Five Guys

340 Grasmere Ave, Fairfield
(203) 254-3238

Recent Reviews

Jack Ericson

its bad

Ryon Davis

I placed a order online and when receiving my meal and didn't have all the topping I asked for, so I call in the store and told the manager Hunter what happen and she gladly told me to come in whenever and I will have a free meal on the house , that's what i call doing good bussiness and keeping ur customers happy!

Atmosphere: 5

Food: 5

Service: 5

C O

I work as a delivery person and every time that I have a order from this restaurant I always have a bad experience, they never have done the order or they don’t care about it, always take forever to do something, even do if the place is empty….. what kind of people this place hired?

Atmosphere: 1

Food: 5

Service: 1

A&J Logistics

I went this afternoon with my 17 years old daughter for lunch, crew were there great, food was goodA++

Atmosphere: 5

Food: 5

Service: 5

Green's Car Service LLC

Great staff ? ?

Atmosphere: 5

Food: 5

Service: 5

Cynthia Simpson

I just paid over $20.00 for a dried up cheeseburger with very unripened tomato on it and soggy tasteless fries. I thought I lucked out missing the lunch crowd then I realized the ripoff prices and knew why no one else was in there. I will never go here again and I'll spread the word about how bad it was. $13.00 hamburgs and $7.00 fries make you a greedy pig.

Atmosphere: 1

Food: 1

Service: 1

Yuri Vargas

Very nice people work here, the place is very clean all the time.Parking: Fairfield Ct

Recommended dishes: Cheeseburger Lettuce Tomato Onions and Peppers

Victor C.

Great customer service and the manager on the mon afternoon shift was very courteous to me and my daughter. Very accommodating!

Dustin Mandre

Went in with my wife and daughter to order fries as a snack. 30 minutes later, still no fries. But plenty of other people got their orders which included fries. When I asked what the status of my order was, they said one minute and that was before I waited another 15 minutes and called them out on how crazy it is to wait over 30 minutes for just fries and how people who ordered after me got their food.Staff openly complain about management and no sense of urgency. Meanwhile, the staff shows no effort or empathy for not having a sense of urgency to make my order.Either way, it was a garbage experience. Never going back.Thankfully the fries were good but I would gladly take a refund instead to get my 30 minutes back. For a fast food restaurant, this was very slow, and it was 7:00 on a Sunday night with only 2 other patrons in the restaurant at the time I ordered.Dietary restrictions: Only vegan option available are fries, which are cooked in peanut oil.

Atmosphere: 4

Food: 3

Service: 1

Recommended dishes: Large Fries

Jeremy S.

Hey It's Five Guys!Five stars!!Enough saidFries - great!Burgers- OMG!Service- wowPeanuts while you wait. -C'mon!

Katie Riesco

Great customer service, super nice management and employees.

Atmosphere: 5

Food: 5

Service: 5

Joanna Fragoso

Best Hot Dog in the region.

Atmosphere: 5

Food: 5

Service: 5

Raknoo

Staff service is very bad???????The staff is very bad. I asked for food without pork, and the employee added pork. The branch is very

Atmosphere: 1

Food: 1

Service: 1

Michael Bud

Found a long piece of plastic INSIDE my hamburger. Literally plastic like a 3” strip of a plastic bag. Never eat here.

Atmosphere: 1

Food: 1

Service: 1

George A.

Love them burgers, juicy and delicious. I'd only ask that they use a "beefier" bun... stuff falls apart and then I have to fish out the pieces and try to reconstruct the burger

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