Don’t use the drive thru. You will be waiting for at least 20mins just for a coffee even if you’re the only car
Service: 1
Aziz Khikmatov
Night shift guy doesn’t care for customers
Casi Smith
I went to this dunkin around 7-8pm on Friday and there was one young guy working by himself as his coworker was leaving right when I got there. This guy needs credit for what he was doing. He was absolutely amazing, switching between the counter and the drive through line. He was working as quickly and efficiently as a single person can and he was nothing but polite and respectful the entire time! My espresso drink came out literally perfect despite how busy this one worker was. Seriously, props to this guy. Manager, give him a raise and a promotion if he wants one. I have worked in food service for a long time and a guy like this guy deserves his own franchise.
Atmosphere: 5
Food: 5
Service: 5
Dieter Unrath
This location must be very understaffed. Stuck in the drive through for 10 minutes with almost no movement and am forced to wait because I did a mobile order. Go elsewhere if you’re in a hurry.
Service: 1
Tais Nunez
This Dunkin is not the same as it once was, not sure what happened. At about 12:30p on 10/9/25 I went though the drive thru… waited like 4 minutes for someone to acknowledge me, I was the only car in the drive thru… Perhaps there were customers inside, totally understand but a “I’ll be right with you” would have been nice instead of leaving people wondering if you’re even open. The girl taking my order sounded like she hated her life and was kind of rude, terrible customer service but I order my usual coffee anyways and then im told they don’t have cold foam? So I get the coffee without it, whatever. I didn’t try my coffee until I was already on the highway, it literally tasted like chemicals, it was undrinkable so money down the drain which is upsetting bc I was really looking forward to a cup of coffee and I’m paying for it!! And I’d like my moneys worth even if it’s a few dollars. I will never understand how people can deliver this kind of service… no one is forcing you to work at Dunkin. You chose the job. You find something else if you’re unhappy otherwise be happy about making coffees and do so correctly! Dunkin was my very first job as a teenager and I know how coffees are made so I can’t wrap my head around the inconsistency in coffees. I order it the same way every time yet it taste different every time.
Atmosphere: 1
Food: 1
Service: 1
Jennifer Knapp
I went to Dunkin last night around 940pm and was the only customer in there and after waiting about 3/4 mins he walks by I assume he was making a pickup order but he completely ignored more and kept doing whatever he was doing a ding came in for another pickup order so he grabs it to make all while ignoring me another few minutes go by and as he walks by me to grab a bagel I ask “excuse me can I get my coffee real quick before I’m late to work” and he puts his finger up (telling me to wait a minute) and continues doing whatever he’s doing I’m sorry but that was extremely rude and no customer service he couldn’t even respond to me and continued doing whatever he’s he was doing after a few more minutes I ended up leaving without being helped and without even getting my coffee pickup orders should not always be priority and he could of very nicely answered or responded instead of ignoring me for 10mins ……… As a huge Dunkin lover it makes me want to change to a different coffee shop as this is not the first time something like this has happened Very unhappy
Atmosphere: 1
Food: 1
Service: 1
Daniel Hanna
Superior customer service, along with supreme foods and drinks!
Atmosphere: 5
Food: 5
Service: 5
Anthony Jennings-Stamps
Very rushy
Atmosphere: 3
Food: 3
Service: 1
valdrin elmazi
Dear Management Team,
I am writing to bring to your attention a recent unpleasant experience I had at your establishment.
As a long-standing customer, my wife and I have always enjoyed our visits to your establishment. However, during our recent visit approximately 20 minutes ago, we encountered an employee whose behavior was not in line with the high standards of customer service we have come to expect.
Regrettably, the staff member in question displayed a level of rudeness and arrogance that was both surprising and unwarranted. When I politely addressed her concerning her tone, she became defensive and unapologetic. Furthermore, her negligence led to my order being inaccurately taken, which I believe was a direct result of her inattentiveness while wearing earbuds.
It is disappointing to receive such treatment, especially considering the loyalty we have shown as regular patrons of your establishment. I believe that every customer, regardless of the circumstances, should be treated with respect and courtesy.
I kindly request that you address this matter with the staff member involved, as her behavior reflects poorly on your establishment and undermines the positive experiences we have previously enjoyed.
I trust that you will take the necessary steps to ensure that incidents like this do not occur in the future, and I look forward to hearing from you regarding the resolution of this issue.
Great coffee and great service. This is one of my favorite dunkin locations due to their amazing customer service. If they mess up my drink they never fail to remake it just how I like it! 10/10 would recommend??☕️
Nothing personal really, except for the fact they've never sold expensive donuts before with the smallest selection ever! I do like their cold drinks as long as you don't mind the high price.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Dunkin' Coconut Refreshers
bill smith
To me their all the same, overcharging for stale doughnuts that sat all day. Prices are just ridiculous.
Don’t use the drive thru. You will be waiting for at least 20mins just for a coffee even if you’re the only car
Service: 1
Night shift guy doesn’t care for customers
I went to this dunkin around 7-8pm on Friday and there was one young guy working by himself as his coworker was leaving right when I got there. This guy needs credit for what he was doing. He was absolutely amazing, switching between the counter and the drive through line. He was working as quickly and efficiently as a single person can and he was nothing but polite and respectful the entire time! My espresso drink came out literally perfect despite how busy this one worker was. Seriously, props to this guy. Manager, give him a raise and a promotion if he wants one. I have worked in food service for a long time and a guy like this guy deserves his own franchise.
Atmosphere: 5
Food: 5
Service: 5
This location must be very understaffed. Stuck in the drive through for 10 minutes with almost no movement and am forced to wait because I did a mobile order. Go elsewhere if you’re in a hurry.
Service: 1
This Dunkin is not the same as it once was, not sure what happened. At about 12:30p on 10/9/25 I went though the drive thru… waited like 4 minutes for someone to acknowledge me, I was the only car in the drive thru… Perhaps there were customers inside, totally understand but a “I’ll be right with you” would have been nice instead of leaving people wondering if you’re even open. The girl taking my order sounded like she hated her life and was kind of rude, terrible customer service but I order my usual coffee anyways and then im told they don’t have cold foam? So I get the coffee without it, whatever. I didn’t try my coffee until I was already on the highway, it literally tasted like chemicals, it was undrinkable so money down the drain which is upsetting bc I was really looking forward to a cup of coffee and I’m paying for it!! And I’d like my moneys worth even if it’s a few dollars. I will never understand how people can deliver this kind of service… no one is forcing you to work at Dunkin. You chose the job. You find something else if you’re unhappy otherwise be happy about making coffees and do so correctly! Dunkin was my very first job as a teenager and I know how coffees are made so I can’t wrap my head around the inconsistency in coffees. I order it the same way every time yet it taste different every time.
Atmosphere: 1
Food: 1
Service: 1
I went to Dunkin last night around 940pm and was the only customer in there and after waiting about 3/4 mins he walks by I assume he was making a pickup order but he completely ignored more and kept doing whatever he was doing a ding came in for another pickup order so he grabs it to make all while ignoring me another few minutes go by and as he walks by me to grab a bagel I ask “excuse me can I get my coffee real quick before I’m late to work” and he puts his finger up (telling me to wait a minute) and continues doing whatever he’s doing I’m sorry but that was extremely rude and no customer service he couldn’t even respond to me and continued doing whatever he’s he was doing after a few more minutes I ended up leaving without being helped and without even getting my coffee pickup orders should not always be priority and he could of very nicely answered or responded instead of ignoring me for 10mins ……… As a huge Dunkin lover it makes me want to change to a different coffee shop as this is not the first time something like this has happened Very unhappy
Atmosphere: 1
Food: 1
Service: 1
Superior customer service, along with supreme foods and drinks!
Atmosphere: 5
Food: 5
Service: 5
Very rushy
Atmosphere: 3
Food: 3
Service: 1
Dear Management Team,
I am writing to bring to your attention a recent unpleasant experience I had at your establishment.
As a long-standing customer, my wife and I have always enjoyed our visits to your establishment. However, during our recent visit approximately 20 minutes ago, we encountered an employee whose behavior was not in line with the high standards of customer service we have come to expect.
Regrettably, the staff member in question displayed a level of rudeness and arrogance that was both surprising and unwarranted. When I politely addressed her concerning her tone, she became defensive and unapologetic. Furthermore, her negligence led to my order being inaccurately taken, which I believe was a direct result of her inattentiveness while wearing earbuds.
It is disappointing to receive such treatment, especially considering the loyalty we have shown as regular patrons of your establishment. I believe that every customer, regardless of the circumstances, should be treated with respect and courtesy.
I kindly request that you address this matter with the staff member involved, as her behavior reflects poorly on your establishment and undermines the positive experiences we have previously enjoyed.
I trust that you will take the necessary steps to ensure that incidents like this do not occur in the future, and I look forward to hearing from you regarding the resolution of this issue.
Atmosphere: 1
Food: 1
Service: 1
Great for a quick bite.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Fast service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Assorted Half Dozen or Dozen Donuts, Half Dozen Donuts, Coffee Roll, Chocolate Chunk Cookie
Great coffee and great service. This is one of my favorite dunkin locations due to their amazing customer service. If they mess up my drink they never fail to remake it just how I like it! 10/10 would recommend??☕️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry, Caramel Iced Macchiato, Half Dozen Donuts, 4 Muffins, Chorizo & Egg Dunkin' Wrap
Nothing personal really, except for the fact they've never sold expensive donuts before with the smallest selection ever! I do like their cold drinks as long as you don't mind the high price.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Dunkin' Coconut Refreshers
To me their all the same, overcharging for stale doughnuts that sat all day. Prices are just ridiculous.
Atmosphere: 3
Food: 3
Service: 3
Fresh donuts, pleasant staff, unisex toilet
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Donuts
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