Staff was extremely slow pulled up to the window woman just held at her hand waiting for money didn't even tell me how much it was she then mumbles the amount I give her the money she hands me the coffee but not the donut I ordered. Told two different people at the drive-thru window that I ordered a donut and they just looked at me all confused don't know what's going on here staff seems slowed or high. Never got my donut lol
Michael Carroll
Food is good, when you actually get what you ordered or it isn't burnt. Was there this morning. 1 customer inside and myself at drive-thru. Found out afterwards that they didnt honor the $5 meal deal they're offering and forgot one of the wake-up wraps. I mean, how hard is it to handle 2 customers??? Multiple tlchances I've given this location and each time, there's something wrong yet the owner doesn't fix the issues with the staffing. It's ridiculous!
Kylie Delgado
This is such a nice Dunkin! The staff was so friendly and very helpful, they really made my little ones drink fun and pretty. They have a community room for you to sit in if needed and a great place to sit and eat. The bathroom was very clean!
Carl Tyler
NICE folks....morning coffee and some munchkins
Atmosphere: 5
Food: 5
Service: 5
Jukey XD (jrbGangster)
Horrible service, this is probably the worst dunkin I've ever been to.
Atmosphere: 4
Food: 2
Service: 1
Jack Barton (MrMoneyDuck13)
Horrible service, this is probably the worst dunkin I've ever been to.
Joc Sk
Staff is always always unfriendly and rude here
Steph
Bathrooms need to be washed. The sinks were so gross!
Forsythe Jones
Typical Dunkin, nothing to complain about!
Atmosphere: 4
Food: 4
Service: 4
toxiclifer
Had to yell at girl standing in drive thru on phone after saying hello 4-5 times . Very rude . Then order drink lg comes marked lg but in med . Jobs not that hard dang .
It was Fourth of July so maybe no one felt like working, however, this was by far the worst service I’ve ever had at a Duncan. First, I waited at counter, overheard drive through people talking rudely about customers, after 5 minutes a person waited on me and I asked if the order could stay open so I could get one final order from my family, a new person came over and threw the first donut into a bag when I asked for one from the back of the row. I went to pick up window or counter, and my latte was white, I said this is not right it’s too white is there any expresso in here? The guy said how many creams did you ask for, I said the girl left before I could tell her I wanted almond milk. He puts the milk in then the espresso still too light! Isn’t the order backwards, so you can see the finished product with the cream or milk choice ? I was unhappy I just took it and left as I don’t think a customer should be questioned if their order is not right. Additionally the order counter, the pick up counter, and straw counter were sticky and gross. Sadly I left there feeling like they did not care about me or their location.
Maryanne Bucher
Most of the people are quite pleasant.
Atmosphere: 4
Food: 4
Service: 4
Lauren Haberman
Such unfriendly staff here, the girl at the window didn’t even make eye contact and when I asked for napkins she acted like it was an inconvenience. Matcha latte was gross. They gave us the wrong refresher and didn’t even say “sorry, we made the wrong one so it will be a minute”. I ordered 10 assorted munchkins and then a separate order of 3 glazed munchkins for a reason so they didn’t get chocolate on them and they just threw them in the same bag. It’s just not hard to be friendly. Exactly the reason why I usually go to the Hebron location.
Atmosphere: 1
Food: 2
Service: 1
LRod
For the second time in a row my hot coffee is very cold I'm sure it's not fresh coffee not happy with it
Atmosphere: 4
Food: 1
Service: 4
Daryl Lucas
It's my go-to on-the-go breakfast and coffee source.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Hash Browns, Wake-Up Wrap - Egg and Cheese, Sweet Black Pepper Breakfast Sandwich, Bagels, English Muffin, Egg and Cheese
Staff was extremely slow pulled up to the window woman just held at her hand waiting for money didn't even tell me how much it was she then mumbles the amount I give her the money she hands me the coffee but not the donut I ordered. Told two different people at the drive-thru window that I ordered a donut and they just looked at me all confused don't know what's going on here staff seems slowed or high. Never got my donut lol
Food is good, when you actually get what you ordered or it isn't burnt. Was there this morning. 1 customer inside and myself at drive-thru. Found out afterwards that they didnt honor the $5 meal deal they're offering and forgot one of the wake-up wraps.
I mean, how hard is it to handle 2 customers??? Multiple tlchances I've given this location and each time, there's something wrong yet the owner doesn't fix the issues with the staffing. It's ridiculous!
This is such a nice Dunkin! The staff was so friendly and very helpful, they really made my little ones drink fun and pretty. They have a community room for you to sit in if needed and a great place to sit and eat. The bathroom was very clean!
NICE folks....morning coffee and some munchkins
Atmosphere: 5
Food: 5
Service: 5
Horrible service, this is probably the worst dunkin I've ever been to.
Atmosphere: 4
Food: 2
Service: 1
Horrible service, this is probably the worst dunkin I've ever been to.
Staff is always always unfriendly and rude here
Bathrooms need to be washed. The sinks were so gross!
Typical Dunkin, nothing to complain about!
Atmosphere: 4
Food: 4
Service: 4
Had to yell at girl standing in drive thru on phone after saying hello 4-5 times . Very rude . Then order drink lg comes marked lg but in med . Jobs not that hard dang .
Atmosphere: 2
Food: 2
Service: 1
Restaurantji Recommends
It was Fourth of July so maybe no one felt like working, however, this was by far the worst service I’ve ever had at a Duncan. First, I waited at counter, overheard drive through people talking rudely about customers, after 5 minutes a person waited on me and I asked if the order could stay open so I could get one final order from my family, a new person came over and threw the first donut into a bag when I asked for one from the back of the row. I went to pick up window or counter, and my latte was white, I said this is not right it’s too white is there any expresso in here? The guy said how many creams did you ask for, I said the girl left before I could tell her I wanted almond milk. He puts the milk in then the espresso still too light! Isn’t the order backwards, so you can see the finished product with the cream or milk choice ? I was unhappy I just took it and left as I don’t think a customer should be questioned if their order is not right. Additionally the order counter, the pick up counter, and straw counter were sticky and gross. Sadly I left there feeling like they did not care about me or their location.
Most of the people are quite pleasant.
Atmosphere: 4
Food: 4
Service: 4
Such unfriendly staff here, the girl at the window didn’t even make eye contact and when I asked for napkins she acted like it was an inconvenience. Matcha latte was gross. They gave us the wrong refresher and didn’t even say “sorry, we made the wrong one so it will be a minute”. I ordered 10 assorted munchkins and then a separate order of 3 glazed munchkins for a reason so they didn’t get chocolate on them and they just threw them in the same bag. It’s just not hard to be friendly. Exactly the reason why I usually go to the Hebron location.
Atmosphere: 1
Food: 2
Service: 1
For the second time in a row my hot coffee is very cold I'm sure it's not fresh coffee not happy with it
Atmosphere: 4
Food: 1
Service: 4
It's my go-to on-the-go breakfast and coffee source.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Hash Browns, Wake-Up Wrap - Egg and Cheese, Sweet Black Pepper Breakfast Sandwich, Bagels, English Muffin, Egg and Cheese
Loading...