Rushing orders, didn’t make the drink how I wanted it
Food: 1
Service: 1
João paulo Urpia
Very good
Atmosphere: 5
Food: 5
Service: 5
Christian Rurangwa
Ordered online & I get in store to be told that they can’t find my order
Service: 1
败木
today，When I was ordering, they just kept chatting among themselves, even ignoring me twice, and skipped the usual step of asking for my name.
P
0 stars!
I went today to grab a spicy falafel pocket. When I got home and I took one bite, I noticed it was chicken and not the falafel pocket. I’m a vegetarian(since I was born). I reached out to the store, and they said ‘ok we can’t do anything. You can come back and we can make the falafel pocket for you’ .. They even said, ‘ok there’s nothing I can do, come back before 9 if you want it’ I asked to be xferred To a supervisor and it was the same answer. No sorry, or anything. And no I cant drive back 10 minutes to get my falafel pocket back which was YOUR mistake. Very disappointing situation, bad customer service.Do better Starbucks!! We all make mistakes, but this is totally unacceptable! Also, learn to own up to your own mistakes and take accountability!
Atmosphere: 1
Food: 1
Service: 1
Jennifer Rowan
if i could give this place 0 stars i would, manager does nothing but roam around and sit in the lobby while he is understaffed and forcing 17 year okds to cover his place without training, while customers start to get mad he still is roaming around helpless and the store deserves a better manager and the baristas work hard and are always positive even though they look miserable
Atmosphere: 1
Food: 1
Service: 1
Aaron “Double A” Preudhomme
I'm really not sure what happened but this place really really is horrible now every single time I get a coffee it is usually long enough for my hot coffee to be lukewarm coffee.
Atmosphere: 2
Food: 2
Service: 3
Robbi Mintz
The restaurant was so dirty. The bathroom was worse. The service was slow and disjointed. I recieved my banana nut bread, and 5 minutes later, my coffee, which was not made the way I ordered. I don't frequent Starbucks, and after this experience, I won't be back at all.
dude nice
Baristas are great. Management and corporate level people using the location to have a meeting yelling at each other while customers try to read and get work done, not so much.
Ixchel Ari Andresen
I am a simple iced coffee person with half and half but I have to say this is the nicest Starbucks I’ve been to in a while, they’re so nice and pleasant always, especially when Tyler is working, he’s the nicest shift supervisor and every time I go in and he’s working everyone seems so nice! Has become my go to Starbucks lately.
I walked into Starbucks at 7:50 and I work at the mall and was closing at 11 today so I went to get a coffee and I was quick with my order but right when I walk in this girl gives me a dirty look and she’s mad she doesn’t answer me and she made my drink completely wrong. I asked for a macchiato and she maybe put 2 teaspoons of espresso that’s all. And I didn’t go back either.
Kiarah Matias
Anna is absolutely amazing! She is the sweetest human being and made my day. We go through the drive-thru this morning and Anna greets us very warmly, she put our drinks in a bag with no problem/attitude, and was so thoughtful.
don’t like making reviews but today was just crazy for a way to treat a customer. Asked the guy taking our order to give us a second to see what we want (there was no line) it was around 7:40 then when we started ordering he was just huffing and puffing all annoyed with us when we just wanted some time to think.
Deanna
Slowest line ever. Expect to wait 30+ minutes in a line you cant move from. This location never has food or beverages in stock. Customer service is garbage. Worst Starbucks around town.
Rushing orders, didn’t make the drink how I wanted it
Food: 1
Service: 1
Very good
Atmosphere: 5
Food: 5
Service: 5
Ordered online & I get in store to be told that they can’t find my order
Service: 1
today，When I was ordering, they just kept chatting among themselves, even ignoring me twice, and skipped the usual step of asking for my name.
0 stars!
I went today to grab a spicy falafel pocket. When I got home and I took one bite, I noticed it was chicken and not the falafel pocket. I’m a vegetarian(since I was born). I reached out to the store, and they said ‘ok we can’t do anything. You can come back and we can make the falafel pocket for you’ .. They even said, ‘ok there’s nothing I can do, come back before 9 if you want it’ I asked to be xferred
To a supervisor and it was the same answer. No sorry, or anything. And no I cant drive back 10 minutes to get my falafel pocket back which was YOUR mistake. Very disappointing situation, bad customer service.Do better Starbucks!! We all make mistakes, but this is totally unacceptable! Also, learn to own up to your own mistakes and take accountability!
Atmosphere: 1
Food: 1
Service: 1
if i could give this place 0 stars i would, manager does nothing but roam around and sit in the lobby while he is understaffed and forcing 17 year okds to cover his place without training, while customers start to get mad he still is roaming around helpless and the store deserves a better manager and the baristas work hard and are always positive even though they look miserable
Atmosphere: 1
Food: 1
Service: 1
I'm really not sure what happened but this place really really is horrible now every single time I get a coffee it is usually long enough for my hot coffee to be lukewarm coffee.
Atmosphere: 2
Food: 2
Service: 3
The restaurant was so dirty. The bathroom was worse. The service was slow and disjointed. I recieved my banana nut bread, and 5 minutes later, my coffee, which was not made the way I ordered. I don't frequent Starbucks, and after this experience, I won't be back at all.
Baristas are great. Management and corporate level people using the location to have a meeting yelling at each other while customers try to read and get work done, not so much.
I am a simple iced coffee person with half and half but I have to say this is the nicest Starbucks I’ve been to in a while, they’re so nice and pleasant always, especially when Tyler is working, he’s the nicest shift supervisor and every time I go in and he’s working everyone seems so nice! Has become my go to Starbucks lately.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I walked into Starbucks at 7:50 and I work at the mall and was closing at 11 today so I went to get a coffee and I was quick with my order but right when I walk in this girl gives me a dirty look and she’s mad she doesn’t answer me and she made my drink completely wrong. I asked for a macchiato and she maybe put 2 teaspoons of espresso that’s all. And I didn’t go back either.
Anna is absolutely amazing! She is the sweetest human being and made my day. We go through the drive-thru this morning and Anna greets us very warmly, she put our drinks in a bag with no problem/attitude, and was so thoughtful.
Atmosphere: 5
Food: 5
Service: 5
It’s a Starbucks.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Starbucks Blonde Espresso Roast
don’t like making reviews but today was just crazy for a way to treat a customer. Asked the guy taking our order to give us a second to see what we want (there was no line) it was around 7:40 then when we started ordering he was just huffing and puffing all annoyed with us when we just wanted some time to think.
Slowest line ever. Expect to wait 30+ minutes in a line you cant move from. This location never has food or beverages in stock. Customer service is garbage. Worst Starbucks around town.
Atmosphere: 1
Food: 1
Service: 1
Loading...