Dunkin'
106 CT-32, North Franklin
(860) 859-2870
Recent Reviews
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Great drive thru! Very helpful and friendly staff. Fast service. Order correct.
I just waited for 15 minutes to get a coffee and doughnut, I gave up never got the doughnut I paid for, Not happy at all, Will find another store
Hour before closing, no ice coffee yet again!
Ordered 3 lattes and I got 3 cups of warm milk. Usually im ok with mistakes being made, but for gods sake, forgetting the coffee in the coffee? Crazy. If you order coffee here enjoy your warm milk.
the dude who's always wearing that California sweater made my sandwich and coffee perfectly. was having a bad day. this stuff fixed me right up
I was in this dunkin this morning and was discussed buy the lack of service as a line of 5 costumers was waiting at the counter and the 2 employees were taking only drive through orders also one of them was repeatedly reaching in side of her shirt and not changing her gloves this was at 1045 am on 12/28/2024
My wife loves and kids love it here! My wife has forgotten her wallet and they let her pay later, amazing staff!
Atmosphere: 5
Food: 5
Service: 5
Very nice people if they weren't very nice people I would have probably left a review that was not top-notch only because of a miscommunication but I would certainly go again
Food: 4
Service: 5
Slow. Slow to get order, slow to make coffees etc.p
Atmosphere: 1
Food: 4
Service: 2
When ordering I had to repeat my drink order twice because when I stated my order the first time the person taking my order was clearly not at the register since she asked me to repeat it again by saying “how was it again?”. Next when getting to the window, my drink was wrong. Even after repeating it twice. I ordered a donut as well after repeating my coffee. I had to ask for the donut at the window before asking for my coffee to be remade so I don’t think she rang the donut up. The man in the window seemed confused about me asking for the donut. I do appreciate the nice gentlemen at the window who remade my coffee for me and told me to have a nice day. He handled the issue professionally but there were too many errors to excuse. I never post google reviews but after waiting almost 10 minutes for my entire order to be messed up it seemed necessary. Here is a photo of the donut i received as well….
Restaurantji Recommends
Drive thru .No glazed donuts left .Chocolate frosted doughnut was all day dry ? ?Not like when each store made their own .
Atmosphere: 5
Food: 3
Service: 5
Dunkin on Pennsylvania Ave, Niantic is the best in the area. Friendly, efficient, always service with a smile.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagels
Absolutely wonderful!!! Very clean, spectacular service and always super friendly! ? Ashley, the Manager and the entire team (sorry I do not currently have all of their names- will add/edit once I know them ) are ALWAYS upbeat, smiling and extremely welcoming. They are all totally on top of their game first thing in the morning. When we arrive, they automatically get our favorite order set to go as well as ask if we want to add anything to our “usual.” Truly a delightful way to start the day - they jump start our day in the happiest direction with such warm, friendly and top notch service. Oh, and the coffee and the bagels are perfectly made and always delicious! ? ☕️ ☕️ ?
Atmosphere: 5
Food: 5
Service: 5
3lbs of whole bean for $20. Can't be beat!
Atmosphere: 5
Food: 5
Service: 5
Place has lazy people that can't pick up a phone and never has what I order seriously needs better
Atmosphere: 2
Food: 3
Service: 1
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