Bad customer service honestly think it’s because I’m American smh order oxtail empanadas got chicken and my pasta was dry only 3 shrimp definitely fail off and needs to do better I spent good money on trash
Ashley Ramirez
Came here for my nephews 21st bday arrived at 1030 kitchen was closed ok fine we order drinks 3 mojito's 3 shots . The mojito's were good and the bartender was nice. Thats about it. At exactly 12 midnight they turn the lights on super bright. They turn the music off and they basically told us to leave when we asked why they said they were closing. I said oh I'm sorry your Google listing has your hours listed as open until 1 AM. They said that was a mistake and continued sweeping and mopping and putting up chairs. Here's where it really took a turn for the worst as we are ordering our Uber and cashing out, the man who acted like security tells us to wait outside. IN NEGATIVE -16 DEGREE WEATHER. I am not joking he looked me dead in the face and asked me to wait outside in sub zero temps after i just spent over $100 on drinks in 90 mins. I told him I would wait right there for my Uber and that it was beyond reproach to ask the customer to wait outside in dangerously low temperatures. He told me to go down the street to another restaurant that was open. I would not recommend and i will never be back
Atmosphere: 1
Service: 5
Zee Ross
Slow service and unprofessional staff. I ordered catering from them on two occasions 3 years apart and still got the same results. The most recent time I ordered two half trays of food. I called and was told to call the day before I wanted ti pickup. When I called to order they told me to call back so they can get the prices and when I did no one answered the phone. I decided to go in person and the doors were locked at 1:45pm when they were supposed to open at noon. I called again and finally got my order in for 1pm pickup the next day. On pickup day I went in at 1:15pm and the food wasn’t ready. I wasn’t able to receive my complete order until 5:30pm. Very unprofessional and they did not offer me anything to rectify the situation. I would err on the side of caution when ordering from this establishment.
Atmosphere: 3
Food: 4
Service: 2
Elaborate Wedding \u0026 Event Planner
I was there to set up for a client's birthday party then we decided to stay and eat the food delicious
Atmosphere: 5
Food: 5
Service: 5
Dr. Asher Williams
Snapper was amazing!
Food: 5
Service: 5
mark bender
@Natalia Malikah, word is bond I think I’m currently experiencing the same issue as we speak…lol smh yooo.
“The jerk chicken and rice were very dry. And the veggies were undercooked.”
Food: 1
Jermaine Tucker
They take forever and a day !! You’ll wait for 2 hours with them
Service: 1
stefan rosenthal
This is a hidden gem in Bridgeport! The food is absolutely delicious and well priced for the quality. The staff is friendly and the ambiance is upscale but fun and relaxed. Do yourself a favor and try this place!
Atmosphere: 5
Food: 5
Service: 5
Raven-Symone McKenzie
The food was really good the first time I visited in the summertime, service was awesome as well and the vibes was just right. I loved the music despite having to yell over it to communicate to the waitresses and/or to whom you may be out with; the entire setting of this place was nice, so it automatically became my fav.
However, as time went by, I started to order via Uber Eats and my order would arrive with something missing. I’d always get the seafood rice, which consists of a lobster tail, shrimps and pieces of salmon. My order would then arrive without the lobster tail. When I would add a Pepsi to my order, they’d send a Coke instead. And no one would contact me to ask me if any of this was even okay. I brushed it off thinking they just ran out or something. But as I continued to order, my food would come with no lobster tail and they’d give me a Coke with no communication.
This evening was it for me. I called them in advance to ask them if they had all of the items to create the food and I was told yes. I told the waitress that I would make the order online and come pick it up (10pm). However, when I attempted to make the order online, it said that they were closed but Google says they close at 1 a.m. I called several times again and no one would pick up the phone.
So I drove to them, went in and ordered 2 seafood rice for me and my mom, one with no shrimps because my mom is allergic to shrimps. I should’ve checked the bag before I left but I was so tired this evening. My gut was also telling me to, but like I said, I was super tired. I left without checking the bag.
Upon getting home and we (my mom and I) open the containers… guess what? No lobster tails in either of the food, and they put massive amounts of salmon in my mom’s food to compensate for the fact that they did not give her a lobster tail and because of her shrimp allergy. In my food? No lobster tail, no salmon, and they put a lot of shrimps again to compensate for not putting salmon and the lobster tail in my food (assuming they had to use the salmon for my mom’s dish).
I’m upset because AGAIN, no one communicated with me of the lack or shortage of the required ingredients. Please note that before I placed my order this time, I asked the damn waitress if the items were available and she said yes! I’m so upset!
My mom contacted them because I was too annoyed to call them, and my mom told them how we felt basically and they offered to give us the tails tomorrow. We declined. We just won’t be returning and/or ordering from them anymore.
Atmosphere: 3
Food: 2
Service: 2
surayyah miller
Rasta pasta had little to no flavor as well as the chicken in the rasta pasta. Came out extremely oily as well. Disappointed.
This is my new favorite spot! With the help of Grill2, I hosted a surprise birthday party for my partner and it was absolutely perfect! I can't say enough about the staff and their contribution to make me look good. They were fun, organized and professional.
The food...omg! Everything from the presentation to the taste was unbelievable and authentic. Over 30 of my party guest and it was a 10/10 for an assortment of orders.
The music was fire and the MC was amazing. It was the first time for most of my guest and they all raved about the food and atmosphere. Yes, we all plan to return. Special thanks to the owner Paul and our waitress who handled over 30 people like a champ!
Atmosphere: 5
Food: 5
Service: 5
Omar Resto
Great atmosphere good food
Atmosphere: 4
Food: 4
Service: 4
Malay
I had the salmon Rasta pasta and it was so amazing! Chef is a one man band! Please support him. Very kind, food was great and service was super! You will regret not trying it!
Atmosphere: 5
Food: 5
Service: 5
Jana Gore
Service was terrible and we weren't greeted upon entry. A very horrible experience will not dine at this establishment ever again.
Atmosphere: 1
Food: 1
Service: 1
BlackWolf
I had the Island Burger and I am particular when it comes to my burgers and this was one of the best I have ever had that I did not personally make, service was excellent, and well worth the visit!
Bad customer service honestly think it’s because I’m American smh order oxtail empanadas got chicken and my pasta was dry only 3 shrimp definitely fail off and needs to do better I spent good money on trash
Came here for my nephews 21st bday arrived at 1030 kitchen was closed ok fine we order drinks 3 mojito's 3 shots . The mojito's were good and the bartender was nice. Thats about it. At exactly 12 midnight they turn the lights on super bright. They turn the music off and they basically told us to leave when we asked why they said they were closing. I said oh I'm sorry your Google listing has your hours listed as open until 1 AM. They said that was a mistake and continued sweeping and mopping and putting up chairs. Here's where it really took a turn for the worst as we are ordering our Uber and cashing out, the man who acted like security tells us to wait outside. IN NEGATIVE -16 DEGREE WEATHER. I am not joking he looked me dead in the face and asked me to wait outside in sub zero temps after i just spent over $100 on drinks in 90 mins. I told him I would wait right there for my Uber and that it was beyond reproach to ask the customer to wait outside in dangerously low temperatures. He told me to go down the street to another restaurant that was open. I would not recommend and i will never be back
Atmosphere: 1
Service: 5
Slow service and unprofessional staff. I ordered catering from them on two occasions 3 years apart and still got the same results. The most recent time I ordered two half trays of food. I called and was told to call the day before I wanted ti pickup. When I called to order they told me to call back so they can get the prices and when I did no one answered the phone. I decided to go in person and the doors were locked at 1:45pm when they were supposed to open at noon. I called again and finally got my order in for 1pm pickup the next day. On pickup day I went in at 1:15pm and the food wasn’t ready. I wasn’t able to receive my complete order until 5:30pm. Very unprofessional and they did not offer me anything to rectify the situation. I would err on the side of caution when ordering from this establishment.
Atmosphere: 3
Food: 4
Service: 2
I was there to set up for a client's birthday party then we decided to stay and eat the food delicious
Atmosphere: 5
Food: 5
Service: 5
Snapper was amazing!
Food: 5
Service: 5
@Natalia Malikah, word is bond I think I’m currently experiencing the same issue as we speak…lol smh yooo.
“The jerk chicken and rice were very dry. And the veggies were undercooked.”
Food: 1
They take forever and a day !! You’ll wait for 2 hours with them
Service: 1
This is a hidden gem in Bridgeport! The food is absolutely delicious and well priced for the quality. The staff is friendly and the ambiance is upscale but fun and relaxed. Do yourself a favor and try this place!
Atmosphere: 5
Food: 5
Service: 5
The food was really good the first time I visited in the summertime, service was awesome as well and the vibes was just right. I loved the music despite having to yell over it to communicate to the waitresses and/or to whom you may be out with; the entire setting of this place was nice, so it automatically became my fav.
However, as time went by, I started to order via Uber Eats and my order would arrive with something missing. I’d always get the seafood rice, which consists of a lobster tail, shrimps and pieces of salmon. My order would then arrive without the lobster tail. When I would add a Pepsi to my order, they’d send a Coke instead. And no one would contact me to ask me if any of this was even okay. I brushed it off thinking they just ran out or something. But as I continued to order, my food would come with no lobster tail and they’d give me a Coke with no communication.
This evening was it for me. I called them in advance to ask them if they had all of the items to create the food and I was told yes. I told the waitress that I would make the order online and come pick it up (10pm). However, when I attempted to make the order online, it said that they were closed but Google says they close at 1 a.m. I called several times again and no one would pick up the phone.
So I drove to them, went in and ordered 2 seafood rice for me and my mom, one with no shrimps because my mom is allergic to shrimps. I should’ve checked the bag before I left but I was so tired this evening. My gut was also telling me to, but like I said, I was super tired. I left without checking the bag.
Upon getting home and we (my mom and I) open the containers… guess what? No lobster tails in either of the food, and they put massive amounts of salmon in my mom’s food to compensate for the fact that they did not give her a lobster tail and because of her shrimp allergy. In my food? No lobster tail, no salmon, and they put a lot of shrimps again to compensate for not putting salmon and the lobster tail in my food (assuming they had to use the salmon for my mom’s dish).
I’m upset because AGAIN, no one communicated with me of the lack or shortage of the required ingredients. Please note that before I placed my order this time, I asked the damn waitress if the items were available and she said yes! I’m so upset!
My mom contacted them because I was too annoyed to call them, and my mom told them how we felt basically and they offered to give us the tails tomorrow. We declined. We just won’t be returning and/or ordering from them anymore.
Atmosphere: 3
Food: 2
Service: 2
Rasta pasta had little to no flavor as well as the chicken in the rasta pasta. Came out extremely oily as well. Disappointed.
Food: 1
Restaurantji Recommends
This is my new favorite spot! With the help of Grill2, I hosted a surprise birthday party for my partner and it was absolutely perfect! I can't say enough about the staff and their contribution to make me look good. They were fun, organized and professional.
The food...omg! Everything from the presentation to the taste was unbelievable and authentic. Over 30 of my party guest and it was a 10/10 for an assortment of orders.
The music was fire and the MC was amazing.
It was the first time for most of my guest and they all raved about the food and atmosphere. Yes, we all plan to return.
Special thanks to the owner Paul and our waitress who handled over 30 people like a champ!
Atmosphere: 5
Food: 5
Service: 5
Great atmosphere good food
Atmosphere: 4
Food: 4
Service: 4
I had the salmon Rasta pasta and it was so amazing! Chef is a one man band! Please support him. Very kind, food was great and service was super! You will regret not trying it!
Atmosphere: 5
Food: 5
Service: 5
Service was terrible and we weren't greeted upon entry. A very horrible experience will not dine at this establishment ever again.
Atmosphere: 1
Food: 1
Service: 1
I had the Island Burger and I am particular when it comes to my burgers and this was one of the best I have ever had that I did not personally make, service was excellent, and well worth the visit!
Atmosphere: 5
Food: 5
Service: 5
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