They literally gave me bacon flavored cloudy water with a few bacon bits in it and passed it off as their “baked potato soup”. This happened for BOTH of the soups in my order. It was inedible. And there was a big, fat fly in my salad! I used to love this place. What happened?
Atmosphere: 1
Food: 1
Service: 1
신동운
Very tasty bread and coffee are provided.
Atmosphere: 5
Food: 5
Service: 5
Angel Gonzalez
Came to pick up DoorDash and was rudely told to get my other somewhere else where no one was able to help me. Hopefully somebody corrects this inappropriate customer service.
Service: 1
abby z
Whoever was working on sandwiches today did an absolute exquisite job because my sandwich was exactly what i asked for and exactly what i wanted and it was delicious and made my entire day
Atmosphere: 5
Food: 5
Service: 5
Kristen Englund
Absolutely disgusting. Tastes like nothing. Husband tried and agreed. Cheese is so bad. I used to like Panera, but this is not ok.
Food: 1
JESSICA FUNK
This is by far the best Panera considering atmosphere, it feels so cozy but also very stylish. Has a fireplace, outdoor seating, different sections that makes you feel like you are in a different place every time you sit at a different section. Fast internet, easy access to plugs for your computer, very friendly and fast working stuff and always very clean with full selections exhibited. Parking lot is large enough and makes it very convenient even in extremely busy Black Rock area, there are other stores at the mall so you can shop without having to drive after you had your meal or drink. Drink selections are limited in Panera the old menu was much better. But still the best of its class in a large perimeter in that part of Fairfield. Most Panera customers are not happy with the small interior very modern look as it gives the expression of a fast food place. Panera customers usually like to sit down and hand out at their local Panera. This was seems new and nice with old glory. Which makes it favorite hand out cafe in Fairfield for many.
Parking: During lunch hour parking lot a bit busy as this is a very busy location but the rest of the time it is always easy to park. Even during the busiest times due to this location being part of a shopping mall there is plenty of parking available.
Kid-friendliness: Menu and large interior as well as outdoor terrace is very nice for children to hang out without getting board.
Wheelchair accessibility: It is a large Panera with enough space for someone to move around with wheelchair. I don’t use one but I have seen a few people using them very comfortably in this location. Bathroom also has wheelchair accessibility.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Cinnamon Swirl & Raisin Bagel, Bear Claw, Variety of Breakfast Sandwiches, Variety of Panera Sandwiches, Everything Bagel with Plain Cream Cheese
A AA
I enjoy Panera, but honestly have never liked this one. Food is the same, layout is nearly the same as most Paneras, but something is just off. No one seems particularly happy to be there, haha.
Kid-friendliness: The mac and cheese is always a hit with the kids, everything else is very OK, but rarely exciting to them. Booths make it easy to eat with your kids without too much chaos.
Atmosphere: 3
Food: 4
Service: 3
Frankie
Had no ingredients legit lazy people.
Atmosphere: 1
Food: 1
Service: 1
Marco V Mayen
Great food, only thing i dont like it, sometimes i order for pick up, they always chamge pick up location around, hard to keep up
Atmosphere: 3
Food: 4
Service: 4
Jose Baez
Good place for a quick bite! My nephew said the food was excellent ?
They literally gave me bacon flavored cloudy water with a few bacon bits in it and passed it off as their “baked potato soup”. This happened for BOTH of the soups in my order. It was inedible. And there was a big, fat fly in my salad! I used to love this place. What happened?
Atmosphere: 1
Food: 1
Service: 1
Very tasty bread and coffee are provided.
Atmosphere: 5
Food: 5
Service: 5
Came to pick up DoorDash and was rudely told to get my other somewhere else where no one was able to help me. Hopefully somebody corrects this inappropriate customer service.
Service: 1
Whoever was working on sandwiches today did an absolute exquisite job because my sandwich was exactly what i asked for and exactly what i wanted and it was delicious and made my entire day
Atmosphere: 5
Food: 5
Service: 5
Absolutely disgusting. Tastes like nothing. Husband tried and agreed. Cheese is so bad. I used to like Panera, but this is not ok.
Food: 1
This is by far the best Panera considering atmosphere, it feels so cozy but also very stylish. Has a fireplace, outdoor seating, different sections that makes you feel like you are in a different place every time you sit at a different section. Fast internet, easy access to plugs for your computer, very friendly and fast working stuff and always very clean with full selections exhibited. Parking lot is large enough and makes it very convenient even in extremely busy Black Rock area, there are other stores at the mall so you can shop without having to drive after you had your meal or drink. Drink selections are limited in Panera the old menu was much better. But still the best of its class in a large perimeter in that part of Fairfield. Most Panera customers are not happy with the small interior very modern look as it gives the expression of a fast food place. Panera customers usually like to sit down and hand out at their local Panera. This was seems new and nice with old glory. Which makes it favorite hand out cafe in Fairfield for many.
Vegetarian options: Mediterranean sandwich, tomato soup, salads etc
Parking: During lunch hour parking lot a bit busy as this is a very busy location but the rest of the time it is always easy to park. Even during the busiest times due to this location being part of a shopping mall there is plenty of parking available.
Kid-friendliness: Menu and large interior as well as outdoor terrace is very nice for children to hang out without getting board.
Wheelchair accessibility: It is a large Panera with enough space for someone to move around with wheelchair. I don’t use one but I have seen a few people using them very comfortably in this location. Bathroom also has wheelchair accessibility.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Cinnamon Swirl & Raisin Bagel, Bear Claw, Variety of Breakfast Sandwiches, Variety of Panera Sandwiches, Everything Bagel with Plain Cream Cheese
I enjoy Panera, but honestly have never liked this one. Food is the same, layout is nearly the same as most Paneras, but something is just off. No one seems particularly happy to be there, haha.
Kid-friendliness: The mac and cheese is always a hit with the kids, everything else is very OK, but rarely exciting to them. Booths make it easy to eat with your kids without too much chaos.
Atmosphere: 3
Food: 4
Service: 3
Had no ingredients legit lazy people.
Atmosphere: 1
Food: 1
Service: 1
Great food, only thing i dont like it, sometimes i order for pick up, they always chamge pick up location around, hard to keep up
Atmosphere: 3
Food: 4
Service: 4
Good place for a quick bite! My nephew said the food was excellent ?
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Fast preparation, and food is always good. Staff was more friendly than other locations.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ciabatta Cheesesteak
Good pizza and sandwiches.
Love the food at Panera! Green Goddess Caprese Melt was awsum!
Food: 5
Customer service went to crap. Food preparation and presentation is very unappetizing and unappealing. No wonder why I don’t come here anymore
Great value Friendly
Atmosphere: 5
Food: 5
Service: 5
Loading...