Old man that has an accent was extremely rude to me. Terrible service, I wasn’t dressed nicely so he treated me as if I was trash. Everyone else was nice.
Kimberly Morgan
i get the most simple sandwich, marinara sauce and shredded cheese. there was so little marinara sauce and the sauce that was put in my sandwich was so watery i’m not even sure i can consider it a sauce. not the employees fault but worst subway experience.
Atmosphere: 1
Food: 1
Service: 2
QuiL B
Cashier charged me $41.00 as a tip then my steak and cheese sandwich was cold won’t be back
Food: 1
Service: 1
Michael Banducci
I have been here multiple times I live down the steeet it’s take 35 min being 3rd in line maybe longer to get a sandwich one person working is over loaded mobile orders being made in between customers, I am president of Coventry lake and all the talk is horrible on this place, would love to talk to the owner on his take of the location, cause if you can only have one employee at a time here at busy times maybe close the doors on this location
Atmosphere: 1
Food: 1
Service: 1
zeke violette
Bad service, bad food, don't take coupons will not return
Atmosphere: 1
Food: 1
Service: 1
Ken Strout
It says that they open for 9am. It’s 9:20 and not a person in sight. Very bad customer service and experience.
Service: 1
lauren saunders
Honestly the best subway experience I’ve ever had. Leo made us feel super welcome and we had a nice conversation while he was making out sandwiches. I always appreciate when employees actually seem interested connect with you. As someone new to coventry I will definitely be coming back. This was not what i typically expected from subway but I was really happy with my experience today.
Atmosphere: 5
Food: 5
Service: 5
jan schroeder
It's great
Atmosphere: 5
Food: 5
Service: 5
Madison Graham
My boyfriend placed a pick up order and they didn’t have what he ordered. Instead of cancelling the order they waited for him to come in after 30 minutes and refused him a refund. They tried to give him a cheaper sandwich and wouldn’t compensate him for the additional charge of the higher price sandwich he originally paid for.
Atmosphere: 1
Food: 1
Service: 1
Patrick Carey
Whoever was working jun/5 at 3:30pm charged me for veggie patties then told me there wasn't any then refused me a refund... Like what? Dude just illegally scammed me. Really refusing refunds now for stuff you don't have? Wackest person I have ever met
Every time I come here I get a different answer on when they close and it's never what's written on the door. Update your hours.
Brittany Hughes
I am literally dying of ulcerative colitis, and today my body just randomly decided the ONLY food it would tolerate was a footlong tuna sub on Italian bread with provolone cheese, spinach, cucumbers, onions, and the sweet teriyaki dressing. and God bless the subway man who made it for me. I am eating it right now and as someone who is so sick they're actively looking for reasons to stay alive, this blessed sandwich is the best thing to ever happen to me.
Atmosphere: 5
Food: 5
Service: 5
C L
So many mistakes in our orders, over and over again, for both me and my husband. One time there was hot sauce on both our orders when neither of us ordered any, rendering the entire meal inedible. Another time there were basically no veggies or protein on my order. I paid $10 for sugary bread. And of course there have been peppers on a sandwich where none was ordered. The workers are untrained and inattentive, and this happens so often that we can’t justify wasting any more money here.
Atmosphere: 1
Food: 2
Service: 1
Jack LaRosa
I usually have a good experience here but did not get any of the extras I paid for, and my cookies were burnt as hard as a rock. I emailed the owner about this right away and was told I’d be compensated. Over two weeks later, I have received zero further communication and have been ignored when I asked for a refund since I want this to be over. At this point my only choice is a chargeback. I’d recommend somewhere else. The workers are always polite but the management is lacking
Justin Firth
It's awful. It's the worst subway I've ever been to. The lone person working here was inctedibly rude and overcharged me for everything. This place is awful and absolutely should be avoided at all costs.
Old man that has an accent was extremely rude to me. Terrible service, I wasn’t dressed nicely so he treated me as if I was trash. Everyone else was nice.
i get the most simple sandwich, marinara sauce and shredded cheese. there was so little marinara sauce and the sauce that was put in my sandwich was so watery i’m not even sure i can consider it a sauce. not the employees fault but worst subway experience.
Atmosphere: 1
Food: 1
Service: 2
Cashier charged me $41.00 as a tip then my steak and cheese sandwich was cold won’t be back
Food: 1
Service: 1
I have been here multiple times I live down the steeet it’s take 35 min being 3rd in line maybe longer to get a sandwich one person working is over loaded mobile orders being made in between customers, I am president of Coventry lake and all the talk is horrible on this place, would love to talk to the owner on his take of the location, cause if you can only have one employee at a time here at busy times maybe close the doors on this location
Atmosphere: 1
Food: 1
Service: 1
Bad service, bad food, don't take coupons will not return
Atmosphere: 1
Food: 1
Service: 1
It says that they open for 9am. It’s 9:20 and not a person in sight. Very bad customer service and experience.
Service: 1
Honestly the best subway experience I’ve ever had. Leo made us feel super welcome and we had a nice conversation while he was making out sandwiches. I always appreciate when employees actually seem interested connect with you. As someone new to coventry I will definitely be coming back. This was not what i typically expected from subway but I was really happy with my experience today.
Atmosphere: 5
Food: 5
Service: 5
It's great
Atmosphere: 5
Food: 5
Service: 5
My boyfriend placed a pick up order and they didn’t have what he ordered. Instead of cancelling the order they waited for him to come in after 30 minutes and refused him a refund. They tried to give him a cheaper sandwich and wouldn’t compensate him for the additional charge of the higher price sandwich he originally paid for.
Atmosphere: 1
Food: 1
Service: 1
Whoever was working jun/5 at 3:30pm charged me for veggie patties then told me there wasn't any then refused me a refund... Like what? Dude just illegally scammed me. Really refusing refunds now for stuff you don't have? Wackest person I have ever met
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Every time I come here I get a different answer on when they close and it's never what's written on the door. Update your hours.
I am literally dying of ulcerative colitis, and today my body just randomly decided the ONLY food it would tolerate was a footlong tuna sub on Italian bread with provolone cheese, spinach, cucumbers, onions, and the sweet teriyaki dressing. and God bless the subway man who made it for me. I am eating it right now and as someone who is so sick they're actively looking for reasons to stay alive, this blessed sandwich is the best thing to ever happen to me.
Atmosphere: 5
Food: 5
Service: 5
So many mistakes in our orders, over and over again, for both me and my husband.
One time there was hot sauce on both our orders when neither of us ordered any, rendering the entire meal inedible.
Another time there were basically no veggies or protein on my order. I paid $10 for sugary bread.
And of course there have been peppers on a sandwich where none was ordered.
The workers are untrained and inattentive, and this happens so often that we can’t justify wasting any more money here.
Atmosphere: 1
Food: 2
Service: 1
I usually have a good experience here but did not get any of the extras I paid for, and my cookies were burnt as hard as a rock. I emailed the owner about this right away and was told I’d be compensated. Over two weeks later, I have received zero further communication and have been ignored when I asked for a refund since I want this to be over. At this point my only choice is a chargeback. I’d recommend somewhere else. The workers are always polite but the management is lacking
It's awful. It's the worst subway I've ever been to. The lone person working here was inctedibly rude and overcharged me for everything. This place is awful and absolutely should be avoided at all costs.
Atmosphere: 1
Food: 2
Service: 1
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