Drink and food orders are consistently wrong, burnt or missing altogether. More than half the times coming here since moving this is the case and have had to return to correct the problem. Save yourself the headache and aggravation and go to another locaton.
Atmosphere: 2
Food: 1
Service: 1
Preston Rutherford
Not the greatest ordering interaction. Felt very rushed. It was not busy. Additionally, all of the components of my breakfast sandwich were thrown randomly into the bag, and I had to reassemble the sandwich myself. 15 bucks for coffee and a breakfast sandwich and to get treated like a problem? No thanks.
Edited went back in a pinch for some time and the experience was even worse. Spent five minutes, trying to order my food with the clerk going in and out of conversation with me and multiple others I ordered a latte with a shot of extra espresso. They gave me two drinks it seems like no matter how simple I try to make my order they can never get it right. While I’m trying to clarify my order at the window, another woman is yelling. What do they have left because they didn’t have very many munchkins. I wasn’t upset or bothered by any of this, but the way they were all freaking out and acting was offputting. Then when I pulled forward to put my two drinks together, I was sarcastically asked if everything was all right then when I said oh, I’m just putting the extra shots of espresso in the latte tea again sarcastically said OK. Have a good day understaffed or not the way I was treated in the way the manager was treating. People was awful. I will absolutely never come here again.
Atmosphere: 3
Food: 2
Service: 2
Muriel Stankeviciute
this is my favorite dunkin because they always make my coffee right. also today i came through the drive thru crying because another dunkin had messed up my order and it spilled all over me in my car, so i just stopped at this dunkin for some napkins to clean it up and they insisted on remaking my drink that spilled. it was really nice of them to do that and it turned my bad morning around. thank you
Atmosphere: 5
Food: 5
Service: 5
Chris Leach
My daughter and I always compare the DD's near her homes. Hers in NJ never gets her order right. At mine in Coventry they always do, and with a smile. The lower food rating isn't their fault, after all it is a Dunkin and I go there more for the coffee.
Atmosphere: 4
Food: 3
Service: 5
isabella frijia
Imagine ordering 2 simple things and them still messing it up. I order hashbrowns. I get a chocolate donut.
Service: 1
atticus makuch
Place is a well-oiled machine. I bet you could blindfold half these workers and they would continue to operate at the exact same efficiency, that’s just how professional and skilled they are. Ordered 2 wake up wraps and a coffee; they were out in 3 minutes flat and loaded with bacon. Best Dunkin I’ve ever seen. If you’re the manager of this location and have any interest in joining the US Army, please reach out. You are 10x more competent than most battalion commanders I’ve encountered.
Melissa Coope
Ordered at 400 since we lost power. Gave them extra time and it was ready, but with the 4 people i saw they literally couldn't get my order right. Brisket hashbrowns with no brisket bacon egg no cheese had cheese on it (my daughter will now not have breakfast) donuts i ordered not right ones. Seriously there was no one else there and you just opened, give me a break.
Food: 3
Service: 1
Jintan Zeng
I ordered a Chocolate Chunk Cookie from the mobile app but was informed that it is not available at this location. Then I asked for a Muffin but didn't get a refund for the price difference. I told the manager about the situation, the manager was very kind, responded my concern in a timely manner, compensated for the amount and resolved the system issue. Highly recommend this place.
Atmosphere: 5
Food: 5
Service: 5
Kathy Nohmy
Only 3 staff members, very busy, long drive thru, long wait inside, staff was calm and pleasant and we received what we ordered
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Bacon Egg and Cheese, Doughnut, Hash Browns
Gia M
You can't say anything negative regarding dunkin' donuts. Don't leave without taking home a Boston cream, you won't regret it!
Donuts were great, the coffee was burnt and tastes like hell.
Atmosphere: 4
Food: 2
Service: 5
Recommended dishes: Doughnut
Heather B
I’ve noticed over the past few months that the coffee/espresso drinks are abnormally bitter/undrinkable. I first thought it was a bad batch but it’s been months. I’ve had to throw out a few cold brews here and i have been going elsewhere. I love this dunkin and the service is great, but I really wanted to bring attention to it in case someone hasn’t noticed yet.
Atmosphere: 5
Food: 1
Service: 5
B Jackowiak
This is the most insanely efficient drive through I’ve ever been to. I go here about twice a week before work and it’s like watching a choreographed performance, I’ve never seen anything like it. 10/10
Atmosphere: 5
Food: 5
Service: 5
B Rye
This is the most insanely efficient drive through I’ve ever been to. I go here about twice a week before work and it’s like watching a choreographed performance, I’ve never seen anything like it. 10/10
Drink and food orders are consistently wrong, burnt or missing altogether. More than half the times coming here since moving this is the case and have had to return to correct the problem. Save yourself the headache and aggravation and go to another locaton.
Atmosphere: 2
Food: 1
Service: 1
Not the greatest ordering interaction. Felt very rushed. It was not busy. Additionally, all of the components of my breakfast sandwich were thrown randomly into the bag, and I had to reassemble the sandwich myself. 15 bucks for coffee and a breakfast sandwich and to get treated like a problem? No thanks.
Edited went back in a pinch for some time and the experience was even worse. Spent five minutes, trying to order my food with the clerk going in and out of conversation with me and multiple others I ordered a latte with a shot of extra espresso. They gave me two drinks it seems like no matter how simple I try to make my order they can never get it right. While I’m trying to clarify my order at the window, another woman is yelling. What do they have left because they didn’t have very many munchkins. I wasn’t upset or bothered by any of this, but the way they were all freaking out and acting was offputting. Then when I pulled forward to put my two drinks together, I was sarcastically asked if everything was all right then when I said oh, I’m just putting the extra shots of espresso in the latte tea again sarcastically said OK. Have a good day understaffed or not the way I was treated in the way the manager was treating. People was awful. I will absolutely never come here again.
Atmosphere: 3
Food: 2
Service: 2
this is my favorite dunkin because they always make my coffee right. also today i came through the drive thru crying because another dunkin had messed up my order and it spilled all over me in my car, so i just stopped at this dunkin for some napkins to clean it up and they insisted on remaking my drink that spilled. it was really nice of them to do that and it turned my bad morning around. thank you
Atmosphere: 5
Food: 5
Service: 5
My daughter and I always compare the DD's near her homes. Hers in NJ never gets her order right. At mine in Coventry they always do, and with a smile. The lower food rating isn't their fault, after all it is a Dunkin and I go there more for the coffee.
Atmosphere: 4
Food: 3
Service: 5
Imagine ordering 2 simple things and them still messing it up. I order hashbrowns. I get a chocolate donut.
Service: 1
Place is a well-oiled machine. I bet you could blindfold half these workers and they would continue to operate at the exact same efficiency, that’s just how professional and skilled they are. Ordered 2 wake up wraps and a coffee; they were out in 3 minutes flat and loaded with bacon. Best Dunkin I’ve ever seen. If you’re the manager of this location and have any interest in joining the US Army, please reach out. You are 10x more competent than most battalion commanders I’ve encountered.
Ordered at 400 since we lost power. Gave them extra time and it was ready, but with the 4 people i saw they literally couldn't get my order right. Brisket hashbrowns with no brisket bacon egg no cheese had cheese on it (my daughter will now not have breakfast) donuts i ordered not right ones. Seriously there was no one else there and you just opened, give me a break.
Food: 3
Service: 1
I ordered a Chocolate Chunk Cookie from the mobile app but was informed that it is not available at this location. Then I asked for a Muffin but didn't get a refund for the price difference. I told the manager about the situation, the manager was very kind, responded my concern in a timely manner, compensated for the amount and resolved the system issue. Highly recommend this place.
Atmosphere: 5
Food: 5
Service: 5
Only 3 staff members, very busy, long drive thru, long wait inside, staff was calm and pleasant and we received what we ordered
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Bacon Egg and Cheese, Doughnut, Hash Browns
You can't say anything negative regarding dunkin' donuts. Don't leave without taking home a Boston cream, you won't regret it!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Donuts were great, the coffee was burnt and tastes like hell.
Atmosphere: 4
Food: 2
Service: 5
Recommended dishes: Doughnut
I’ve noticed over the past few months that the coffee/espresso drinks are abnormally bitter/undrinkable. I first thought it was a bad batch but it’s been months. I’ve had to throw out a few cold brews here and i have been going elsewhere. I love this dunkin and the service is great, but I really wanted to bring attention to it in case someone hasn’t noticed yet.
Atmosphere: 5
Food: 1
Service: 5
This is the most insanely efficient drive through I’ve ever been to. I go here about twice a week before work and it’s like watching a choreographed performance, I’ve never seen anything like it. 10/10
Atmosphere: 5
Food: 5
Service: 5
This is the most insanely efficient drive through I’ve ever been to. I go here about twice a week before work and it’s like watching a choreographed performance, I’ve never seen anything like it. 10/10
Atmosphere: 5
Food: 5
Service: 5
Clea & welcoming
Atmosphere: 5
Food: 5
Service: 5
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