Black dude with locks and bleached ends had a major attitude. I greeted him saying “how’re you doing?” Asked him to show me the rotisserie-style chicken, asked him about the other items…chicken teriyaki and roast beef (which he said, that’s steak). I told him I was looking for natural protein options and not processed meat. He shrugged it off like, “yeah, what do you want?” Like I was keeping him from making a lot important sandwich…or I was bothering him by asking questions about what I’m about to purchase and consume. I then asked him what proteins were natural? He responded, “I don’t know”.
Left me thinking Subway doesn’t train staff on the menu items. I respectfully thanked him and left. Went to a Subway in my area (Shelton) and was totally night and day. The lady there had no attitude and informed me the rotisserie was the “natural” protein option and I ended up purchasing from there. Didn’t know footings were over $14, but that’s another story.
To the owners and managers: If customer service is not the employee’s strong suit, keep him/her away from the front…let them work in the back cutting up, prepping or cleaning. And if people are upset for whatever reason, they should never take it out on the customer…if you’re upset about where you work, find another job. There are people who really need jobs.
Atmosphere: 3
Food: 3
Service: 1
La Vee
Terrence did an excellent job with all my sandwich needs! He was friendly and patient. Great service
Atmosphere: 5
Food: 5
Service: 5
jose pagan
Ordered thru the app. They stated that the food would be ready in 15 minutes for sandwich. The store was empty. I went in about 7 minutes and the sandwich was sitting on the counter. The sandwich was cold and not the way we ordered it. We regularly order this sandwich in other Subways without a problem. Really dissatisfied.
Atmosphere: 1
Food: 1
Service: 1
Angel Marrero
Good was on the road 😁
Atmosphere: 5
Food: 5
Service: 5
Christian Valentin
Ilona and Tasha were awesome. Made sandwiches with love,!
Atmosphere: 5
Food: 5
Service: 5
Liz Alphonse
The new pretzel was awful. It had no flavor and could hardly taste the salt. Maybe a little more butter to soften the pretzel.
Atmosphere: 4
Food: 1
Service: 3
Recommended dishes: Cinnabon Footlong Churro
ram Choi
The manager's service was extremely poor and his attitude was discriminatory. I will never come here again.
Black dude with locks and bleached ends had a major attitude. I greeted him saying “how’re you doing?” Asked him to show me the rotisserie-style chicken, asked him about the other items…chicken teriyaki and roast beef (which he said, that’s steak). I told him I was looking for natural protein options and not processed meat. He shrugged it off like, “yeah, what do you want?” Like I was keeping him from making a lot important sandwich…or I was bothering him by asking questions about what I’m about to purchase and consume. I then asked him what proteins were natural? He responded, “I don’t know”.
Left me thinking Subway doesn’t train staff on the menu items. I respectfully thanked him and left. Went to a Subway in my area (Shelton) and was totally night and day. The lady there had no attitude and informed me the rotisserie was the “natural” protein option and I ended up purchasing from there. Didn’t know footings were over $14, but that’s another story.
To the owners and managers: If customer service is not the employee’s strong suit, keep him/her away from the front…let them work in the back cutting up, prepping or cleaning. And if people are upset for whatever reason, they should never take it out on the customer…if you’re upset about where you work, find another job. There are people who really need jobs.
Atmosphere: 3
Food: 3
Service: 1
Terrence did an excellent job with all my sandwich needs! He was friendly and patient. Great service
Atmosphere: 5
Food: 5
Service: 5
Ordered thru the app. They stated that the food would be ready in 15 minutes for sandwich. The store was empty. I went in about 7 minutes and the sandwich was
sitting on the counter. The sandwich was cold and not the way we ordered it. We regularly order this sandwich in other Subways without a problem. Really dissatisfied.
Atmosphere: 1
Food: 1
Service: 1
Good was on the road 😁
Atmosphere: 5
Food: 5
Service: 5
Ilona and Tasha were awesome. Made sandwiches with love,!
Atmosphere: 5
Food: 5
Service: 5
The new pretzel was awful. It had no flavor and could hardly taste the salt. Maybe a little more butter to soften the pretzel.
Atmosphere: 4
Food: 1
Service: 3
Recommended dishes: Cinnabon Footlong Churro
The manager's service was extremely poor and his attitude was discriminatory. I will never come here again.
Atmosphere: 1
Service: 1
Does not open at 8:30am
Does not open at 8:30am
It’s was every yum
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The new owner gets orders mixed up and he's not polite at all I'll never go there again
Atmosphere: 1
Food: 2
Service: 1
This gentleman has a discriminatory treatment against Latinos, at all times a very, very bad treatment, I have a complete
Atmosphere: 1
The servers there don’t acknowledge the customers and rather take a break than take care of customers in line.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Making the Sub
Really bad customer serviceWaited a while to place my order, 2 employees were to busy talking to each
Atmosphere: 1
Service: 1
Go here there unbelievable amazing I tell u customer service on
Atmosphere: 5
Food: 5
Service: 5
Loading...