Super nice staff. Went out of there way to help me
Bella Miller
There was a girl working there and when I went up to the speaker I mentioned my sister hadn’t completed an order. Then she said “ok” and nothing else. When I got to the window the man was very understanding about it. Absolutely no cars behind me and I heard the girl say “next tell her she needs to order ahead” every time this girl is here she is always very rude. This was around 2 on a Tuesday. Not all employees are nice there and makes it seem like it’s a burden when I simply want to order.
Lisa
Rude drive thru customer service, orders are wrong many times.
Robert Vang
How hard is it to make a cup of coffee? I guess wayyyyy harder than I thought. 15 mins from order to getting it. What a cluster this place is. NEVER again will I do ANY Dunkin non-walkin store .....small footprint = horrible experience
Nino S
I ordered a promotion drink, confirmed with them I still can order it, and waited 10 minutes in line just for them to tell me they “can’t do the deal anymore, they didn’t know”. Thought I would have been informed before I ordered, and was inconvenienced. They didn’t even try to help the situation. The staff was barely able to clearly communicate, and didn’t have much of a clue.
Layna Fuhry
Convenient but they always have a problem mishearing what was ordered. Typical Dunkin’ fare.
Rich H.
Long, slow line. Kids inside seemed clueless.
Food: 3
Service: 1
Catherine Morrison
I love Dunkin but this spot never has an options. You wait in line 5-10 min only for your first 4 choices literally every week are not available. No management onsite and menu never reflects what is available. I am in line now and no Blueberry donut, no ham and swiss stuff, no chicken chipotle wrap or turkey sandwich. Never again. Do better Dunkin
Atmosphere: 1
Food: 1
Service: 1
MsMbally
Imagine making coffee with lukewarm water n a wrong donuts.I came n for a Midnight n coffee this morning both the gentleman n the young lady today you suck..Sorry but it's a fact.
Food: 1
Service: 1
Recommended dishes: Doughnut
Kevin Williams
Small but very efficient service was great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant, Maple Sugar Bacon Breakfast Sandwich
This dunkin is right next to my college and I don’t think i’ve ever gone there and not had a problem. The customer service is terrible and they never get my order right. As someone who worked at a dunkin for a good year while i was in highschool it is mind boggling to me that these kids act so rude when I tell them it’s not my order. I would love to know who the owner of this location is because they need to teach the employees better customer service. I try to understand as I know how annoying and tiring it is working at a dunkin but you shouldn’t have a job if you’re that rude to your customers.
Atmosphere: 1
Food: 1
Service: 1
D
This dunkin is right next to my college and I don’t think i’ve ever gone there and not had a problem. The customer service is terrible and they never get my order right. As someone who worked at a dunkin for a good year while i was in highschool it is mind boggling to me that these kids act so rude when I tell them it’s not my order. I would love to know who the owner of this location is because they need to teach the employees better customer service. I try to understand as I know how annoying and tiring it is working at a dunkin but you shouldn’t have a job if you’re that rude to your customers.
Tanya Bracciale
Employees here are incompetent, don’t understand clear english and are extremely RUDE. Management staff does not care either and does not answer their phone. Do NOT go to this location and waste your hard earned money
Super nice staff. Went out of there way to help me
There was a girl working there and when I went up to the speaker I mentioned my sister hadn’t completed an order. Then she said “ok” and nothing else. When I got to the window the man was very understanding about it. Absolutely no cars behind me and I heard the girl say “next tell her she needs to order ahead” every time this girl is here she is always very rude. This was around 2 on a Tuesday. Not all employees are nice there and makes it seem like it’s a burden when I simply want to order.
Rude drive thru customer service, orders are wrong many times.
How hard is it to make a cup of coffee? I guess wayyyyy harder than I thought. 15 mins from order to getting it. What a cluster this place is. NEVER again will I do ANY Dunkin non-walkin store .....small footprint = horrible experience
I ordered a promotion drink, confirmed with them I still can order it, and waited 10 minutes in line just for them to tell me they “can’t do the deal anymore, they didn’t know”. Thought I would have been informed before I ordered, and was inconvenienced. They didn’t even try to help the situation. The staff was barely able to clearly communicate, and didn’t have much of a clue.
Convenient but they always have a problem mishearing what was ordered. Typical Dunkin’ fare.
Long, slow line. Kids inside seemed clueless.
Food: 3
Service: 1
I love Dunkin but this spot never has an options. You wait in line 5-10 min only for your first 4 choices literally every week are not available. No management onsite and menu never reflects what is available. I am in line now and no Blueberry donut, no ham and swiss stuff, no chicken chipotle wrap or turkey sandwich. Never again. Do better Dunkin
Atmosphere: 1
Food: 1
Service: 1
Imagine
making coffee with lukewarm water n a wrong donuts.I came n for a Midnight n coffee this morning both the gentleman n the young lady today you suck..Sorry but it's a fact.
Food: 1
Service: 1
Recommended dishes: Doughnut
Small but very efficient service was great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant, Maple Sugar Bacon Breakfast Sandwich
Restaurantji Recommends
This dunkin is right next to my college and I don’t think i’ve ever gone there and not had a problem. The customer service is terrible and they never get my order right. As someone who worked at a dunkin for a good year while i was in highschool it is mind boggling to me that these kids act so rude when I tell them it’s not my order. I would love to know who the owner of this location is because they need to teach the employees better customer service. I try to understand as I know how annoying and tiring it is working at a dunkin but you shouldn’t have a job if you’re that rude to your customers.
Atmosphere: 1
Food: 1
Service: 1
This dunkin is right next to my college and I don’t think i’ve ever gone there and not had a problem. The customer service is terrible and they never get my order right. As someone who worked at a dunkin for a good year while i was in highschool it is mind boggling to me that these kids act so rude when I tell them it’s not my order. I would love to know who the owner of this location is because they need to teach the employees better customer service. I try to understand as I know how annoying and tiring it is working at a dunkin but you shouldn’t have a job if you’re that rude to your customers.
Employees here are incompetent, don’t understand clear english and are extremely RUDE. Management staff does not care either and does not answer their phone. Do NOT go to this location and waste your hard earned money
Atmosphere: 1
Food: 1
Service: 1
Bagel was not toasted
Atmosphere: 3
Food: 3
Service: 3
Tastey food. I come here often. thanks guys
Atmosphere: 2
Food: 4
Service: 5
Loading...