The Scoop Ice Cream Cafe
18 Church St, Ellington
(860) 454-0996
Recent Reviews
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Love it here! So glad there is a nice local ice cream place!
Great ice cream & customer service.
Atmosphere: 4
Food: 5
Service: 5
Been here several times, got amazing milkshakes, came in 6pm wednesday 7-24, to get some funshakes. They have pictures on the wall. We pointed to 3 very elaborate milkshakes with a huge amount of toppings. The young lady who was alone behind the counter said she'd do her best. It took her 20 minutes to give us 2 vanilla milkshakes with 1 reeses and a few pieces of Hersheys, balanced in cups, melting profusely. She kept stopping to help other people, never finished our others until another girl came in and made something that looked at least a little like the picture. Those 3 milkshakes and another cup of ice cream costs 55 dollars. I had to ask for more toppings to try and not disappoint the kids. What was given to us was a laughable comparison. It was like ordering off wish .com. she said sorry we don't have all the ingredients. Ok so you didn't put any on it then? Sorry I'm the only one working. Ok didn't know that meant you didn't need to even try. Sorry we don't really make those right now. Then why is it listed on the menu and you have a picture of it up and accepted the order.
It's just ice cream. So I paid for it, kept my comments to myself apologized to the kids and just probably will not be back. And If I do and she's working again I'll leave. Not worth it.
Atmosphere: 1
Food: 1
Service: 1
Here on a Friday at 7 asked for the strawberry shortcake and was told they had no strawberries
Atmosphere: 5
Food: 3
Service: 5
I have been here many times. The service, cleanliness and product are above par. The kids working there are so sweet. Tonight I ordered incorrectly. The young guy served up my ice cream just how I asked. I said to my Mom, I messed up my order. The young guy said we can fix orders, no problem. I said it is my mistake, not yours. I got 3 scoops of one exquisite flavor vs 3 different flavors. I got black raspberry cheesecake, highly recommend. But seriously these young people are great. The product is great will be back again and again. Keep up the great service and product please. Also this place is spotkessly ckean!
Atmosphere: 5
Food: 5
Service: 5
Great ice cream shop with delicious flavors and fun milkshakes.
Atmosphere: 5
Food: 5
Service: 5
This ice cream shop is amazing, the service is everything. Cant wait for the summer time!!
Atmosphere: 5
Food: 5
Service: 5
Very creamy ice cream!
Atmosphere: 5
Food: 5
Service: 5
First time at the Scoop Ice Cream Cafe - was delicious! Highly recommend this place!!
Terrible customer service very rude.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Tim scoot really help me out today please make him employee of the month.
Atmosphere: 5
Food: 5
Service: 5
I lost something here and they found it for me the same night - I got it back safely and they were both very kind and respectful about it!! The place is also super
Atmosphere: 5
Food: 5
Service: 5
Great ice cream and atmosphere, super friendly employees.
Excellent ice cream friendly counter service, plenty of parking
Hands down, dopest of dope ice cream. Flavors are UNREAL and the staff goes above and beyond to help
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