Panera Bread

2320 Black Rock Tpke, Fairfield
(203) 373-7761

Recent Reviews

Sort by
Elizabeth Martinez

I placed an order and received expired fruit cup.

Food: 1

Oleg Kushnir

This place looks poorly attended. It’s always something missing like coffee, hot water, coffee lids, brown sugar or cream. Many times few items missing at the same time. Coffee is cold most of the times.
If you ask staff about those they give you attitudes. This place is not clean, nice and friendly like it used to be. :((

Atmosphere: 3

Food: 4

Service: 3

Paulo Perez

They really need to work on the cleanliness of the place.

Atmosphere: 2

Food: 4

Service: 4

Angie Owens

Food is good

Atmosphere: 4

Food: 5

Service: 4

Rich Baig

Beautiful people

Atmosphere: 5

Food: 5

Service: 5

AJ

This location has serious issues with unprovoked staff rudeness and attitude towards customers, and is a VERY frequent occurrence I, along with many others, have noticed amongst various employees countless times.

Service: 1

Mike M

This place SUCKS!! I think they're to pricey, no inexpensive lunch here! 🙄 Very LOUD extremely annoying!! Find someplace else!!

Atmosphere: 1

Food: 1

Service: 1

Justin Sabol

I don't think this food is healthy for anybody

Atmosphere: 5

Food: 5

Service: 5

octavio galli

Let me tell you, I used to be a 20-year Starbucks drinker. I worshipped the line, the ritual, the name scrawled on the cup. But lately? Walking into a Starbucks feels dead: 90% takeout, minimal people sitting, minimal chatter, that third-place energy gone. Meanwhile, Panera is doing something smart. Really smart. It’s not just food, it’s strategy.

Paul Carbone (yes, the CFO now steering Panera Brands) isn’t tinkering around. He’s helping reinvent Panera into what Starbucks used to be: a place you go to stay, to work, to mix with others, to linger over a cup. With over 57% of Panera’s sales now from ecommerce and the Unlimited Sip Club subscription model drawing in folks who used to drop $4–5 per drink elsewhere, Panera has pulled ahead.

Let’s talk about that Sip Club: for about $10.99/month (now bumped to ~$14.99 in many places) you get nearly everything: hot or iced coffee, teas, fountain drinks, Charged Lemonades, free refills while you’re in the café, drink every two hours. This isn’t just value for someone who wants a drink here and there — this is a power move to lock in daily habit. Students, freelancers, people with laptops — they show up more, they stay longer, they spend more.

Contrast that with Starbucks under Brian Niccol. He walked in, saw what’s happening: falling same-store sales, stores with dwindling in-person crowd. He’s trying with his “Back to Starbucks” turnaround: store closures, job cuts, simplifying the menu, re-investing in the café experience. But he’s got a steep hill. The cracks are there. The momentum is with value and habit, and when customers can get more for less and an environment that invites them to stay, that’s a powerful one-two punch.

So yes — Panera has won me over. If you asked me six months ago: I’m Starbucks all the way. Now? I hit Panera every day. Sip Club is unbeatable. Quantity. Quality. Ambiance. And people are flocking back in. Starbucks might still dominate in brand recognition, but Panera is quietly taking back territory: the territory of the lingering, the working, the connecting.

If you're a coffee drinker, if you're someone who wants more than just “grab and go,” Panera is the new Starbucks you wished Starbucks still was — and seeing more and more places follow that model

Atmosphere: 5

Food: 5

Service: 5

Isabella

I ordered from the pick 2 deal and got the Half Green Goddess Chicken Cobb Salad & the Half Toasted Italiano sandwich. It came with a free piece of a French Baguette and for my drink I ordered an Iced Caffe Latte with No Espresso Shots, 4 Caramel Syrup and 3 Madagascar Vanilla Syrup. It was the best coffee I have ever had and I love coffee ☕️ The total was $29.41. The food was very delicious and cooked wonderfully. They are very kind here and treat everyone with respect and kindness! This place is usually quiet and alot of people usually work on school/work assignments here. You will see alot of people with computers. Very chill place.

Atmosphere: 5

Food: 5

Service: 5

William During

It used to be a great place. Last time we went there was no one to take your order, and the food did not agree with me. The staff is very unfriendly. Would not eat there again.

Atmosphere: 3

Food: 3

Service: 2

Ni He

Panera bread is right, cause that's all you're gonna get on your sandwich. The little steak there was on the steak and mozzarella sandwhich tasted like Salisbury steak.

Food: 1

Rolando Castro Melendez

Man, the place looks very boring and all items are very expensive for a normal breakfast or only a drink.

Atmosphere: 3

Food: 3

Service: 3

stacy kennedy

Sips club. Always a joy

Leonard Krulewich

Self service. Excellent bread and pastries

Atmosphere: 2

Food: 3

Service: 3

Loading...