Dunkin'
199 Congress St, Merritt Pkwy Northbound, Fairfield
(203) 292-6690
Recent Reviews
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Cold croissant and they said they can't heat them up. What kind of crap is that? I like my croissants warm at the least.
Food: 1
Top tier dunkin
Atmosphere: 5
Food: 5
Service: 5
Haiti, girl who works afternoons, is so nice and caring. Even though she works alone on busy days, she is ready to get every customer in and out. The manager, named Fernando, is very unprofessional, and lets his employees act rude. Seeing the reviews, I’m not the only one who thinks so too. Especially girl with tattoos all over and pink hair. They just seem aggravated.
Atmosphere: 3
Food: 5
Service: 4
Employee said she's on break and can't serve anyone. Lost 3 customers
Atmosphere: 1
Food: 1
Service: 1
Went to stop here QUICKLY on my way home. Worker was in bathroom when I got here. Took about 5 min to come out, (fine ok) then took another 2-3 min to walk to the back. Must of been grabbing his phone, absolutely no rush to customers. WALKED OVER TO ME ON HIS PHONE doing whatever then asked me if he could help me. Are u serious? Absolutely nobody has customer service skills anymore. You should not be on your phone while your at wk helping customers. Period! Dunkin, do better. I go to many diff dunkins and I never see such horrible service.
Service: 1
I ordered a large latte with milk and a cookie and all I received was a large coffee with no milk. Who put that one guy behind the counter??
Atmosphere: 1
Food: 1
Service: 1
The guy is very polite and great however the lady tends to give 20 or 21 munchins even when they charge for 25
Atmosphere: 2
Food: 2
Service: 1
Worst experience ever had.the lady working this morning is very rude. ?I wish I could gave negative star.Never gonna come back ?
Rude and unprofessional service, a guy eating He didn't say hello even though I did it That guy had a bad attitude just to tell me they didn't have a single frozen coffee.
Atmosphere: 1
Service: 1
I went to inside to get my mobile order and she told me they don’t have regular milk, they only have almond milk and oatmeal milk but i don’t drink them. i told the lady just give me something else and i didn’t even ask for refund or something and whoever works there she was so rude to me and she just gave me attitude. I was trying to place my order but she was on the phone while I’m at the store. she didn’t even give any attention to me. dunkin needs better and more kind workers. I’m not coming back to this place never again. huge zero star!!! if you can’t do this job then don’t work!
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How rude and unprofessional do u have to be, to get mad at doing the bare minimum at the job u work and get payed at. They rlly thought they ate that. The yt girl with the bun attitude isn’t cute, fix it. I payed 6 dollar for a drink, i better get it correct.
Not a full service Dunkin Donughts in that it doesn't have the hot food options, howver it has the standard drinks and baked goods.
Atmosphere: 1
Food: 1
Service: 5
How rude and unprofessional do u have to be, to get mad at doing the bare minimum at the job u work and get payed at. They rlly thought they ate that. The yt girl with the bun attitude isn’t cute, fix it. I payed 6 dollar for a drink, i better get it correct.
The staff is wonderful.
Atmosphere: 5
Food: 4
Service: 5
Great customer service, friendly and very fast.
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