Dunkin'
200 Tunxis Hill Rd, Fairfield
(203) 330-1212
Recent Reviews
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Gave me a plain coffee in my order which was a MACCHIATO and thought i was dumb enough to not taste the difference. Pathetic
Donuts are so good staffs are really nice
Disgusting customer service. Not one time have I went here and had a good experience. All staff are highly disrespectful. The owner needs to rehire better staff. Horrible look for this location.
Great service
Atmosphere: 5
Service: 5
Remind me never to go here again. $18 for 12 donuts and attitude. Pass
Atmosphere: 1
Food: 5
Service: 1
One of the more competent dunkins around. They won’t annoy you with messing up your order, and they have manners.
This could have been a 5 star review but customer service was lacking overall. I had to practically beg and plead to get my Dunkin’ Refresher for $3. My coupons were scanned but my member ID wasn’t and I was charged full price for the refresher. The cashier tried to tell me I couldn’t return and repurchase, which was untrue. He eventually obliged and I received back the difference. Speaking of which, if I scan a coupon, my member ID should automatically be applied and vice versa to prevent this issue (similar to a rewards card). Store was newly renovated, donuts fully stocked, and no line. Best croissant I’ve ever had at any Dunkin’ location (but my hash browns were undercooked). The female workers didn’t smile, greet or interact with me but the male cashier was friendly (besides that little mishap). My overall experience went fairly well but they need customer service training ASAP.
Atmosphere: 3
Food: 4
Service: 2
Ask for a cup of water for my dog wanna charge A dollar… the girls there act like they own the company ……. About to send ice there lol
Atmosphere: 1
Service: 1
This dunking apparently won’t honor the coupons on the app and try to make fake rules. I would skip this. They just greedy for money. How your dunkin and won’t accept my coupon. Corporate will find out about this
Food: 1
Service: 1
Good for a local spot for your coffee needs, sometimes the customer service is a hit or miss. But the drinks are already on point and very much delicious!
Atmosphere: 5
Food: 5
Service: 2
Restaurantji Recommends
Great customer service, always polite and ready to go. They always get my order correct (not like other DD). Thank you very much...
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dunkin Donuts, Assorted Half Dozen or Dozen Donuts, Mixed Donuts, Iced Caramel Latte, Doughnut, Dunkin' Energy
This is what I get for cheating on my regular Dunkin spot. I wanted to treat myself and get something to go for my hour commute to work and since this was the one on the way to the Merritt, I went. Boy do I regret it. I ordered A matcha with hash browns and I immediately knew something was wrong. For starters, my maths was bubbly at the top. Since I get a matcha every Friday, I knew it didn’t look right but I gave it the benefit of the doubt. Now when I tasted it , that is when I realized I was practically scammed. Not only did it not taste good but it seems as if they used water to make it instead of the oat milk I asked for. Then I pressed on and decided to eat the hashbrowns … and I all I can say is… way to beat a girl when she’s already down. The hash browns tasted terrible and I still can’t pinpoint what that horrid taste was. Now back to the matcha, for the first time ever, I did not finish it and threw it away. Save yourself the disappointment and go to another Dunkin. I believe there is one down the road.
Best Dunkin around . Clean , kind staff , and quick ! Rosie is the manager I believe and she’s the best !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Caramel Latte, Doughnut
My favorite and most visited dunkin
Atmosphere: 5
Food: 5
Service: 5
Cinnamon raisin bagel is terrible!!! No raisins..no cinnamon...
Atmosphere: 5
Food: 1
Service: 5
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