I would stay away from this location. I love chipotle but this location is dank and dark and even when it’s absolutely slow the staff don’t want to help. I ordered a cheese quesadilla and the two guys were chatting and didn’t want to be interrupted and they made it without cheese. To top it all off the chips were stale and overly salty.
Atmosphere: 2
Food: 2
Service: 1
Mauro Cordero
This is the second time I’ve come to this location and they tell me they’re out of steak multiple hours before closing??? There was like 5 small pieces of steak left in the container, the worker put it on my burrito and when I asked for more his coworker piped in claiming it was a full portion, even tho I had originally came in for two scoops worker said they weren’t gonna make more even tho they still had 5 hours till they closed. Still had to pay $15 for a burrito with practically no steak😐
Atmosphere: 1
Food: 1
Service: 1
Bill P
Asked for beans on the quesadilla. Told only proteins allowed, no beans allowed . Customer service attitude kind of sucks at this location. Person making the item rushed it no TLC.
Atmosphere: 1
Service: 1
Jason Huyhn
Food was great line moved pretty fast and I have been trying out new lunch spots for my break from work and this is at the top of my list.
Atmosphere: 2
Food: 3
Service: 4
Ariana Dattilo
The 6:50 pm staff on October 19 was the best, they loaded up our bowls like no other. 10/10 experience
Atmosphere: 5
Food: 5
Service: 5
Dylan S
I’m the biggest chipotle FEIN but this was the most disappointing chipotle experience that I’ve ever had. The chips had no lime and were dark brown (either burnt or whole wheat we couldn’t tell). They were out of corn and instead of refilling it just gave me a few kernels. Very small portions and not the cleanest area. Very disappointed and won’t be coming back.
Atmosphere: 2
Food: 2
Service: 3
TK Walton
Stopped in early evening on Monday (10/6) for a takeaway meal after picking up groceries next door at Trader Joe’s. I hadn’t eaten all day. I got a chicken bowl. Spent most of Tuesday with a mild case of food poisoning. What the hell has happened to Chipotle. It used to be high on the list in terms of quality, service integrity, cleanliness, and hygiene. Now it’s a hit or miss. Sad to see it going downhill.
Update: Received a message from management requesting I message them directly. Email address was invalid.
Atmosphere: 3
Service: 4
Kipp Dupire
Standard Chipotle, had the Carne Asada. Kind one of those places that is pretty consistent.
Atmosphere: 4
Food: 4
Service: 4
Cory J
Closed shop for the BOGO college promotion. You suck.
Service: 1
Nica Mateo
Sadly, I have read too many negative reviews to even try this location. I'm usually willing to try a place despite negative reviews however there are way too many, from the very small portions, the messy and dirty restaurant, to the attitude of the staff. It sucks since we are new to CT and this location is ideal.
Hardly the disaster described in so many of these reviews. At least at lunchtime on a Saturday, everything seems under control. Food, plentiful and tasty. Employees reasonably competent and pleasant.
Atmosphere: 4
Food: 4
Service: 4
Elliot Friesen
They told us we couldn’t order even though there was no other customers and like 5 staff there. Absolutely insane
Service: 1
Liam Nyland
This place sucks genuienly awful the guy who made my bowl was a kind nonchalant light skin though. Only positive. The quality of ingredients suck and it was dirty.
Ella Kucuk
There was not a single table we could've sat at due to the mess. It was genuinely disgusting in there. The ice machine didnt work and they wouldnt comply with a free bottle of water when my meal came with a drink. They are always goofing around in there and I have seen staff vaping in the restaurant on duty in the past. This place needs serious help.
Dan B.
No chips No Ice No carbonation No tea No lemonade Debris everywhere not one clean place to sit Chicken Cold Trash overflowing Staff relatively pleasant but barely competent enough to keep lights on. Just your standard Chipotle experience these days. These stores are are grossly undermanaged some more than others but all varying degrees of bad. Please Chipotle more oversight more competent management. Your brand is eroding.
I would stay away from this location. I love chipotle but this location is dank and dark and even when it’s absolutely slow the staff don’t want to help. I ordered a cheese quesadilla and the two guys were chatting and didn’t want to be interrupted and they made it without cheese. To top it all off the chips were stale and overly salty.
Atmosphere: 2
Food: 2
Service: 1
This is the second time I’ve come to this location and they tell me they’re out of steak multiple hours before closing??? There was like 5 small pieces of steak left in the container, the worker put it on my burrito and when I asked for more his coworker piped in claiming it was a full portion, even tho I had originally came in for two scoops worker said they weren’t gonna make more even tho they still had 5 hours till they closed. Still had to pay $15 for a burrito with practically no steak😐
Atmosphere: 1
Food: 1
Service: 1
Asked for beans on the quesadilla. Told only proteins allowed, no beans allowed . Customer service attitude kind of sucks at this location. Person making the item rushed it no TLC.
Atmosphere: 1
Service: 1
Food was great line moved pretty fast and I have been trying out new lunch spots for my break from work and this is at the top of my list.
Atmosphere: 2
Food: 3
Service: 4
The 6:50 pm staff on October 19 was the best, they loaded up our bowls like no other. 10/10 experience
Atmosphere: 5
Food: 5
Service: 5
I’m the biggest chipotle FEIN but this was the most disappointing chipotle experience that I’ve ever had. The chips had no lime and were dark brown (either burnt or whole wheat we couldn’t tell). They were out of corn and instead of refilling it just gave me a few kernels. Very small portions and not the cleanest area. Very disappointed and won’t be coming back.
Atmosphere: 2
Food: 2
Service: 3
Stopped in early evening on Monday (10/6) for a takeaway meal after picking up groceries next door at Trader Joe’s. I hadn’t eaten all day. I got a chicken bowl. Spent most of Tuesday with a mild case of food poisoning. What the hell has happened to Chipotle. It used to be high on the list in terms of quality, service integrity, cleanliness, and hygiene. Now it’s a hit or miss. Sad to see it going downhill.
Update: Received a message from management requesting I message them directly. Email address was invalid.
Atmosphere: 3
Service: 4
Standard Chipotle, had the Carne Asada. Kind one of those places that is pretty consistent.
Atmosphere: 4
Food: 4
Service: 4
Closed shop for the BOGO college promotion. You suck.
Service: 1
Sadly, I have read too many negative reviews to even try this location. I'm usually willing to try a place despite negative reviews however there are way too many, from the very small portions, the messy and dirty restaurant, to the attitude of the staff. It sucks since we are new to CT and this location is ideal.
Restaurantji Recommends
Hardly the disaster described in so many of these reviews. At least at lunchtime on a Saturday, everything seems under control. Food, plentiful and tasty. Employees reasonably competent and pleasant.
Atmosphere: 4
Food: 4
Service: 4
They told us we couldn’t order even though there was no other customers and like 5 staff there. Absolutely insane
Service: 1
This place sucks genuienly awful the guy who made my bowl was a kind nonchalant light skin though. Only positive. The quality of ingredients suck and it was dirty.
There was not a single table we could've sat at due to the mess. It was genuinely disgusting in there. The ice machine didnt work and they wouldnt comply with a free bottle of water when my meal came with a drink. They are always goofing around in there and I have seen staff vaping in the restaurant on duty in the past. This place needs serious help.
No chips
No Ice
No carbonation
No tea
No lemonade
Debris everywhere not one clean place to sit
Chicken Cold
Trash overflowing
Staff relatively pleasant but barely competent enough to keep lights on.
Just your standard Chipotle experience these days. These stores are are grossly undermanaged some more than others but all varying degrees of bad. Please Chipotle more oversight more competent management. Your brand is eroding.
Atmosphere: 1
Food: 2
Service: 3
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