First let me begin with, when you talk about excellent customer service. Look no further than LongHorn Steakhouse. From arriving inside to be seated at your table, I could tell that I was going to enjoy everything here. Our Server Alyssa, a huge shout out to you. You took really good care of us from start to finish and definitely left a lasting impression. The Steak was delicious and done to perfection for me. My wife had a small issue with her Steak, the assistant manager Brenda came and addressed this issue in the most remarkable way. A huge shout out to Brenda, keep doing a great job. She was very professional and willing to solve the issue in the best way possible and in which she did. She also gave us some really nice insights on how to choose our steaks the next time. To wrap it up, rhe ambience is really nice, wasn't noisy and the wait for food wasn't long. The price is really good too. See you soon LongHorn Steakhouse, definitely on my favourite list.
Atmosphere: 5
Food: 5
Service: 5
Deborah Volovski
Food is consistently good. Waitstaff friendly and timely with orders and drink refills. Special requests on food done exactly as requested.
Atmosphere: 5
Food: 5
Service: 5
Celeste Howell
Horrible service from our waitress Yadira S. Both Managers Ty and Brenda were inefficient in their jobs! We waited over an hour just for our food. The restaurant was not busy but no one could effectively explain why we were not being served! Our incompetent waitress checked in on us once. We never even ate our food because we had to take it to go after waiting for over an hour and after everyone lying about our food being ready to be served.
Atmosphere: 1
Food: 2
Service: 1
D C
Food and service is amazing
Maria G
Never had a bad meal. The waiters are exceptional. They have even remembered what drinks my husband and I had and asked if we are having the same meal as last time! Only once my chicken was a little over cooked and they immediately replaced it. The front desk is friendly and courteous. We dine in Danbury-longhorn since it opened once a week or every other week. Let the waiters know if you're a senior and you will receive a discount.
Atmosphere: 5
Food: 5
Service: 5
Julie Kazi
We recently had the most delicious meal there. The French onion soup set the stage for a warm chilly evening. We enjoyed a gunner if T bone grilled streaks named potatoes and fresh. Vegetables. Wait staff were attentive . Everything was so fresh and timely. We enjoyed the atmosphere and can’t wait to come back. Planning a wedding reception there. They are amazing.
Atmosphere: 5
Food: 5
Service: 5
Sandi Turner
Alyssa and Anna are always super nice and attentive to all your needs
Atmosphere: 5
Food: 5
Service: 5
James Bennett
Probably the most consistent restaurant I’ve been to for a long time. Food is always pretty good at a really reasonable price.
Stopped by around 4pm on a Tuesday and sat at the bar. Ryan was the server and I ordered a steak and lobster tail and a few beers. The food was fantastic and the service was excellent. Definitely come by and get a nice meal at a reasonable price.
Atmosphere: 5
Food: 5
Service: 5
Bin Chen
Surprised by the lunch pricing, used to come before for dinner. First time here for lunch and surprisingly they have a lunch menu.
Atmosphere: 5
Food: 5
Service: 5
nancy pelletier
Service was mediocre, friendly enough but slow. Food is decent for a chain restaurant.
Atmosphere: 4
Food: 4
Service: 3
Steve S
Typical chain, heavily over-salted (seriously way too much!) mass produced meals. Waiter was nice.
Atmosphere: 3
Food: 1
Service: 5
Evelyn Turner
I have been to several Longhorns, but Sunday was by far the worse experience! They ran out of sirloin steak and salmon and who knows what else. It took for ever to get our food. The waitress never came to check on us. I had to go find someone to find out where the food was. When it finally came it was missing items. I still tipped the young girl because I realize the importance of getting a tip because of the hourly pay is very low. Longhorn do better!!!
jeffrey is the best! food is always solid.
Atmosphere: 5
Food: 5
Service: 5
First let me begin with, when you talk about excellent customer service. Look no further than LongHorn Steakhouse. From arriving inside to be seated at your table, I could tell that I was going to enjoy everything here. Our Server Alyssa, a huge shout out to you. You took really good care of us from start to finish and definitely left a lasting impression. The Steak was delicious and done to perfection for me. My wife had a small issue with her Steak, the assistant manager Brenda came and addressed this issue in the most remarkable way. A huge shout out to Brenda, keep doing a great job. She was very professional and willing to solve the issue in the best way possible and in which she did. She also gave us some really nice insights on how to choose our steaks the next time. To wrap it up, rhe ambience is really nice, wasn't noisy and the wait for food wasn't long. The price is really good too. See you soon LongHorn Steakhouse, definitely on my favourite list.
Atmosphere: 5
Food: 5
Service: 5
Food is consistently good. Waitstaff friendly and timely with orders and drink refills. Special requests on food done exactly as requested.
Atmosphere: 5
Food: 5
Service: 5
Horrible service from our waitress Yadira S. Both Managers Ty and Brenda were inefficient in their jobs! We waited over an hour just for our food. The restaurant was not busy but no one could effectively explain why we were not being served! Our incompetent waitress checked in on us once. We never even ate our food because we had to take it to go after waiting for over an hour and after everyone lying about our food being ready to be served.
Atmosphere: 1
Food: 2
Service: 1
Food and service is amazing
Never had a bad meal. The waiters are exceptional. They have even remembered what drinks my husband and I had and asked if we are having the same meal as last time! Only once my chicken was a little over cooked and they immediately replaced it. The front desk is friendly and courteous.
We dine in Danbury-longhorn since it opened once a week or every other week. Let the waiters know if you're a senior and you will receive a discount.
Atmosphere: 5
Food: 5
Service: 5
We recently had the most delicious meal there. The French onion soup set the stage for a warm chilly evening. We enjoyed a gunner if T bone grilled streaks named potatoes and fresh. Vegetables. Wait staff were attentive . Everything was so fresh and timely. We enjoyed the atmosphere and can’t wait to come back. Planning a wedding reception there. They are amazing.
Atmosphere: 5
Food: 5
Service: 5
Alyssa and Anna are always super nice and attentive to all your needs
Atmosphere: 5
Food: 5
Service: 5
Probably the most consistent restaurant I’ve been to for a long time. Food is always pretty good at a really reasonable price.
Atmosphere: 5
Food: 5
Service: 5
Wonderful place for a celebration.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Stopped by around 4pm on a Tuesday and sat at the bar. Ryan was the server and I ordered a steak and lobster tail and a few beers. The food was fantastic and the service was excellent. Definitely come by and get a nice meal at a reasonable price.
Atmosphere: 5
Food: 5
Service: 5
Surprised by the lunch pricing, used to come before for dinner. First time here for lunch and surprisingly they have a lunch menu.
Atmosphere: 5
Food: 5
Service: 5
Service was mediocre, friendly enough but slow. Food is decent for a chain restaurant.
Atmosphere: 4
Food: 4
Service: 3
Typical chain, heavily over-salted (seriously way too much!) mass produced meals. Waiter was nice.
Atmosphere: 3
Food: 1
Service: 5
I have been to several Longhorns, but Sunday was by far the worse experience! They ran out of sirloin steak and salmon and who knows what else. It took for ever to get our food. The waitress never came to check on us. I had to go find someone to find out where the food was. When it finally came it was missing items. I still tipped the young girl because I realize the importance of getting a tip because of the hourly pay is very low. Longhorn do better!!!
Atmosphere: 3
Food: 3
Service: 2
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