Everything is good apart from an old lady who is not good at English (No disrespect) but the people who are good at it if they do it would be more good for the customer. since they don't have to wait long for thier order. Staff is so friendly, they do accept thier mistake and compensate properly and in very friendly manner
Atmosphere: 5
Food: 5
Service: 5
tirth gandhi
Everything is good
Atmosphere: 5
Food: 5
Service: 5
Courtney Binek
Friendly, fast, and good service
ES SSO
food and drinks were all great! however, the older women with red hair and glasses was extremely rude and I likely won’t be back to this location because of her. this wasn’t the only time she’s acted this way and I have actually contacted friends from Glastonbury who also know exactly who she is based on her attitude alone. She needs to be fired.
Atmosphere: 5
Food: 4
Service: 1
Jazab Ali
Regarding my recent purchase of the six-meal deal two days ago, I must express my disappointment. The hash browns were regrettably cold, and the cheese sandwich was not warmed up at all. The service left something to be desired.
Food: 1
TM.
Great service and patient staff. There is an occasional language barrier between customers and a few staff members, but great service overall. Everyone always seems so happy and so chill. Any of these ratings saying otherwise clearly either don’t understand that employees may have a language barrier, or they have not worked in food service themselves. Love this location and their coffees just taste better here
Atmosphere: 5
Food: 5
Service: 5
Katrina Lank
Walked in and the guy took my order but I had to repeat it even though it was a simple coffee, no biggie, but during my wait, two other people got their order before me which didnt make sense since my order wasnt complicated, and an iced coffee was spilled over the counter onto the floor and no one was in a hurry to clean it. Was left there my whole visit and it was right in front of the pick up area. They didnt seem like they wanted to be at work today. Idk, first and last visit.
Atmosphere: 3
Service: 2
liz soto
I had place an order at 9:20am I arrived my ordered was still not ready I proceeded to wait for basically almost 30mins while watching customers at the register and other mobile orders being placed out and handed to other customers. It took the young African American lady that was working the register to finally ask me if I need help to hand me my order and not the young white lady that was packing up all the orders. I felt like I was being pushed to the side and just being ignored. And once I received my order my food was cold, last of ingredients being used. The lack of customer service and how my food was presented to me completely turned me away from coming to this location ever again even had to throw my order away because it was not up standards
Atmosphere: 1
Food: 1
Service: 1
Mike c
Food and coffee is consistently better than the main street Dunkin so I don't mind the lack of drive through. If you bring more than 1 person with you there is only 1 table that seats 4
Atmosphere: 3
Food: 4
Service: 3
Angelo DiBernardo
Used to be fantastic. Now you have to wait 10 minutes for a cup of coffee.
Everything is good apart from an old lady who is not good at English (No disrespect) but the people who are good at it if they do it would be more good for the customer. since they don't have to wait long for thier order. Staff is so friendly, they do accept thier mistake and compensate properly and in very friendly manner
Atmosphere: 5
Food: 5
Service: 5
Everything is good
Atmosphere: 5
Food: 5
Service: 5
Friendly, fast, and good service
food and drinks were all great! however, the older women with red hair and glasses was extremely rude and I likely won’t be back to this location because of her. this wasn’t the only time she’s acted this way and I have actually contacted friends from Glastonbury who also know exactly who she is based on her attitude alone. She needs to be fired.
Atmosphere: 5
Food: 4
Service: 1
Regarding my recent purchase of the six-meal deal two days ago, I must express my disappointment. The hash browns were regrettably cold, and the cheese sandwich was not warmed up at all. The service left something to be desired.
Food: 1
Great service and patient staff. There is an occasional language barrier between customers and a few staff members, but great service overall. Everyone always seems so happy and so chill. Any of these ratings saying otherwise clearly either don’t understand that employees may have a language barrier, or they have not worked in food service themselves. Love this location and their coffees just taste better here
Atmosphere: 5
Food: 5
Service: 5
Walked in and the guy took my order but I had to repeat it even though it was a simple coffee, no biggie, but during my wait, two other people got their order before me which didnt make sense since my order wasnt complicated, and an iced coffee was spilled over the counter onto the floor and no one was in a hurry to clean it. Was left there my whole visit and it was right in front of the pick up area. They didnt seem like they wanted to be at work today. Idk, first and last visit.
Atmosphere: 3
Service: 2
I had place an order at 9:20am I arrived my ordered was still not ready I proceeded to wait for basically almost 30mins while watching customers at the register and other mobile orders being placed out and handed to other customers. It took the young African American lady that was working the register to finally ask me if I need help to hand me my order and not the young white lady that was packing up all the orders. I felt like I was being pushed to the side and just being ignored. And once I received my order my food was cold, last of ingredients being used. The lack of customer service and how my food was presented to me completely turned me away from coming to this location ever again even had to throw my order away because it was not up standards
Atmosphere: 1
Food: 1
Service: 1
Food and coffee is consistently better than the main street Dunkin so I don't mind the lack of drive through. If you bring more than 1 person with you there is only 1 table that seats 4
Atmosphere: 3
Food: 4
Service: 3
Used to be fantastic. Now you have to wait 10 minutes for a cup of coffee.
Restaurantji Recommends
Ice cream
Atmosphere: 4
Food: 4
Service: 4
Horrible at managing morning rush, which is the only time people care about them
I ordered a butter pecan latte. I’ll let this picture speak for itself.
Dietary restrictions: None
Atmosphere: 4
Food: 4
Service: 4
Great people!!! Great experience. Customer service is awesome!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Maple Sugar Bacon Breakfast Sandwich, Bacon Egg and Cheese, Hash Browns
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