Drive thru only and it almost always takes at least 10+ mins to be done. Food is also relatively bad compared to other Dunkin’s
Atmosphere: 1
Food: 2
Service: 1
John Cook
They never are at the drive thru it’s never on it takes the 30 minutes just to take one order
Atmosphere: 1
Service: 1
Mus Soyeeb
While I was ordering you, a girl was talking to me, and when she could hear me, I kept saying it over and over, and at one point she got angry and started scolding me.employees behavor is very route…and always give wrong
Atmosphere: 1
Food: 1
Service: 1
rasel wahed
1 Of the junk place in Danbury I see in my life. The manager attitude very bad. After I order more than 15 minutes I am waiting for my food and they give me the wrong food I was very sad the service and they don’t know what I ordered.
Atmosphere: 1
Food: 1
Service: 1
M S
This place is drive through only so they should be able to be efficient with just this, but unfortunately they aren’t. I’ve waited at the drive through at various times during the day for up to 10 mins, ordered ahead, and when I get up to the window, they have no idea what my order is and get it wrong even when I tell them my name.
Service: 2
Brooke Nietzel
Smallest and cutest Dunkin I've ever seen its a drive through only and we showed up a hour before close and got the best service 😁 the fellow at the window was the most personable and amazing service worker I've ever witnessed at a Dunkin.
Atmosphere: 5
Food: 5
Service: 5
T. Aktar
There was a fly in my cold coffee 🤮 How do u do this? So unsanitary I want refunds
Atmosphere: 2
Food: 1
Service: 1
Eric Carlson
Super nice staff. Went out of there way to help me
Bella Miller
There was a girl working there and when I went up to the speaker I mentioned my sister hadn’t completed an order. Then she said “ok” and nothing else. When I got to the window the man was very understanding about it. Absolutely no cars behind me and I heard the girl say “next tell her she needs to order ahead” every time this girl is here she is always very rude. This was around 2 on a Tuesday. Not all employees are nice there and makes it seem like it’s a burden when I simply want to order.
Lisa
Rude drive thru customer service, orders are wrong many times.
How hard is it to make a cup of coffee? I guess wayyyyy harder than I thought. 15 mins from order to getting it. What a cluster this place is. NEVER again will I do ANY Dunkin non-walkin store .....small footprint = horrible experience
Nino S
I ordered a promotion drink, confirmed with them I still can order it, and waited 10 minutes in line just for them to tell me they “can’t do the deal anymore, they didn’t know”. Thought I would have been informed before I ordered, and was inconvenienced. They didn’t even try to help the situation. The staff was barely able to clearly communicate, and didn’t have much of a clue.
Layna Fuhry
Convenient but they always have a problem mishearing what was ordered. Typical Dunkin’ fare.
Rich H.
Long, slow line. Kids inside seemed clueless.
Food: 3
Service: 1
Catherine Morrison
I love Dunkin but this spot never has an options. You wait in line 5-10 min only for your first 4 choices literally every week are not available. No management onsite and menu never reflects what is available. I am in line now and no Blueberry donut, no ham and swiss stuff, no chicken chipotle wrap or turkey sandwich. Never again. Do better Dunkin
Drive thru only and it almost always takes at least 10+ mins to be done. Food is also relatively bad compared to other Dunkin’s
Atmosphere: 1
Food: 2
Service: 1
They never are at the drive thru it’s never on it takes the 30 minutes just to take one order
Atmosphere: 1
Service: 1
While I was ordering you, a girl was talking to me, and when she could hear me, I kept saying it over and over, and at one point she got angry and started scolding me.employees behavor is very route…and always give wrong
Atmosphere: 1
Food: 1
Service: 1
1 Of the junk place in Danbury I see in my life. The manager attitude very bad. After I order more than 15 minutes I am waiting for my food and they give me the wrong food I was very sad the service and they don’t know what I ordered.
Atmosphere: 1
Food: 1
Service: 1
This place is drive through only so they should be able to be efficient with just this, but unfortunately they aren’t. I’ve waited at the drive through at various times during the day for up to 10 mins, ordered ahead, and when I get up to the window, they have no idea what my order is and get it wrong even when I tell them my name.
Service: 2
Smallest and cutest Dunkin I've ever seen its a drive through only and we showed up a hour before close and got the best service 😁 the fellow at the window was the most personable and amazing service worker I've ever witnessed at a Dunkin.
Atmosphere: 5
Food: 5
Service: 5
There was a fly in my cold coffee 🤮
How do u do this? So unsanitary
I want refunds
Atmosphere: 2
Food: 1
Service: 1
Super nice staff. Went out of there way to help me
There was a girl working there and when I went up to the speaker I mentioned my sister hadn’t completed an order. Then she said “ok” and nothing else. When I got to the window the man was very understanding about it. Absolutely no cars behind me and I heard the girl say “next tell her she needs to order ahead” every time this girl is here she is always very rude. This was around 2 on a Tuesday. Not all employees are nice there and makes it seem like it’s a burden when I simply want to order.
Rude drive thru customer service, orders are wrong many times.
Restaurantji Recommends
How hard is it to make a cup of coffee? I guess wayyyyy harder than I thought. 15 mins from order to getting it. What a cluster this place is. NEVER again will I do ANY Dunkin non-walkin store .....small footprint = horrible experience
I ordered a promotion drink, confirmed with them I still can order it, and waited 10 minutes in line just for them to tell me they “can’t do the deal anymore, they didn’t know”. Thought I would have been informed before I ordered, and was inconvenienced. They didn’t even try to help the situation. The staff was barely able to clearly communicate, and didn’t have much of a clue.
Convenient but they always have a problem mishearing what was ordered. Typical Dunkin’ fare.
Long, slow line. Kids inside seemed clueless.
Food: 3
Service: 1
I love Dunkin but this spot never has an options. You wait in line 5-10 min only for your first 4 choices literally every week are not available. No management onsite and menu never reflects what is available. I am in line now and no Blueberry donut, no ham and swiss stuff, no chicken chipotle wrap or turkey sandwich. Never again. Do better Dunkin
Atmosphere: 1
Food: 1
Service: 1
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