This lady more concerned with her phone. She looked up at me and continued watching her phone and slowly attempted to service me
Atmosphere: 3
Food: 5
Service: 1
Andrea Komšić
They didn’t have whole milk?!?
Aimee Santerre
The gentleman working tonight was a pleasure. Usually rest stop dunkins have miserable people working. This gentleman was friendly, efficient and got our order perfect! Thanks!!!
Service: 5
youngman oh
Dear Sir and Madam
I am a regular customer and love to go Dunkin Donuts.
Two weeks in a row Same last Friday Morning They messed up my order Actually they refused to take order Can you read my story and think about it Sir and Madam
It started to make me annoying Service getting worse
I just want to share what was happening July 19 th Friday morning shift and the other Friday morning shift Service team show bad attitude build up and provide to all customer with terrible service experience
Actually Is zero star attitude I don’t think they don’t appreciate work at great Dunkin Donuts
Yesterday I just went in and try to order my regular order Ham egg and cheese on croissant
No one at front desk and So I try to use kiosk screen
As soon as I try to touch screen
I got a pretty good yelling from employees
If you want to wait 20 30 minutes Go ahead Very meaningful voice
The other couple of customers Make a face and took off
I don’t hear No Sir No apologies Very rude No sign of system down sign posting
Don’t want to fight with mean people So I just went to store and pick up Coffe and cookies
I don’t think it is right Keep bad employees Who sink yelling customers with no reason
I just want to my lunch and try to use kiosk.
I have no reason to hear yelling and mean attitude Other customers took off. I just let you know It was pretty bad attitude
Management Sir and Madam
Should give very strong warning Thank for reading my story and Have a good day
Atmosphere: 4
Food: 3
Rose Robinson
Got my coffee ☕️ at 638am I just want to say to the employee working by herself thank you so much I have 8 hrs to get home my coffee was delicious 😋 I'm sorry ir all alone I been there before you did a amazing job god bless you hope you're not alone for long have a great day hun ~ Rosemary
Atmosphere: 5
Food: 5
Service: 5
Silvia FMGarcia
I liked Dunkin Donuts but this one particularly I was a little disappointed,
Atmosphere: 2
Food: 2
Service: 1
Tom Vic
So upset, i ordered a mobile order for 18 donuts and when i got home there were only 13. How can you miscount and be off by so many.
Atmosphere: 1
Food: 1
Service: 1
Mario Quijada
Says they close at 10pm, 8:30 pm he’s just sitting there and said he already closed.
Jamal Talib
Yet again, I had a terrible experience at the Dunkin' on 15 South. I asked for a medium hot decaf, fresh, and the employee rudely grabbed the filter basket, snapping, 'Is this fresh enough for you?' in an aggressive tone. Even the girl working at the gas station in front of the store overheard him and was watching. If I were the manager, I'd fire him on the spot. He seems unhappy, but he’s being paid to do the job—too bad. I'll never stop at this location again.
Atmosphere: 1
Service: 1
Alison Kee
Got our entire order wrong and burnt everything they gave us refused to rectify terrible would never go back again
First, the guy who worked I think African American the guy he gave me a latte which is half cup foam on medium size ( just like small size). I asked for caramel but not a single spoon even it’s charged. God bless America.
Atmosphere: 5
Food: 2
Service: 1
Matthew M
1 Star service. Couldn’t greet the customer despite making eye contact half a dozen times. The two employees were too busy talking to each other and walking around kn pajamas
Service: 1
M Herman
I am beyond disgusted with the quality of service at this location. I placed an order via app and upon arrival they would not serve the food nor help to get a refund.
Atmosphere: 1
Food: 1
Service: 1
Jose L. Villaverde
Super rude service, even speak well, they attend like mumbling
Atmosphere: 2
Food: 3
Service: 1
Guojie Zheng
On the evening of February 27th, at 6:30 PM, I encountered a very unfriendly African American employee at this doughnut shop. He said something, and I thought he was ready to serve me. So, I told him what I wanted, but he angrily told me, 'Can't you see I'm busy?' I was shocked at that moment. I explained to him that I thought he was talking to me and preparing to serve me, and I asked him why he was treating customers so rudely. Later, he even directly told me, 'We're close and not serving you.' Oh my god, I didn't expect such rude behavior from an employee at such a big chain store.
This lady more concerned with her phone. She looked up at me and continued watching her phone and slowly attempted to service me
Atmosphere: 3
Food: 5
Service: 1
They didn’t have whole milk?!?
The gentleman working tonight was a pleasure. Usually rest stop dunkins have miserable people working. This gentleman was friendly, efficient and got our order perfect! Thanks!!!
Service: 5
Dear Sir and Madam
I am a regular customer and love to go Dunkin Donuts.
Two weeks in a row
Same last Friday Morning
They messed up my order
Actually they refused to take order
Can you read my story and think about it Sir and Madam
It started to make me annoying
Service getting worse
I just want to share what was happening
July 19 th Friday morning shift and the other Friday morning shift
Service team show bad attitude build up and provide to
all customer with terrible service experience
Actually
Is zero star attitude
I don’t think they don’t appreciate work at great Dunkin Donuts
Yesterday
I just went in and try to order my regular order
Ham egg and cheese on croissant
No one at front desk and So I try to use kiosk screen
As soon as I try to touch screen
I got a pretty good yelling from employees
If you want to wait 20 30 minutes
Go ahead
Very meaningful voice
The other couple of customers
Make a face and took off
I don’t hear
No Sir
No apologies
Very rude
No sign of system down sign posting
Don’t want to fight with mean people
So I just went to store and pick up
Coffe and cookies
I don’t think it is right
Keep bad employees
Who sink yelling customers with no reason
I just want to my lunch and try to use kiosk.
I have no reason to hear yelling and mean attitude
Other customers took off.
I just let you know
It was pretty bad attitude
Management Sir and Madam
Should give very strong warning
Thank for reading my story and Have a good day
Atmosphere: 4
Food: 3
Got my coffee ☕️ at 638am I just want to say to the employee working by herself thank you so much I have 8 hrs to get home my coffee was delicious 😋 I'm sorry ir all alone I been there before you did a amazing job god bless you hope you're not alone for long have a great day hun ~ Rosemary
Atmosphere: 5
Food: 5
Service: 5
I liked Dunkin Donuts but this one particularly I was a little disappointed,
Atmosphere: 2
Food: 2
Service: 1
So upset, i ordered a mobile order for 18 donuts and when i got home there were only 13. How can you miscount and be off by so many.
Atmosphere: 1
Food: 1
Service: 1
Says they close at 10pm, 8:30 pm he’s just sitting there and said he already closed.
Yet again, I had a terrible experience at the Dunkin' on 15 South. I asked for a medium hot decaf, fresh, and the employee rudely grabbed the filter basket, snapping, 'Is this fresh enough for you?' in an aggressive tone. Even the girl working at the gas station in front of the store overheard him and was watching. If I were the manager, I'd fire him on the spot. He seems unhappy, but he’s being paid to do the job—too bad. I'll never stop at this location again.
Atmosphere: 1
Service: 1
Got our entire order wrong and burnt everything they gave us refused to rectify terrible would never go back again
Food: 1
Service: 1
Restaurantji Recommends
First, the guy who worked I think African American the guy he gave me a latte which is half cup foam on medium size ( just like small size). I asked for caramel but not a single spoon even it’s charged. God bless America.
Atmosphere: 5
Food: 2
Service: 1
1 Star service. Couldn’t greet the customer despite making eye contact half a dozen times. The two employees were too busy talking to each other and walking around kn pajamas
Service: 1
I am beyond disgusted with the quality of service at this location. I placed an order via app and upon arrival they would not serve the food nor help to get a refund.
Atmosphere: 1
Food: 1
Service: 1
Super rude service, even speak well, they attend like mumbling
Atmosphere: 2
Food: 3
Service: 1
On the evening of February 27th, at 6:30 PM, I encountered a very unfriendly African American employee at this doughnut shop. He said something, and I thought he was ready to serve me. So, I told him what I wanted, but he angrily told me, 'Can't you see I'm busy?' I was shocked at that moment. I explained to him that I thought he was talking to me and preparing to serve me, and I asked him why he was treating customers so rudely. Later, he even directly told me, 'We're close and not serving you.' Oh my god, I didn't expect such rude behavior from an employee at such a big chain store.
Atmosphere: 1
Food: 1
Service: 1
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