Taco Bell

19 Shunpike Rd, Cromwell
(860) 632-9868

Recent Reviews

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Jason Muchnick

REALLY nice gesture, it was a snowy day, and they were having a little trouble with ingredients... not only did they substitute things for me, they also just flat out refunded my money! So I got a free few burritos on the house for the trouble.

Thank you to the staff on 12/27/25

Atmosphere: 5

Food: 5

Service: 5

Tony F

Don't even consider going here if you have somewhere to be afterwards. I waited 21 min in the drive-thru at 12:30PM on a Monday with only 2 cars in front of me. The gentleman was friendly and apologized but ownership needs to figure that out.

Atmosphere: 3

Food: 4

Service: 2

Marianna Prokopa

The crew working night shift on 12/12/25 were awesome. Made the food with care instead of sloppily slapping it together like usual at other locations. Best taco bell meal I've had in years!

Food: 5

Service: 5

Michael Lamb

Waited 20 minutes at the window to make 3 tacos and then come to find out, they made everything wrong. They were too busy on their phone rather than serving customers.

(12/12/25) This place still can't get an order right.

Blaine Bennett

Went for dinner for 3 people for 3 steak crunch wraps and that did the trick! Also went for breakfast steak crunch wrap in the morning the other day! Staff always fast and efficient.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Crunchwrap Supreme

Victoria Baro

Becoming very expensive. $8 for ONE burrito is ridiculous. It's best to just make these yourself and stop going to these fast food chains.

Food: 5

Service: 2

Recommended dishes: Mtn Dew Baja Blast Freeze

Johnny Gonzalez

Garbage i don't know what crew they had on today or lack there of waiting 25 min in the drive thru for 1 item is wild.

Atmosphere: 1

Food: 1

Service: 1

mara

Literally took 40 minutes to wait for one thing 😒

Atmosphere: 2

Food: 3

Service: 2

SikSkull

Holy crap terrible service been waiting for over 20 minutes for literally 1 thing in a pickup order

Atmosphere: 5

Food: 5

Service: 1

Zeus Phantom

Did not feel welcomed. Waited 20 minutes for my food. While workers just joked around in the back. Racial remarks about a individual only knowing Spanish really took the hunger out of me.

Atmosphere: 1

Food: 2

Service: 2

April Berube

I hate this location! They are so disorganized and clearly don’t care. The employees are rude, off putting, and clearly don’t want to be there. This last time I had employees check in my mobile order and instead of telling their fellow employees what was going on, they left for the night and kept me waiting for 15 minutes after they ignored me for almost 5 minutes. Garbage location with useless staff!

Atmosphere: 1

Food: 1

Service: 1

Lin B

The food is ok for fast food. The day l stopped by, you could only order from the kiosk eliminating your interaction with the employees so as customer service is concerned it sucks! No Hello, smiles...nothing!
The condiments station needed refilling and l had to ask for items to eat my food. I can go on but what's the point!

Atmosphere: 2

Food: 2

Service: 2

Recommended dishes: Cantina Chicken Bowl, Cinnamon Twists, Nachos Bellgrande, Chicken Quesadilla

Maritza Ortega

By far the most clean taco bells I've been to. The staff was friendly. The service was fast and they delivered our order to the fullest.

Atmosphere: 5

Food: 5

Service: 5

Paradox Industries

Hands down slowest drive thru in the state 3rd car in line and when I finally got my food not a single sole inside the building like what on earth takes so long it’s fast food

Atmosphere: 2

Food: 4

Service: 2

Recommended dishes: Quesadilla

Zxurian

It's taco bell

Atmosphere: 3

Food: 3

Service: 3

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