Ben & Jerry’s
41 Hebron Ave, Glastonbury
(860) 430-6961
Recent Reviews
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Great flavor and cute color
Atmosphere: 5
Food: 5
Service: 5
Pretty expensive but good eats
Dietary restrictions: Gf options
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Brownie, Chocolate Chip Cookie Dough
Decent enough. Options are always fun. Customer service was lacking, but it looked like the person was working by themselves and trying to help customers and clean.
Atmosphere: 3
Food: 4
Service: 3
Great service, very clean the person on duty was extremely friendly. The Coffee chip was great.
Atmosphere: 5
Food: 5
Service: 5
Very good
Vegetarian options: None
Dietary restrictions: None
Parking: Good
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Brownie
Selena had exceptional service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Freshly Baked Waffle Cone
Love Ben and Jerry's Ice cream, good customer service as well.
Atmosphere: 3
Food: 5
Service: 5
I don’t know what happened to the ice cream but it has gone down hill quickly. Use to be amazing now it’s just mediocre. Charging 8 plus dollars for a “large” that is only slightly bigger than a small is crazy. So many better local places where you can get 100x better ice cream for half the cost. #shoplocal
Atmosphere: 1
Food: 1
Service: 4
It's Ben & Jerries. They are awesome. Though staff seem a little short staffed for the cleaning and last minute service needs. Seems like often one person is there to do it all. But may have been a call out that day. Always clean, variety offered.
Excellent service. Quality ice cream.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Selena was super helpful and nice.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Freshly Baked Waffle Cone
Ben & Jerry's is renowned for its exceptional service, attributed to its commitment to customer satisfaction. Their staff, exemplified by Nicole, goes above and beyond to create a welcoming and enjoyable experience for patrons. The ice cream quality is top-notch, crafted with premium ingredients and innovative flavors, ensuring a delicious treat for every customer. Nicole's dedication and passion contribute significantly to the overall positive atmosphere, making her an invaluable asset to the team and enhancing the reputation of Ben & Jerry's as a provider of both excellent service and exceptional ice cream. Nicole is definetly my favorite ice cream server with her fantastic service, great ice cream flavor suggestions , etc the list could go on!
Atmosphere: 5
Food: 5
Service: 5
Went in for some ice cream and was helped by scooper Nicole. She was extremely helpful when I was looking for vegan free options and was very polite. Will definitely be coming back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookie Cookie
Cookie sundae was amazing… service was even better!! Thank you Nicole for a great experience!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Custom Sundae
Had a very good experience at this Ben and Jerry’s, I think the employees name was Nicole. She was very helpful with suggesting new flavors. She deserves a raise.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Custom Milkshake 20oz
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