Chili's Grill & Bar
2855 Main St, Glastonbury
(860) 657-2333
Recent Reviews
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Just picked up take out
Parking: Lots of spaces for parking
Atmosphere: 2
Food: 2
Service: 4
they have messed up my DoorDash order every time. I haven’t had issues with any other Chili’s restaurant until this one.
Food was great. Unfortunately, we had a new server. No problem in itself, but when we had an issue with payment that he caused (he switched the receipts, and I paid for an order that was not mine) he reduced the problem to his manager to "just one cent" (He misheard us. We were comparing a difference in receipt price with items that costed differently) He proceeded to gossip, and the manager was passive aggressive with us. After explaining, he simply threw me a 5 dollar giftcard instead of refunding me the difference, disingenuously wishing us a happy MLK day afterwards.
Atmosphere: 3
Food: 4
Service: 1
My friend and I entered the restaurant and sat in a bar booth. There was nobody at the entrance or in the bar at the time we sat down. After about 15 minutes I decided to go find someone to serve us. I located a worker and told her that we were waiting in the bar for 15 minutes and nobody was there to take our order. She said that she would get someone over their to take our order. The manager spoke to us from the bar and yelled at us and said the bar was closed and denied service for food with other customers present in the bar. I'm very upset at this as I and my friend are regulars. The manager who was there was not professional and spoke down to us and told me that I wasn't there for 15 minutes and lied and said I just walked in. He would not serve us and made us feel uncomfortable. He has been reported to corporate and I will follow-up with them about this unacceptable behavior. I felt discriminated.
Service: 1
My friend and I entered the restaurant and sat in a bar booth. There was nobody at the entrance or in the bar at the time we sat down. After about 15 minutes I decided to go find someone to serve us. I located a worker and told her that we were waiting in the bar for 15 minutes and nobody was there to take our order. She said that she would get someone over their to take our order. The manager spoke to us from the bar and yelled at us and said the bar was closed and denied service for food with other customers present in the bar. I'm very upset at this as I and my friend are regulars. The manager who was there was not professional and spoke down to us and told me that I wasn't there for 15 minutes and lied and said I just walked in. He would not serve us and made us feel uncomfortable. He has been reported to corporate and I will follow-up with them about this unacceptable behavior. I felt discriminated
Terrible!!!
The staff were amazing to take care of me. But with that said Chili's is charging a lot for microwave food.
Atmosphere: 3
Food: 2
Service: 5
W eats
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: BBQ Pulled Pork and Burger Sandwich, Chicken Sandwich
We were in for dinner. Our server, Joel, made sure that we had everything and didn't have to wait. He has a great personality!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak and Shrimp, Chicken Bacon Ranch Quesadillas
Love the waiters
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great service! Amina has the best attitude around and goes above and beyond for customers!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips & Salsa, Fries
Food has been cold when bought to our table the last two times. First time they comped my husband’s meal. The second time we were so annoyed we just payed and left. Last time visioning this location unfortunately.
Atmosphere: 2
Food: 2
Service: 3
Great hospitality and great food, will always come back for chilis ?
Atmosphere: 5
Food: 5
Service: 5
We ordered a delivery for dinner last night for three (3) people. The delivery was on time (pre-ordered), and all drinks and food were delivered so nicely to our front door by the driver. Chili's took great care to pack everything inside a very large bag. The individual dinners were all inside their own large plastic containers and all were hot. We also got the chips with salsa - the chips are absolutely the VERY BEST !! Everyone of us really ENJOYED ALL THE FOOD from the delicious salads/dressings to the main courses with the sides we ordered. It was a GREAT FEAST !!! We were all so amazed how far our money went. The hamburgers are absolutely huge and even are so heavy ! Ha ha
Thank you to all the employees at Chili's who packed our order with so much kindness and I just want you all to know we are touched by your care. Fans of Chili's forever !!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steamed Broccoli, Chips & Salsa, Salad, Fries, Chicken Sandwich
Excellent place, well located, pleasant atmosphere and good service. The food 10/10
Atmosphere: 5
Food: 5
Service: 5
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