Burger King
$ • Fast Food, Burgers
Hours:
136 Berlin Rd, Cromwell
(860) 632-2508
About Burger King
Customers' Favorites
Burger King Reviews
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Went to Burger King today in Cromwell. I ordered the $5. Value meal. The woman told me my order total was $12 and change. I told her I only want the $5 value meal. She was not responding to what I was trying to tell her. Her assistant then told me not to worry and he’ll take my order. When I ordered the $5 value meal thru him he told me my total was $10 plus change. Employees seem totally clueless! I told him please give me my money back and I left, second bad experience at...read full review
Gloria the manager got our order wrong then refused to fix it. I had to throw away my daughter's burger and pay for the replacement and made sure it was correct before walking away from the counter.
Ratings
Menu
Hours
| Monday | 6AM - 12AM |
| Tuesday | 6AM - 12AM |
| Wednesday | 6AM - 12AM |
| Thursday | 6AM - 12AM |
| Friday | 6AM - 12AM |
| Saturday | 6AM - 12AM |
| Sunday | 6AM - 12AM |
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Burger King offers great food and perfectly made coffees, but the service can still be slow and unresponsive at times. Customers often recommend using the drive-thru instead of dining in, as it tends to be more efficient. Recent reviews highlight friendly staff, with Gustavo and Q receiving praise for their helpfulness, patience, and positive attitude. The morning crew is noted to be fast, efficient, and upbeat, even during busy times, ensuring fresh and hot food is served quickly. The inside of the restaurant is reported to be very clean, and staff members are friendly and attentive, making for a pleasant experience. However, some issues with service persist, such as not always listening carefully to orders and being stingy with extra sauce. The restaurant's exterior maintenance remains a concern, with suggestions to hire a lawn and yard company for better upkeep. Overall, customers appreciate the improvements in staff friendliness and food quality but still note areas for better service and exterior care.