the counter today are rude. They were just talking to each other and not even coming to take my order. I called for help amd the one with the eyes was just rude.
Atmosphere: 1
Service: 1
Made another Google account just to post at how bad their drive thru is. 25 min wait for 4 cars, absolutely disgusting. Tried this location again after 6 weeks just to see if things changed and they've only gotten worse. Corporate needs to be involved at this point
Atmosphere: 1
Service: 1
bad services bad attitude
Why is it taking 20 minutes to order my food??? thereās like 3 workers in morning shift where Dunkin IS PACKED. thereās a whole line even outside and itās honestly ridiculous. I just wanted a coffee and a grilled cheese and I still didnāt get to order yet. and when I finally was taking my order the cashier didnāt know what a āgrilled cheeseā was and kept mistaking it for a bacon egg and cheese, I repeatedly told her I wanted a GRILLED cheese but she couldnāt compute what I was saying.
Atmosphere: 1
Food: 1
Service: 1
Customer service is lacking, communication skills are non existent, most staff acts as if they donāt want to be here.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Fantastic service. Was great to start the day with a smile and a thank you. Imagine how simple it is. They got it here.A++
Always professional
Atmosphere: 4
Food: 5
Service: 4
Literally took me 30 minutes to get a coffee
Atmosphere: 1
Food: 1
Service: 1
Took over 35 minutes in drive through on a Saturday at 1pm with 3 cars ahead of me to even get to order. Just insane. Not worth it. Went through quarter tank a gas just sitting there.
Service: 1
Staff are good but drive thru is horrible. No speaker, I placed a mobile order 13 minutes ago when I arrived and the line has only moved once.
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