It was day before valentine at 6pm it was quiet and intermittent. The food was delicious. I wanted to go somewhere me and my husband could enjoy a great meal and still be able to hear each other while conversing. For the most part the evening started off that way as it got closer to seven the noise level was becoming too loud to hear each other. But all and all we enjoyed our time.
Mari
The wine series paring dinner for January was absolutely fantastic. As always the staff is fabulous. Looking forward to the next ones to go to.
Michael Negron
I had breakfast and dinner here for four days and always had a good meal
Atmosphere: 5
Food: 5
Service: 5
Michael
Took 30 mins to order drinks after sitting down. Another 45 before we received our meal. Had to go to the waitress and manger to get our desert delivered. 2 hrs in the restaurant and had only one drink. Poor service
Helpful Contributor
Our Christmas holiday dinner worked out well, especially since we were given a private room for our family group, which made the evening feel relaxed and well organized. The atmosphere was pleasant, and arriving early helped us settle in before the rush. One area that could be improved is the lighting in this particular private room, which could be cozier for a dinner setting, and the room’s meeting‑style layout could be blended more fully with a warm dining ambiance. Still, the food and drink selections were strong, offering plenty of appealing choices, and the attentive, upbeat wait staff kept the experience running smoothly from start to finish.
Atmosphere: 3
Food: 5
Service: 5
Elizabeth
Dinner was good until a loud surprise party arrived. They did their best to keep it contained to a separate space with a door, however, it was still loud at times. Loved the beets & burrata salad!
Kristen Anbari
I ordered the lobster salad and the lobster pasta, and both were a huge disappointment. The lobster tasted like rubber—chewy, overcooked, and completely flavorless. The service was also terrible; it took forever to get anyone’s attention even though we were the only people dining in the restaurant on a Saturday night. For the prices they charge, the quality and experience were completely unacceptable. I won’t be coming back.
Atmosphere: 1
Food: 1
Service: 1
Hilary
The food was delicious every time. The service was great most of the time but on two occasions they might have been short staffed or maybe there was a rush of customers and service was a tad slow. You could see the staff was making every effort to speed things up. They were extremely kind and very helpful. I would definitely go back, just not if I'm in a big rush.
Marianne
Understaffed, the bartender was also waitressing tables. Appetizers were so/so, dinner food was very good. Had to ask the bus boy for a dessert menu. Very loud with the bar in the main dining room.
Ian
The food was delicious, but unfortunately the time it took to deliver our wine was unacceptable. After waiting more than 15 minutes to order a bottle of wine and then after another 10 minutes or so to be told it was not chilled therefore having to order a different bottle, to which we then waited a further 10 minutes to be informed this also was not chilled but they were chilling as quickly as possible, by this stage we were definitely not happy but accepted that we had no option but to take it. All in all it took 40 minutes to receive our wine. In the end the restaurant did kindly provide our wine at no charge, but surely it shouldn't take this amount of time to put a drink on the table. I don't understand why if you have white wine on the beverage list you don't have it available in the refrigerator.
This was one of the BEST dinners we have ever had! The food was delicious, the service was outstanding, and the prices were reasonable! Definately recommend!
Liliya Furman
I recently arranged a surprise anniversary breakfast for guests staying at the Mystic Marriott Hotel & Spa, and the experience with Helmsman Kitchen was simply wonderful. From the very beginning, Rafael was incredibly helpful in taking my order and ensuring every detail was just right. The breakfast arrived beautifully presented, and the food was absolutely delicious. The couple was delighted and truly touched by the thoughtful surprise. Thank you to the Helmsman Kitchen team for helping make this special occasion even more memorable!
Atmosphere: 5
Food: 5
Service: 5
William
Best broiled Salmon we have eaten in years!! Service on spot and very friendly. Highly recommended
Adam
Every single time we visit the Helmsman, the experience is the absolute best. I plan to make this my new favorite go-to.
Brian
Took my wife there for her Birthday Dinner. Very disappointed. Service was almost non existant. Wanted to raise a flag so we could finally order a drink but there was not one wait staff in the whole room to see it for a long time. Finally placed our order and then waited... and waited. Asked for some bread and was quickly told: "We don;t do bread". And waited some more. Meals arrived and they were so salty you really could not taste anything but the salt. After they cleared the meal, we were immediately presented with the check. Didn't even ask if we were interested in desert of coffee! The check listed two drinks that were not ordered and a charge for $57. for the pork chop (not $37. it looked like on the menu. After rechecking the menu it was in fact $57. but VERY hard to tell and certainly not worth it for a $4.00. pork chop that was too salty to eat! Marriott used to have high standards, but I guess things have changed.
It was day before valentine at 6pm it was quiet and intermittent. The food was delicious. I wanted to go somewhere me and my husband could enjoy a great meal and still be able to hear each other while conversing. For the most part the evening started off that way as it got closer to seven the noise level was becoming too loud to hear each other. But all and all we enjoyed our time.
The wine series paring dinner for January was absolutely fantastic. As always the staff is fabulous. Looking forward to the next ones to go to.
I had breakfast and dinner here for four days and always had a good meal
Atmosphere: 5
Food: 5
Service: 5
Took 30 mins to order drinks after sitting down. Another 45 before we received our meal. Had to go to the waitress and manger to get our desert delivered. 2 hrs in the restaurant and had only one drink. Poor service
Our Christmas holiday dinner worked out well, especially since we were given a private room for our family group, which made the evening feel relaxed and well organized. The atmosphere was pleasant, and arriving early helped us settle in before the rush. One area that could be improved is the lighting in this particular private room, which could be cozier for a dinner setting, and the room’s meeting‑style layout could be blended more fully with a warm dining ambiance. Still, the food and drink selections were strong, offering plenty of appealing choices, and the attentive, upbeat wait staff kept the experience running smoothly from start to finish.
Atmosphere: 3
Food: 5
Service: 5
Dinner was good until a loud surprise party arrived. They did their best to keep it contained to a separate space with a door, however, it was still loud at times. Loved the beets & burrata salad!
I ordered the lobster salad and the lobster pasta, and both were a huge disappointment. The lobster tasted like rubber—chewy, overcooked, and completely flavorless. The service was also terrible; it took forever to get anyone’s attention even though we were the only people dining in the restaurant on a Saturday night. For the prices they charge, the quality and experience were completely unacceptable. I won’t be coming back.
Atmosphere: 1
Food: 1
Service: 1
The food was delicious every time. The service was great most of the time but on two occasions they might have been short staffed or maybe there was a rush of customers and service was a tad slow. You could see the staff was making every effort to speed things up. They were extremely kind and very helpful. I would definitely go back, just not if I'm in a big rush.
Understaffed, the bartender was also waitressing tables. Appetizers were so/so, dinner food was very good. Had to ask the bus boy for a dessert menu. Very loud with the bar in the main dining room.
The food was delicious, but unfortunately the time it took to deliver our wine was unacceptable. After waiting more than 15 minutes to order a bottle of wine and then after another 10 minutes or so to be told it was not chilled therefore having to order a different bottle, to which we then waited a further 10 minutes to be informed this also was not chilled but they were chilling as quickly as possible, by this stage we were definitely not happy but accepted that we had no option but to take it. All in all it took 40 minutes to receive our wine. In the end the restaurant did kindly provide our wine at no charge, but surely it shouldn't take this amount of time to put a drink on the table. I don't understand why if you have white wine on the beverage list you don't have it available in the refrigerator.
Restaurantji Recommends
This was one of the BEST dinners we have ever had! The food was delicious, the service was outstanding, and the prices were reasonable! Definately recommend!
I recently arranged a surprise anniversary breakfast for guests staying at the Mystic Marriott Hotel & Spa, and the experience with Helmsman Kitchen was simply wonderful. From the very beginning, Rafael was incredibly helpful in taking my order and ensuring every detail was just right. The breakfast arrived beautifully presented, and the food was absolutely delicious. The couple was delighted and truly touched by the thoughtful surprise. Thank you to the Helmsman Kitchen team for helping make this special occasion even more memorable!
Atmosphere: 5
Food: 5
Service: 5
Best broiled Salmon we have eaten in years!! Service on spot and very friendly. Highly recommended
Every single time we visit the Helmsman, the experience is the absolute best. I plan to make this my new favorite go-to.
Took my wife there for her Birthday Dinner. Very disappointed. Service was almost non existant. Wanted to raise a flag so we could finally order a drink but there was not one wait staff in the whole room to see it for a long time. Finally placed our order and then waited... and waited. Asked for some bread and was quickly told: "We don;t do bread". And waited some more. Meals arrived and they were so salty you really could not taste anything but the salt. After they cleared the meal, we were immediately presented with the check. Didn't even ask if we were interested in desert of coffee! The check listed two drinks that were not ordered and a charge for $57. for the pork chop (not $37. it looked like on the menu. After rechecking the menu it was in fact $57. but VERY hard to tell and certainly not worth it for a $4.00. pork chop that was too salty to eat! Marriott used to have high standards, but I guess things have changed.
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