Iām from WNY I wasnāt impressed with my purchase , pastries were stuck to the wax paper they use and they definitely werenāt fresh..I was disappointed I tried but it didnāt convince meā¦
Atmosphere: 3
Food: 2
Service: 3
renan oliveira
I really like this bakery and often buy several products here, including one specific item that I know is usually only baked in the morning. Recently, a staff member informed me that this product is also available frozen, so today I went in the afternoon to purchase it that way.
I explained to the attendant that I knew it wouldnāt be ready, but that I wanted the frozen version to bake at home. At that moment, another employeeāwho wasnāt even the one helping meāinterrupted and said they didnāt have it. I politely responded that I understood and just wanted it frozen. She initially said she would check, but then returned and told me that because of my āarrogance,ā she wouldnāt go look for it. On top of that, she began making comments to other customers about me, trying to make me uncomfortable.
I want to make it clear that I did not treat anyone disrespectfully; I simply asked for my order. Itās important to keep personal issues out of the workplace. This bakery is great, and the products are excellent, but this employeeās attitude was completely unprofessional. Customer service matters, and I hope this can be addressed because I really enjoy this place.
Food: 5
Service: 1
Paul Flynn
Best egg and cheese sandwich Iāve ever had So Friendly
Atmosphere: 5
Food: 5
Service: 5
Franck Girard
Great store to get Brazilian desserts, pao de Queiso, linguisa, picana steak , friendly service
Atmosphere: 3
Food: 4
Service: 4
Andre
The products are good with Brazilian quality, but everything is very expensive. A simple coffee with mortadella bread cost me $49.00 dollar. It's a place I don't recommend and I won't go back to.
Iker liff
I like this restaurant, I only donāt like that it is not in a very safe area (near a prison) and around two hours before closing, there are employees that only speak Portuguese (not even Spanish), but overall, it was pretty good (especially the bacon) and I even learned some basic phrases in Portuguese!
Lauren A.
Wow! Their pao de queijo was served right out of the oven, and boy was it melt in your mouth delish!! Then to top it off, the manager Rob threw in two sweet breads no charge since it was my first time visiting (will not be my last). Definitely worth the drive. So so good
One those best bakery&deli in Connecticut š
Atmosphere: 5
Food: 5
Service: 5
Good šÆ
Iām from WNY I wasnāt impressed with my purchase , pastries were stuck to the wax paper they use and they definitely werenāt fresh..I was disappointed I tried but it didnāt convince meā¦
Atmosphere: 3
Food: 2
Service: 3
I really like this bakery and often buy several products here, including one specific item that I know is usually only baked in the morning. Recently, a staff member informed me that this product is also available frozen, so today I went in the afternoon to purchase it that way.
I explained to the attendant that I knew it wouldnāt be ready, but that I wanted the frozen version to bake at home. At that moment, another employeeāwho wasnāt even the one helping meāinterrupted and said they didnāt have it. I politely responded that I understood and just wanted it frozen. She initially said she would check, but then returned and told me that because of my āarrogance,ā she wouldnāt go look for it. On top of that, she began making comments to other customers about me, trying to make me uncomfortable.
I want to make it clear that I did not treat anyone disrespectfully; I simply asked for my order. Itās important to keep personal issues out of the workplace. This bakery is great, and the products are excellent, but this employeeās attitude was completely unprofessional. Customer service matters, and I hope this can be addressed because I really enjoy this place.
Food: 5
Service: 1
Best egg and cheese sandwich Iāve ever had
So Friendly
Atmosphere: 5
Food: 5
Service: 5
Great store to get Brazilian desserts, pao de Queiso, linguisa, picana steak , friendly service
Atmosphere: 3
Food: 4
Service: 4
The products are good with Brazilian quality, but everything is very expensive. A simple coffee with mortadella bread cost me $49.00 dollar. It's a place I don't recommend and I won't go back to.
I like this restaurant, I only donāt like that it is not in a very safe area (near a prison) and around two hours before closing, there are employees that only speak Portuguese (not even Spanish), but overall, it was pretty good (especially the bacon) and I even learned some basic phrases in Portuguese!
Wow! Their pao de queijo was served right out of the oven, and boy was it melt in your mouth delish!! Then to top it off, the manager Rob threw in two sweet breads no charge since it was my first time visiting (will not be my last). Definitely worth the drive. So so good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bakery
Terrible phone service šš
Restaurantji Recommends
The female attendants are terribly ignorant ?, you send them messages on Zap and they don't respond ????
Atmosphere: 1
Food: 4
Service: 1
Their customer service is 10 stars, speed, quality. The flavor of the cake is exquisite. It exceeded my expectations, very satisfied with the service.
Atmosphere: 5
Food: 5
Service: 5
Best Brazilian bakery, great quality of products and serviceā¦
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Bread PAO de Queijo, Egg Sandwich PĆ£o Com Ovo, AƧaĆ Berry AƧaĆ
Thank you! Always!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Bread Brazilian Style, Granola
Such a cute cafe a block from Tunes train station! Deliciousness sandwich and beautiful crepes.
Atmosphere: 5
Food: 5
Service: 5
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