McDonald's
30 Shunpike Rd, Cromwell
(860) 635-5572
Recent Reviews
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They just can't get my door dash orders correct. READ THE DAMN PAPER WHEN BAGGING. NOT THAT HARD! And my fries always taste cold and old.
Atmosphere: 1
Food: 3
Service: 1
They peed in my food
Insulin is great for peeing
Atmosphere: 1
Food: 1
Service: 1
There has not been a single time I’ve utilized the drive through and not been asked to park and wait for my food, which usually consists of one happy meal as it’s my daughter’s post-chemo meal of choice. going inside usually the wait for food is up to 20 minutes as well. I just do not have the same experience at any other McDonalds. I’m here now and currently pulled over along with 3 other cars. There is no line at the drive through and inside is empty. The staff is friendly so I feel bad leaving a poor review but when it is every.single.time you need to start rethinking how you are operating this place. the longest we have parked and waited at the drive through was 20 minutes as well on more than one occasion.
Atmosphere: 1
Food: 4
Service: 1
Food has become overpriced, including the donuts.
Atmosphere: 3
Food: 2
Service: 3
The app took our order, paid for it. We went to the drive through line. Someone asked if we were using our app but then never returned. We went to the window and no one answered. We paid for our order and it was not fulfilled.
Service: 1
Ice cold old food
Atmosphere: 1
Food: 1
Service: 1
Manager is very rude not only to customers but to employees too…
Atmosphere: 2
Food: 3
Service: 1
I do not eat a lot of fast food but the $5. and $6. dollar biggie bags are a great value.
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: Cheeseburger, Chicken Mcnuggets, Mcdouble, French Fries
I would like to understand the reasoning behind your hiring practices. Specifically, why do you choose to employ individuals who primarily speak Spanish and do not have proficiency in English? This approach seems particularly concerning given that the majority of your customers communicate primarily in English. It raises questions about how effectively your team can meet the needs of these customers and provide them with the best possible service. Could you clarify your strategy regarding language capabilities in your hiring process?
Atmosphere: 1
Food: 2
Service: 1
food was good and tasty . young man at the window was very nice and respectful !
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This McDonald’s always has good service. Food is super hot and fresh, employees always have smile on their face whenever I go to the McDonald’s. This store is always clean.
Atmosphere: 5
Food: 5
Service: 5
I come shit day very good service
Atmosphere: 5
Food: 5
Service: 5
Great customer service
Atmosphere: 5
Food: 5
Service: 5
Drive thru worker shut the window in my face. They didn’t have my mobile order (which is fine, WiFi issues and such happens) but instead of telling me that or asking what it was, or telling me to go around/inside they just shut the window in my face and ignored me.
Atmosphere: 1
Service: 1
Every single time I come to this location they always treat the second drive threw with out priority. EVERY TIME they take for or 5 people and tell me to hold as the people who arrive after me pass me and get there order taken every time. Then after waiting today and letting 4 cars a head of me they even got my order wrong and they had me pull up and wait. Like I even waited and they couldn't get my order right. Come on guys I've seen to great managers and service is still horrible
Atmosphere: 1
Food: 1
Service: 1
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