Subway
I-95 Northbound, Fairfield
(203) 955-1131
Recent Reviews
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Even though it's past opening time, they're not taking orders because they're busy preparing. I don't even know what I'm saying because I'm muttering to myself. I guess I don't want to work. It's on the menu, but they don't sell it because there's no filling.
Atmosphere: 4
Food: 4
Service: 1
We were hungry and tired and stopped to get food. They were busy but Anthony was amazing and singlehandly doing the job of three people, making sandwiches and being very friendly. The food was good, the energy even better. Anthony deserves a raise and promotion.
Atmosphere: 5
Food: 5
Service: 5
I just stopped by this Subway location, and unfortunately, it was one of the worst experiences I’ve had. There were no other customers at the time, but the employee, Bertha, was incredibly rude throughout the entire interaction. When we tried to order a sandwich with mozzarella, she mumbled under her breath that they didn’t have it. When we politely asked what cheeses they did have, she ignored us completely. We then requested Parmesan, and she curtly told us they didn’t have that either.
Even after we gave her our sandwich order, her attitude remained unpleasant, making the entire experience uncomfortable. I certainly wouldn’t recommend anyone visit this location unless they’re in the mood for a frustrating and unfriendly encounter. This level of service is unacceptable, and I hope the management takes steps to improve customer interactions moving forward.
Atmosphere: 1
Food: 1
Service: 1
We were there at 8am and was told they are not open. Fix your hours
Service: 1
8:40 pm . No tuna, probably didn’t wanna go to the fridge and bring more. Oven closed, no churro also, because of the oven. And they ask for tips…?.
Atmosphere: 1
Food: 1
Service: 1
Horrible food
9am , there's a lady sitting on her phone and yelling with attitude that they are closed .
Atmosphere: 1
Service: 1
Went in 45 minutes after opening girl behind counter tried to tell me they didn't open until 915am. Clearly they were open she just wanted to be on her phone
Worst customer service…. Rude behavior with customers , serving the food dirty without changing the gloves
This review is for you Management of SubwayI have a very disappointed encounter with your worker in where she was on the phone and did NOT listen for what i wan asking on my order I ask Not to be toasted and have to shout 3-4X for her to listen then she put a bunch of veggies that i have to ask her to remove it coz i did not ask for it, then i ask her may be my english that she dont understand so i ask her on her own language i think she got upset coz at the end she purr a lot of MAYO to my sandwich, come on Boss it is my food she is playing with and on top of this i am paying for it, make sure you get the right help to help/work with costumers or just make them sure she is not in the F phone so she can listen for our costumer request. Thank you. Like i mentioned it is my food that she play with.
Restaurantji Recommends
Went in 45 minutes after opening girl behind counter tried to tell me they didn't open until 915am. Clearly they were open she just wanted to be on her phone
Cashier say “we opened in 9:30” but in the app I see 9:00
Pro:They made me my subCons:Lettuce was all mostly brownThe yellow peppers weren't much better than the lettuceWorker was rude and in a bad moodProcess was rushed way beyond normal, with no other customers to warrant itAbruptly started wrapping up the sub before all the topings were on itFood quality: poorCustomer Service: poorCleanliness: poorBad enough of an experience to compel me to waist my time writing this review.- They were all huddled together socializing while they had bad food on the line that only takes max 3 minutes to replace.
Tried to eat here at 7:55pm. Google and Subway.com advertises they close at 9pm. Employee told me they are closed. What gives?
Very nice and clean service!
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