The end of Dunkin is here. They had a $6 meal bagel egg sandwich, coffee, hash browns.
Now, it’s paper thin plastic tasting folded over “food” for $5
I’ve never felt hungrier after eating something in my life.
This is the end. Look what happened when subway started charging $12 instead of a $5 foot long sandwich.
It won’t be long now, Dunkin is done.
Good luck if you even want a napkin. You have to beg for a napkin. Not that you will need it since the “food” is so minimal.
Food: 1
Service: 4
Alee
This used to be one of the best dunkin's around and then they got a remodel and when they remodeled the property they remodelled the entire feel. I just paid $6 for a half a cup of mildly warm milk I'm starting to see why people go to
Atmosphere: 3
Food: 1
Service: 1
Vinnie Borzillo
Ever since new owners took over, prices went up, wait times went up and quality is lacking. They also got rid of the senior discount which has upset a lot of seniors who always went there. Sad.
Atmosphere: 3
Food: 3
Service: 3
Elaine
Prices went up extra large coffee cup is now smaller and not even filled to the top
Amanda F
Since moving back to New Haven due to illness being in and out of the hospital for chronic issues I been trying to find a Dunkin near me when I am home and this Dunkin is the best very friendly and amazing staff def recommend
Atmosphere: 5
Food: 5
Service: 5
Brenda Barrera
There was nobody there.
Valerie B
Workers told my husband that the locked rest room was out of order. This after waiting 5-6 minutes thinking it was occupied. Would have been nice to know before he stood there waiting all that time.just a rude and uncaring staff.never stopping there again.
Atmosphere: 1
Food: 1
Service: 1
Michael Wright
Limited supply.... it's stationed at Mohegan Sun but it hit the spot ( Conn Sun won the game ) ?
Atmosphere: 4
Food: 3
Service: 4
Mike Collins
We had five people in our order and they did not get one order correct. They then tried to argue with us when we tried to correct the order.
Atmosphere: 3
Food: 1
Service: 1
Beelzebub Fu
Just wasted 15 minutes of my life in the drive thru that had zero cars and no customers. Employee told us to wait and never came back to take our order. Rude, worst service ever! Will never come back!
I should not complain about the food, DD manages a good quality in its products. But if I leave a bad comment about the woman who works at the Drive-thru, she is a despotic person and always has a lousy attitude towards clients, the bosses should notice this type of behavior in their employees and ask them to improve that or else send them to work in a sector other than customer service. Even when he handed me the card with the receipt, he reluctantly tossed them to me, which the receipt flew away.
I shouldn't complain about the food, since DD manages good quality in its products. But if I leave you a bad comment about the woman who works at the DT, since she is a despot and always has a terrible attitude with customers, the bosses should notice this type of behavior in their employees and ask them to improve that or else send them to work in a different sector than customer service. Even when he handed me the card with the receipt, he reluctantly threw it at me, and the receipt flew away.
natalie reyes
These girls are rude. No Goodmorning no hello. I stood in front for about 5-7 mins just waiting to be acknowledged. They said hi and walked to the back. Do better Dunkin’
Atmosphere: 1
Food: 1
Service: 1
Becca Beard
Honestly the worst Dunkin I’ve been too! Went through the drive thru, was super clear on my order and drove 20 minutes out of my way to find it completely wrong. My other half drove back to get it corrected and the employee was BEYOND RUDE, never apologized or said a word. She took the coffee, gave him a new one with a dirty look!I’m finding the people who work at this location do not care about their job nor the service they provide people! We are paying for coffee….Managers need to step up and train these people because clearly they don’t know what they are doing, it’s pathetic people need to stop going to certain locations because management isn’t training their employees and the employees do not care!
Atmosphere: 1
Food: 1
Service: 1
Najah Tahlia
Thursday, 8/17/23, around 9:30AM, I went through drive-thru to order a “Medium Iced Coffee w/ Butter Pecan and light ice.” Once I arrived at the speaker box, I waited about 3 minutes before the worker said anything. Once the worker spoke through the box, her voice was very low and you can immediately tell (based on her tone), that she had an attitude. Her voice was so low, I had to ask her to speak up because I couldn’t understand what she was saying and I didn’t know if she even heard my order. Once I told her my order, the speaker box became silent and I was sitting there waiting for my total. Another 30 secs goes by and I asked what was the total. You can tell she didn’t even put in my order because she repeated my order and she said “hold on.” Again, once she told me my total, I couldn’t hear what she had said so I asked her again what the total was.
Now, we’re at the window. It took her about another 3 mins to come to the window. Once she opened the window, there was no “hello, how are you,” “your total is,”…nothing! Her face was very mean and you can tell she had an attitude. I didn’t say anything, so I put up my phone so she can scan it so I can earn my points and then I gave her my card. Once she gave me my drink and card back, I sat there to put everything in the car. I then asked her for some napkins and she handed me 3 ripped up napkins.
I always taste my drink to make sure it’s what I asked for and once I took a sip, there was about a pump of Butter Pecan in the drink. Based on my whole drive thru experience and her attitude, I didn’t even want to ask her to remake it or add more Butter Pecan to it.
I wasn’t even sitting there 30 secs and she yells at me and says, “EXCUSE ME, YOU HAVE TO GO” and points at the car behind me. Mind you, there’s only two cars in the drive thru (myself and the car behind me). I worked in a drive thru before and I’m aware that time matters, but don’t be disrespectful and yell at me. I ignored her and took my time putting my card away and made sure my drink was positioned in my cup holder so it wouldn’t spill, THEN I pulled off.
Because of my negative experience and the disrespectful encounter, I will not be returning to this location. This was my first time at this location and it was very disappointing to say the least. The worker needs to be disciplined because with her attitude and demeanor, she shouldn’t be working at all. Her customer service skills sucks!!
For context, she was a mid-aged, Hispanic lady with dark or brunette hair and between 5.0-5.4 ft tall.
Atmosphere: 1
Food: 1
Service: 1
Jean Jimenez
I should not complain about the food, DD manages a good quality in its products. But if I leave a bad comment about the woman who works at the Drive-thru, she is a despotic person and always has a lousy attitude towards clients, the bosses should notice this type of behavior in their employees and ask them to improve that or else send them to work in a sector other than customer service. Even when he handed me the card with the receipt, he reluctantly tossed them to me, which the receipt flew away.
I shouldn't complain about the food, since DD manages good quality in its products. But if I leave you a bad comment about the woman who works at the DT, since she is a despot and always has a terrible attitude with customers, the bosses should notice this type of behavior in their employees and ask them to improve that or else send them to work in a different sector than customer service. Even when he handed me the card with the receipt, he reluctantly threw it at me, and the receipt flew away.
The end of Dunkin is here.
They had a $6 meal bagel egg sandwich, coffee, hash browns.
Now, it’s paper thin plastic tasting folded over “food” for $5
I’ve never felt hungrier after eating something in my life.
This is the end. Look what happened when subway started charging $12 instead of a $5 foot long sandwich.
It won’t be long now, Dunkin is done.
Good luck if you even want a napkin. You have to beg for a napkin. Not that you will need it since the “food” is so minimal.
Food: 1
Service: 4
This used to be one of the best dunkin's around and then they got a remodel and when they remodeled the property they remodelled the entire feel. I just paid $6 for a half a cup of mildly warm milk I'm starting to see why people go to
Atmosphere: 3
Food: 1
Service: 1
Ever since new owners took over, prices went up, wait times went up and quality is lacking. They also got rid of the senior discount which has upset a lot of seniors who always went there. Sad.
Atmosphere: 3
Food: 3
Service: 3
Prices went up extra large coffee cup is now smaller and not even filled to the top
Since moving back to New Haven due to illness being in and out of the hospital for chronic issues I been trying to find a Dunkin near me when I am home and this Dunkin is the best very friendly and amazing staff def recommend
Atmosphere: 5
Food: 5
Service: 5
There was nobody there.
Workers told my husband that the locked rest room was out of order. This after waiting 5-6 minutes thinking it was occupied. Would have been nice to know before he stood there waiting all that time.just a rude and uncaring staff.never stopping there again.
Atmosphere: 1
Food: 1
Service: 1
Limited supply.... it's stationed at Mohegan Sun but it hit the spot ( Conn Sun won the game ) ?
Atmosphere: 4
Food: 3
Service: 4
We had five people in our order and they did not get one order correct. They then tried to argue with us when we tried to correct the order.
Atmosphere: 3
Food: 1
Service: 1
Just wasted 15 minutes of my life in the drive thru that had zero cars and no customers. Employee told us to wait and never came back to take our order. Rude, worst service ever! Will never come back!
Restaurantji Recommends
I should not complain about the food, DD manages a good quality in its products. But if I leave a bad comment about the woman who works at the Drive-thru, she is a despotic person and always has a lousy attitude towards clients, the bosses should notice this type of behavior in their employees and ask them to improve that or else send them to work in a sector other than customer service. Even when he handed me the card with the receipt, he reluctantly tossed them to me, which the receipt flew away.
I shouldn't complain about the food, since DD manages good quality in its products. But if I leave you a bad comment about the woman who works at the DT, since she is a despot and always has a terrible attitude with customers, the bosses should notice this type of behavior in their employees and ask them to improve that or else send them to work in a different sector than customer service. Even when he handed me the card with the receipt, he reluctantly threw it at me, and the receipt flew away.
These girls are rude. No Goodmorning no hello. I stood in front for about 5-7 mins just waiting to be acknowledged. They said hi and walked to the back. Do better Dunkin’
Atmosphere: 1
Food: 1
Service: 1
Honestly the worst Dunkin I’ve been too! Went through the drive thru, was super clear on my order and drove 20 minutes out of my way to find it completely wrong. My other half drove back to get it corrected and the employee was BEYOND RUDE, never apologized or said a word. She took the coffee, gave him a new one with a dirty look!I’m finding the people who work at this location do not care about their job nor the service they provide people! We are paying for coffee….Managers need to step up and train these people because clearly they don’t know what they are doing, it’s pathetic people need to stop going to certain locations because management isn’t training their employees and the employees do not care!
Atmosphere: 1
Food: 1
Service: 1
Thursday, 8/17/23, around 9:30AM, I went through drive-thru to order a “Medium Iced Coffee w/ Butter Pecan and light ice.” Once I arrived at the speaker box, I waited about 3 minutes before the worker said anything. Once the worker spoke through the box, her voice was very low and you can immediately tell (based on her tone), that she had an attitude. Her voice was so low, I had to ask her to speak up because I couldn’t understand what she was saying and I didn’t know if she even heard my order. Once I told her my order, the speaker box became silent and I was sitting there waiting for my total. Another 30 secs goes by and I asked what was the total. You can tell she didn’t even put in my order because she repeated my order and she said “hold on.” Again, once she told me my total, I couldn’t hear what she had said so I asked her again what the total was.
Now, we’re at the window. It took her about another 3 mins to come to the window. Once she opened the window, there was no “hello, how are you,” “your total is,”…nothing! Her face was very mean and you can tell she had an attitude. I didn’t say anything, so I put up my phone so she can scan it so I can earn my points and then I gave her my card. Once she gave me my drink and card back, I sat there to put everything in the car. I then asked her for some napkins and she handed me 3 ripped up napkins.
I always taste my drink to make sure it’s what I asked for and once I took a sip, there was about a pump of Butter Pecan in the drink. Based on my whole drive thru experience and her attitude, I didn’t even want to ask her to remake it or add more Butter Pecan to it.
I wasn’t even sitting there 30 secs and she yells at me and says, “EXCUSE ME, YOU HAVE TO GO” and points at the car behind me. Mind you, there’s only two cars in the drive thru (myself and the car behind me). I worked in a drive thru before and I’m aware that time matters, but don’t be disrespectful and yell at me. I ignored her and took my time putting my card away and made sure my drink was positioned in my cup holder so it wouldn’t spill, THEN I pulled off.
Because of my negative experience and the disrespectful encounter, I will not be returning to this location. This was my first time at this location and it was very disappointing to say the least. The worker needs to be disciplined because with her attitude and demeanor, she shouldn’t be working at all. Her customer service skills sucks!!
For context, she was a mid-aged, Hispanic lady with dark or brunette hair and between 5.0-5.4 ft tall.
Atmosphere: 1
Food: 1
Service: 1
I should not complain about the food, DD manages a good quality in its products. But if I leave a bad comment about the woman who works at the Drive-thru, she is a despotic person and always has a lousy attitude towards clients, the bosses should notice this type of behavior in their employees and ask them to improve that or else send them to work in a sector other than customer service. Even when he handed me the card with the receipt, he reluctantly tossed them to me, which the receipt flew away.
I shouldn't complain about the food, since DD manages good quality in its products. But if I leave you a bad comment about the woman who works at the DT, since she is a despot and always has a terrible attitude with customers, the bosses should notice this type of behavior in their employees and ask them to improve that or else send them to work in a different sector than customer service. Even when he handed me the card with the receipt, he reluctantly threw it at me, and the receipt flew away.
Loading...