McDonald's

561 Long Hill Rd, Groton
(860) 445-7830

Recent Reviews

Sort by
Nature

Consistent 30+ minute wait in the drive thru and food is usually cold ordering ahead of time is idiotic

Atmosphere: 1

Food: 1

Service: 1

Bryan Mendez

This place does make the food fresh highly recommend! :)

Atmosphere: 5

Food: 5

Service: 5

DJ Colvin

Need more workers the guy in the window is nice but the place needs more than seemingly one worker.

Atmosphere: 4

Food: 4

Service: 2

ed Cory

I love that they have kid activity booklets at times (during the summer especially). We would come over and hang out with the kids for almost an hour. Wish it had a play place. Groton doesn't have enough playgrounds. With the app, Mikey D's has the best rewards and meal discounts. Free fry Fridays fo'eva.

Atmosphere: 4

Food: 3

Service: 4

Roya Moazzen

I’m just visiting as a guest, and this place was so crowded and amazing with fast service. Love it. Thank you all.

Atmosphere: 5

Food: 5

Service: 5

_starzz- y8r_ (_starzz_)

I searched for about an hour on Google maps to review this McDonald’s because it said I didn’t visit here. That’s how much I’m willing to leave this review. I would like to start off this review by first saying that we were going through the drive thru. We ordered 2 of the 2 cheeseburger meals. We ordered one sprite and one water for those meals. They ran out of water apperantly. So we had to give my brother a sprite he won’t even drink. Next, I would like to talk about the service. The employees were nice and all. Nothing much to report about there. Lastly, I would like to talk about the food. The two cheeseburgers had problems. One of them had a burnt bottom bun. The other one had un-melted and cold cheese, as if it was placed on right on the burger. The ketchup was really chunky which I guess I don’t mind. They had quick service, which although is amazing in most places, just proves no effort was made in putting together these burgers. Fries were fine at first but they made my Tounge tingle after eating them all (no allergies to potatoes or any food item by the way.) this is the worst McDonald’s I’ve been to this entire trip. So here’s my tips for this McDonald’s:

1. Ask your workers to keep having the friendly service they do. Also ask them to please take more quality into making their food.
2. I’m supposing that the potatoes weren’t washed before being made. Please wash the food before giving them to customers. It can actually make someone really sick.
3. Maybe have more water for little brothers who just want a water because he won’t drink sprite.

Thank you McDonald’s, your food was somewhat edible, but I was not satisfied.

Atmosphere: 5

Food: 1

Service: 4

Keith Mutch

They need to bring that restaurant back in time again. Somebody really screwed up the interior of that restaurant and don't take away the soda fountains either with all the options on it. Attention staff please clean ice cream machine daily are people like me will take notice immediately. And don't even me started on the Uber deliveries because the price tag is quite HuGGGEEeee like thick and creamy like that McDonald's milkshake when it's not half melted. My price tag of $100 is quite substantiated due to the fact that we purchased McDonald's for three people on Uber and the price tag was over $100. Please for the love of God put the playscapes back in the restaurant for real.

Atmosphere: 1

Food: 3

Service: 5

R

Forgot part of order and told me to give my name next time to receive it. Tried doing so today but they just sent me on my way.

Atmosphere: 1

Food: 1

Service: 3

rob g

I like this location. Food is always fresh and tasty and the employees are very friendly. This is my go to spot when I don’t bring my own lunch to work. I can usually get lunch for $5-$6 which is kinda rare nowadays lol

Atmosphere: 5

Food: 5

Service: 5

Sav

Call me big back but I get McDonalds all the time and they never ever EVERRRRRRR get the order right, the first couple times is whatever but every single time is actually absurd. It cannot be that hard to do your job.

Atmosphere: 5

Food: 5

Service: 1

Joseph Ullman

This might be the worst McDonalds I’ve ever been to. I’ve got food from it about 3 times, once breakfast, twice lunch. All three times the food was room temp or actively cold in the case of the breakfast.

The breakfast burrito I got was still partly frozen in the center. Their fries are cold and terrible. Same with their chicken nuggets, it’s like they warmed them in the morning and then just didn’t even bother to microwave them when putting together the order.

The worst thing happened when I ordered a hot coffee. I opened the lid to put in a sugar and the milk was clearly curtled and expired. It was disgusting and it’s unacceptable for their employee to see that and still serve it to a customer, hoping that I don’t open the lid of the cup. When I asked for a replacement and showed the manager the cup, he was annoyed despite the obviously expired creamer!

I will not be getting food from this location again until they replace its current management. The place is disgusting and needs someone responsible to overhaul it.

Highlights: COLD FOOD EVERYTIME AND EXPIRED COFFEE CREAMER. Needs new management!

Atmosphere: 2

Food: 1

Service: 1

Susan M

love this place!

Atmosphere: 5

Food: 5

Service: 5

Benjamin

Delivery driver.
Please stop hiding the food so I do not know when it's ready. I shouldn't have to ask multiple times. This is costing me money and I do not appreciate that. I can return the favor if you'd like.

Atmosphere: 3

Food: 3

Service: 1

Julian R

I have been to dozens of McDonald’s across the country and I have never been to one that consistently messes up orders as constant as this one. I don’t think I have ever in 3 years since living here I have had ordered here and not had something wrong with me order

Food: 1

David Kanouse

While the drive through did take longer than expected Mac’s expertise in costumer service made the entire visit worth while

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Fries, Mcchicken

Loading...