Dunkin'

82 Newtown Rd, Danbury
(203) 744-3026

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Recent Reviews

When you emphasize and distinctly state your order the staff seems incapable of getting it right the first time. Also, drive-through may be the lions share of business but that's not an excuse to ignore walk-in customers for 5 minutes.
There was 1 person scheduled to work this morning. She was doing the same amount of work as 3 people. Running the drive thru, mobile orders, and walk-ins. I felt so bad for her that corporate thinks it's okay to do this to their employees and keep cutting hours. This is how you get people to quit. She did a phenomenal job trying to get every customer's orders done. If she does the work of 3 people, then she deserves the pay of 3 people.
I placed a big order this morning and the whole AM team was very polite. There is a lady I think she is the manager, she was very hands on and very quick and organized and made sure to thank me for my order. I have another Dunkin’ that is closer to me but I don’t mind driving a little out my way for such good customer service and fresh breakfast.

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