Been coming here for 15 years. A dollar for an ice water WHEN IM BUYING SOMETHING is criminal.
Howard Forest
I think there’s a McDonald’s in Southington
Corrie smead
Love getting in and out
Service: 5
JP
The drive thru lady was so rude and impatient to me. I was almost in disbelief. Before I even put my car in Park in front of the menu she’s asking me what I’d like to eat in an annoying voice after I said I need a second you could hear the loud sigh and her say oh my God. This happened today around 10 AM. Note to management, if someone cannot be patient enough to wait even 15 seconds to let someone look at the menu. Maybe they should not be working for you. Will never return and will report it to the franchise owner.
Atmosphere: 1
Food: 1
Service: 1
Sydnee Harrell
If I could give zero stars I would. This location is awful. Reading through these reviews and having the same type of experience myself I am of the opinion that this woman needs to be fired. She proceeded to yell at my husband in the drive through because he could not understand nor hear her. When he asked her to repeat herself she said it faster and snappier at him. Horrible service, will never be back. The food was also horrible.
Atmosphere: 1
Food: 1
Service: 1
Maryann Nuzzo-DeRosa
Love the expresso flavor. But if you order Almond milk and get charged for it, you should receive it. Happens way too many times, especially thru drive thru. Can ruin someone's day!
Atmosphere: 3
Food: 3
Service: 3
Sonia Kolodziej
Staff have big attitude problems and they ALWAYS burn my food or forget something
Atmosphere: 1
Food: 1
Service: 1
mnmaule803
Love standing here and waiting ten minutes for 3 staff members to ignore me and then I have to ask are you guys closed for someone to sigh and move to the register at a snails pace. Something about this entire building is rotten. Don’t go here unless you wanna lose your cool.
Atmosphere: 2
Food: 1
Service: 1
Catherine Adamo
The glazed donut I bought tasted stale and was dry. One of the lady's in there has an attitude problem. I went up to the counter and she already looked annoyed asking what I wanted, I gave her my order and she rolled her eyes
Atmosphere: 3
Food: 1
Service: 2
Des Ty
I typically never have an issue with this location as I’ve been going here almost every day for years, mainly for convenience purposes. However, this morning completely ruined my experience as one of the employees, might’ve even been a manager (although I don’t see how), stepped out from behind the counter, approached me & my partner with our food in hand, & stated word for word “can I tell you guys something?! The perfume or cologne you wear, is just really bad”, the look of disgust on her face followed by a gag to get her point across, “Would you not spray that before you come in, me & other employees don’t like it”. While my partner & I are in utter disbelief with the audacity of this women, she continues to say, “I’m sorry but I would really appreciate it if you didn’t wear it or spray less” & then patted me on the back & continued on with her job. Now, while I understand being sensitive to smells, I managed a restaurant prior to my current job & have had some pretty strong smelling, or even stinky regulars. Do you think I ever mentioned their smell to them unless I was complimenting? No, bc it’s basic customer service, not to mention manners??? & they are paying customers, same as us. Not for nothing, but my partner & I visit here everyday after working 10-12 hour night shifts. We are just trying to enjoy a nice breakfast with each other after a long night. To top it off, I know we are more friendly towards the workers than they even are to us half the time. Still, we smile & go about our business with no complaints. This though? This was uncalled for & rude to say the least - something worth complaining about. I didn’t catch a name but I’m certain you have cameras to see this women approach us around 7-8am this morning. It is in your job description, ma’am, to deliver service with a smile. Not tell your everyday customers they smell “bad”, let alone have the nerve to touch them afterwards. You literally get paid for it. Very disappointed & just as disgusted with the entitlement as she is with our oh so awful smell we more often than not get compliments on. Very distasteful behavior. Should not be in food service. Especially, this women in particular, has the worst attitude of them all. The other workers are often friendly & trust me, I understand having a bad day, but this women typically has a stick up her butt even when you smile at her - She’s miserable. If you don’t like your job, get a new one. Very simple. & honestly, thank you for the feedback - we didn’t know our cologne/perfume lasted so long after 10-12 hours of hard labor. Will be sure to buy more in the future! Definitely better than the smell of burnt food that lingers on us leaving this place. Maybe she prefers that though. So strange
Messed up my order and they don't wanna change ts🤦🏽 do NOT come here, even burned my food
Atmosphere: 1
Food: 1
Service: 1
Kaitlyn aho
u gotta have an extra 2 hour to wait in a drive thur order they moving super slow worker
Atmosphere: 1
Food: 1
Service: 1
Elwood W.
It seems like whenever there's more than 3 people the staff implodes on itself. Didn't fully fill a medium cup of coffee, gave me a large for my iced latte instead of a medium, wrong orders given to people and needing to be remade but worse. I'd save your dollar and go to one of the other two in town, I now get why we need 3
Parking: Parking is small + tight and shared with the smoke shop right next to it. I've seen people park somewhere else and walk.
Been coming here for 15 years. A dollar for an ice water WHEN IM BUYING SOMETHING is criminal.
I think there’s a McDonald’s in Southington
Love getting in and out
Service: 5
The drive thru lady was so rude and impatient to me. I was almost in disbelief. Before I even put my car in Park in front of the menu she’s asking me what I’d like to eat in an annoying voice after I said I need a second you could hear the loud sigh and her say oh my God. This happened today around 10 AM. Note to management, if someone cannot be patient enough to wait even 15 seconds to let someone look at the menu. Maybe they should not be working for you. Will never return and will report it to the franchise owner.
Atmosphere: 1
Food: 1
Service: 1
If I could give zero stars I would. This location is awful. Reading through these reviews and having the same type of experience myself I am of the opinion that this woman needs to be fired. She proceeded to yell at my husband in the drive through because he could not understand nor hear her. When he asked her to repeat herself she said it faster and snappier at him. Horrible service, will never be back. The food was also horrible.
Atmosphere: 1
Food: 1
Service: 1
Love the expresso flavor. But if you order Almond milk and get charged for it, you should receive it. Happens way too many times, especially thru drive thru. Can ruin someone's day!
Atmosphere: 3
Food: 3
Service: 3
Staff have big attitude problems and they ALWAYS burn my food or forget something
Atmosphere: 1
Food: 1
Service: 1
Love standing here and waiting ten minutes for 3 staff members to ignore me and then I have to ask are you guys closed for someone to sigh and move to the register at a snails pace. Something about this entire building is rotten. Don’t go here unless you wanna lose your cool.
Atmosphere: 2
Food: 1
Service: 1
The glazed donut I bought tasted stale and was dry. One of the lady's in there has an attitude problem. I went up to the counter and she already looked annoyed asking what I wanted, I gave her my order and she rolled her eyes
Atmosphere: 3
Food: 1
Service: 2
I typically never have an issue with this location as I’ve been going here almost every day for years, mainly for convenience purposes. However, this morning completely ruined my experience as one of the employees, might’ve even been a manager (although I don’t see how), stepped out from behind the counter, approached me & my partner with our food in hand, & stated word for word “can I tell you guys something?! The perfume or cologne you wear, is just really bad”, the look of disgust on her face followed by a gag to get her point across, “Would you not spray that before you come in, me & other employees don’t like it”. While my partner & I are in utter disbelief with the audacity of this women, she continues to say, “I’m sorry but I would really appreciate it if you didn’t wear it or spray less” & then patted me on the back & continued on with her job. Now, while I understand being sensitive to smells, I managed a restaurant prior to my current job & have had some pretty strong smelling, or even stinky regulars. Do you think I ever mentioned their smell to them unless I was complimenting? No, bc it’s basic customer service, not to mention manners??? & they are paying customers, same as us. Not for nothing, but my partner & I visit here everyday after working 10-12 hour night shifts. We are just trying to enjoy a nice breakfast with each other after a long night. To top it off, I know we are more friendly towards the workers than they even are to us half the time. Still, we smile & go about our business with no complaints. This though? This was uncalled for & rude to say the least - something worth complaining about. I didn’t catch a name but I’m certain you have cameras to see this women approach us around 7-8am this morning. It is in your job description, ma’am, to deliver service with a smile. Not tell your everyday customers they smell “bad”, let alone have the nerve to touch them afterwards. You literally get paid for it. Very disappointed & just as disgusted with the entitlement as she is with our oh so awful smell we more often than not get compliments on. Very distasteful behavior. Should not be in food service. Especially, this women in particular, has the worst attitude of them all. The other workers are often friendly & trust me, I understand having a bad day, but this women typically has a stick up her butt even when you smile at her - She’s miserable. If you don’t like your job, get a new one. Very simple. & honestly, thank you for the feedback - we didn’t know our cologne/perfume lasted so long after 10-12 hours of hard labor. Will be sure to buy more in the future! Definitely better than the smell of burnt food that lingers on us leaving this place. Maybe she prefers that though. So strange
Atmosphere: 2
Food: 4
Service: 1
Restaurantji Recommends
A nice dunkin to visit
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Hash Browns
Messed up my order and they don't wanna change ts🤦🏽 do NOT come here, even burned my food
Atmosphere: 1
Food: 1
Service: 1
u gotta have an extra 2 hour to wait in a drive thur order they moving super slow worker
Atmosphere: 1
Food: 1
Service: 1
It seems like whenever there's more than 3 people the staff implodes on itself. Didn't fully fill a medium cup of coffee, gave me a large for my iced latte instead of a medium, wrong orders given to people and needing to be remade but worse.
I'd save your dollar and go to one of the other two in town, I now get why we need 3
Parking: Parking is small + tight and shared with the smoke shop right next to it. I've seen people park somewhere else and walk.
Atmosphere: 4
Food: 3
Service: 2
Terrible customer service.
Atmosphere: 1
Food: 1
Service: 1
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