KFC
$ • Chicken, Chicken Wings, Fast Food
Hours:
32 Shunpike Rd, Cromwell
(860) 632-9888
About KFC
Customers' Favorites
3 Tenders Flavored Meal
Fried Chicken
Gravy
KFC Reviews
Ratings
Hours
| Monday | 11AM - 9:30PM |
| Tuesday | 11AM - 9:30PM |
| Wednesday | 11AM - 9:30PM |
| Thursday | 11AM - 9:30PM |
| Friday | 11AM - 9:30PM |
| Saturday | 11AM - 9:30PM |
| Sunday | 11AM - 9:30PM |
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KFC is an exceptional restaurant in the state of CT, offering delectable fried chicken that rivals Kernel Sanders' own recipe. The flavors are exceptional, and the chicken is cooked to perfection, not too burnt, undercooked, or salty. The food quality is consistently great, though the staffing and order fulfillment process could use improvement.
Customer experiences vary, particularly with the drive-through service. While there is a great staff member who makes the drive-thru fun and accurate, there have been concerns about one employee who consistently gets orders wrong, which has frustrated customers. The restaurant is known for being clean, well-kept, and offering fresh and delicious food. The staff, including the manager Iris, is friendly and helpful, making KFC a welcoming choice for families.
However, there have been issues with the drive-through register not working and a lack of communication about it. Customers had to go inside to order, which caused some inconvenience. Despite these challenges, KFC remains a popular choice, especially for families, with a kid-friendly dining area and adequate parking with wheelchair accessibility.