Five Guys

143 Gold Star Hwy, Groton
(860) 445-2400

Recent Reviews

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Jennifer Brooks

Yummy burger and fries. A great treat for my daughter after field hockey practice.

Atmosphere: 5

Food: 5

Service: 5

Ben Lair

I will never order food here. Everytime I have been there it is always a ridiculous wait time for your order for mediocre tasting food. The workers are always being rude everything i come in. I have witnessed doordashers and uber eats drivers get ignored for over 20 min. Do better...

Atmosphere: 1

Food: 1

Service: 1

Paul Scott

Highly recommended.
About five years ago I stopped going here because it was not clean, in disrepair, and the service wasn’t that good.
About a year ago, I returned and continue to be impressed and pleased with the quality of food, the pleasant service and the shop’s cleanliness.
This weekend I was in and heard the manager or crew lead talking with his team: it was all about service, cleanliness, and keeping the quality of food high. I wasn’t part of the team, but his talk motivated me!
Keep up the good work.
Highly recommended.

Atmosphere: 4

Food: 4

Service: 5

Al

Small issue with the machine not printing out tickets, my order was delayed due to no fault of any staff. The gentleman taking orders offered me a milkshake to make up for extra wait time. I’m not sure if he’s a manager or not but he should be. That’s how you keep your customers happy even when something goes wrong 100% be returning. Great customer service!!!

Atmosphere: 5

Food: 5

Service: 5

Lewis Goodwill

The Food was hot and delicious. The staff was very friendly and helpful. Would highly recommend this restaurant to anyone looking for good food

Atmosphere: 5

Food: 5

Service: 5

miles brney

I know its 5 guys...I'm gonna be honest. The help pleasantly surprised me, the staff here was super friendly. The food came out good not spectacular or anything just good but the staff and pleasant manner made it a step above the usual 5 guys

Atmosphere: 3

Food: 4

Service: 5

Catherine Cudoni

There are two guys that are the nicest always....the rest of the staff needs a smile

Atmosphere: 4

Food: 4

Service: 4

Jo Parzych

Great burgers and fries, albeit a bit pricey. But generous portions and free peanuts

Atmosphere: 5

Food: 5

Service: 5

Vanessa

We visited this location twice over the weekend. Saturday night’s visit was great—friendly staff, quick service, and everything went smoothly. That’s why we decided to come back on Sunday.

Unfortunately, Sunday’s experience was the complete opposite. It wasn’t even busy, so we expected another smooth visit. But when it was our turn to order, the cashier literally walked away and started doing other tasks behind the counter. When we said we were ready to order, she sharply replied, “ONE MOMENT.”

We waited fifteen moments. She never returned to take our order. No apology, no acknowledgment—just ignored us completely.

It’s disappointing how inconsistent the service was between the two days. Saturday’s crew was great, but Sunday’s experience completely soured it for us. Sadly, we won’t be returning to this location after this interaction.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Five Guys Style, Cheeseburger, Bacon Cheeseburger, Voted Best French Fries, Little Cheeseburger

Rose

so nice so good 👏🏻

Atmosphere: 5

Food: 5

Service: 5

JONATHAN KELLEY A WORLD OF WINNING

Make shore you get your free peanuts 🥜 😉 the burgers are great fries 🍟 must be eaten within 20min or it's a wrap lol try the Cajun frys yummy 😋

Atmosphere: 5

Food: 5

Service: 5

Dominique DuBois

Food and service satisfactory, dining experience really enhanced with the radio pop music blasting over my head as I actually didn't want to hear what anyone at my table was saying J/k Would have to do take out in the future fr.

Atmosphere: 2

Food: 4

Service: 4

Kelly Murphy

Came in Saturday around noon. I wish I could remember that awesome woman's name that took my order, she was nice and friendly! The other staff members were also great, and wished us a nice day as we left. Thanks for being awesome!

Atmosphere: 5

Food: 5

Service: 5

amber kay

always 10/10 i love five guys and this location always puts out great food!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries, Little Cheeseburger, Cheeseburger

Kat S

Tasty burgers here! Came here for the first time while in the area and ordered a bacon cheeseburger with all the fixings. The burger was delicious! Staff was friendly. Prices were fair and service was fast.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Bacon Cheeseburger, Cheeseburger

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