Worst service ever...they dont have a clue....go to any other mcdonalds for a better experience
Atmosphere: 1
Food: 1
Service: 1
DayanaraSocrates
I can't rate this establishment because I don't eat anything from here. I was just driving by.
Natasha Cintron
I went to this Mcdonalds yesterday morning a quick stop before heading to work. I ordered a Steak egg and cheese bagel and a hashbrown there wasn't a line so I didn't think they could mess up my order. When I got on the highway and opened up the bag it was pies, no sandwich or hashbrown which were the only things I ordered. I called the restaurant to make them aware of their mistake, they asked if I could go back so they could fix it OfCourse I was unable to since I work 35 minutes from this McDonalds. I was back in the area in the evening so I stopped by to speak to a manager to see if I could get a refund or even credit as this the second time, I have had an issue at this location. Another employee came up and was translating for the manager. She was communicating to her employee in Spanish as if I did not understand what she was saying and wasn't communicating with me till I addressed her directly.
How can you ask a customer if they have a receipt when your staff at the window aren't giving them or even offering it to the customers. I had my phone with a picture of what they gave me, call log of when I called and bank statement. I was trying to show her my bank statement with their address, time stamped of when I purchased and how much I spent, and she just kept going back and forth with me about how I should have brought back the pies, and how I need to call next time (which I called in as soon as I seen THEIR MISTAKE). I normally don't ever ask for refunds or even take the time to complain, but her demeanor was unprofessional and the back and forth was uncalled for when it was not my mistake. Check your customers orders before just handing out any orders in the drive thru and you wouldn't have unhappy customers returning. I will never come back to this location. You have rude unprofessional people working here!
Atmosphere: 1
Food: 1
Service: 1
Brian Stafford
McDonald's allowed someone to sit and eat jn the restaurant with no shirt Not acceptable
The sign clearly stated shirts and shoes required
Atmosphere: 3
Food: 3
Service: 3
Astrid
The service at this McDonald’s is consistently disappointing. No one greets you when you walk in or pull up to the drive-thru, and the staff always seem uninterested or in a bad mood. It’s not just a one-time issue every visit, no matter the day or time, is the same. Basic customer service is clearly not a priority here.
Atmosphere: 1
Service: 1
William Shepard
Went here at 12:30pm. Both the chicken tenders and fries were luke warm. Not very appetizing.
Atmosphere: 3
Food: 2
Service: 5
Ray Downing
It Macdonalds
Michael Cavanaugh
Long wait
Atmosphere: 4
Food: 3
Service: 4
Island Girl
While I expected a bit of a wait during a busy time, what stood out was the difference in how customers were treated. The young lady at the counter apologized to the customer ahead of me for the wait and again offered a polite greeting to an Uber Eats driver who came in shortly after — she was helped almost immediately.
However, when it was my turn, I was treated rudely and with noticeable indifference. There was no greeting, no apology, and her demeanor toward me was noticeably disrespectful. It felt like I was being treated unfairly, and possibly even discriminated against. This inconsistency in customer service is not what I expect from a brand like McDonald's.
Atmosphere: 5
Food: 2
Service: 1
Pat Ward
Wanna wait a extra 20 minutes while going through the drive through? Come here! This is not the first time being told to wait in a parking spot for 2 things for 20 minutes.
Bad English and called my number wrong then did not mix my mcflurry
Brianna Everlast
Was rude af, ran out of sodas at 8:30 PM on April 17th. Worst enough, gave me a beverage for FREE that was too sugary and tasted like dirty sink water mixed with sugar, TOOOOOO MUCH SUGAR. And forgot my sides that was asked in the drive thru. I am pregnant and disappointed every time with this location. Will not be ordering back on my midnight snack. They do not care about their jobs. 😒
Atmosphere: 1
Food: 1
Service: 1
K D
Says they are open 24hours Fri Sat and they are closed right now at 130am
Worst service ever...they dont have a clue....go to any other mcdonalds for a better experience
Atmosphere: 1
Food: 1
Service: 1
I can't rate this establishment because I don't eat anything from here. I was just driving by.
I went to this Mcdonalds yesterday morning a quick stop before heading to work. I ordered a Steak egg and cheese bagel and a hashbrown there wasn't a line so I didn't think they could mess up my order. When I got on the highway and opened up the bag it was pies, no sandwich or hashbrown which were the only things I ordered. I called the restaurant to make them aware of their mistake, they asked if I could go back so they could fix it OfCourse I was unable to since I work 35 minutes from this McDonalds. I was back in the area in the evening so I stopped by to speak to a manager to see if I could get a refund or even credit as this the second time, I have had an issue at this location. Another employee came up and was translating for the manager. She was communicating to her employee in Spanish as if I did not understand what she was saying and wasn't communicating with me till I addressed her directly.
How can you ask a customer if they have a receipt when your staff at the window aren't giving them or even offering it to the customers. I had my phone with a picture of what they gave me, call log of when I called and bank statement. I was trying to show her my bank statement with their address, time stamped of when I purchased and how much I spent, and she just kept going back and forth with me about how I should have brought back the pies, and how I need to call next time (which I called in as soon as I seen THEIR MISTAKE). I normally don't ever ask for refunds or even take the time to complain, but her demeanor was unprofessional and the back and forth was uncalled for when it was not my mistake. Check your customers orders before just handing out any orders in the drive thru and you wouldn't have unhappy customers returning. I will never come back to this location. You have rude unprofessional people working here!
Atmosphere: 1
Food: 1
Service: 1
McDonald's allowed someone to sit and eat jn the restaurant with no shirt
Not acceptable
The sign clearly stated shirts and shoes required
Atmosphere: 3
Food: 3
Service: 3
The service at this McDonald’s is consistently disappointing. No one greets you when you walk in or pull up to the drive-thru, and the staff always seem uninterested or in a bad mood. It’s not just a one-time issue every visit, no matter the day or time, is the same. Basic customer service is clearly not a priority here.
Atmosphere: 1
Service: 1
Went here at 12:30pm. Both the chicken tenders and fries were luke warm. Not very appetizing.
Atmosphere: 3
Food: 2
Service: 5
It Macdonalds
Long wait
Atmosphere: 4
Food: 3
Service: 4
While I expected a bit of a wait during a busy time, what stood out was the difference in how customers were treated. The young lady at the counter apologized to the customer ahead of me for the wait and again offered a polite greeting to an Uber Eats driver who came in shortly after — she was helped almost immediately.
However, when it was my turn, I was treated rudely and with noticeable indifference. There was no greeting, no apology, and her demeanor toward me was noticeably disrespectful. It felt like I was being treated unfairly, and possibly even discriminated against. This inconsistency in customer service is not what I expect from a brand like McDonald's.
Atmosphere: 5
Food: 2
Service: 1
Wanna wait a extra 20 minutes while going through the drive through? Come here! This is not the first time being told to wait in a parking spot for 2 things for 20 minutes.
Food: 4
Service: 1
Restaurantji Recommends
Definitely not 24 hours.
Bad English and called my number wrong then did not mix my mcflurry
Was rude af, ran out of sodas at 8:30 PM on April 17th. Worst enough, gave me a beverage for FREE that was too sugary and tasted like dirty sink water mixed with sugar, TOOOOOO MUCH SUGAR. And forgot my sides that was asked in the drive thru. I am pregnant and disappointed every time with this location. Will not be ordering back on my midnight snack. They do not care about their jobs. 😒
Atmosphere: 1
Food: 1
Service: 1
Says they are open 24hours Fri Sat and they are closed right now at 130am
Terrible service
Atmosphere: 1
Food: 1
Service: 1
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