Starbucks
Big Y Plaza, 985 A Poquonnock Rd, Groton
(860) 449-9006
Recent Reviews
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The staff is always warm and welcoming. They go above and beyond with their customers!!
Atmosphere: 5
Food: 5
Service: 5
Everyone is so wonderfully sweet
Atmosphere: 5
Food: 5
Service: 5
Very peaceful atmosphere, kind and welcoming staff.
Atmosphere: 5
Food: 5
Service: 5
love going here!!! everyone is always so sweet and my order is always right :)
Atmosphere: 5
Food: 5
Service: 5
BRUH!! bussin coffee, absolute skibidi peeps, a real 6 7 cuh. Absolutely recommend to all my baddies.
Atmosphere: 5
Food: 5
Service: 5
Very loving and friendly staff. Always willing to help. Have recommended me great drink choices. Love this store and it’s my regular coffee house
Atmosphere: 5
Food: 5
Service: 5
It’s just that good
Atmosphere: 5
Food: 5
Service: 5
I called to see if they had the bear cups and before I could say anything the guy stated they were out of cups then hung up on me. I get that it's probably annoying, I used to be a SB barista, but I didnt deserve to be treated that way.
Atmosphere: 5
Food: 5
Service: 2
This morning we go in for a drink that we usually get It’s a mocha Frappuccino throughout the whole summer. We got this drink for. $8.60 three months later they tell us we’re getting two drinks for one price of one so now they want to charge us $20 for the same drink that we paid $8.63 for three months straight So we agreed to pay the price $20 for the drink and as it was being made, the manager comes running over so I’m gonna fit saying we can’t get that drink because it’s two drinks for one. She didn’t realize that we had paid $20 for that drink made a total fool out of herself. This is how they treat their customers will never be back very arrogant very childish very unprofessional.
there is a bottle cap in the glass of water,and I drank it all to
Atmosphere: 4
Food: 1
Service: 5
Restaurantji Recommends
Was surprised by how friendly the staff was. All working efficiently together and having fun doing it, it seemed. The place is clean and has ample, comfy seating. Good food and drink, too.
Atmosphere: 5
Food: 5
Service: 5
I come to this Starbucks frequently and have never had an issue so far. Today I made a mobile order for a venti matcha with strawberry cold foam, and unfortunately I wasn’t able to drink it was that poorly made. the matcha was so clumpy, even after going home and trying to mix it i was still drinking straight clumps of matcha. There was also like no cold foam on the top of it. I usually wouldn’t have complained about this because im someone who works in food service and understands how difficult it is, but I paid $8.59 for the drink. The workers were friendly, I just wish the drink matched the energy.
Atmosphere: 5
Food: 1
Service: 3
Poisoned me on Christmas
Atmosphere: 1
Food: 1
Service: 1
The Barista Ashley has terrible customer service skills. This person has a condescending and arrogant attitude towards the customers. I have been a customer at Starbucks for many years, and I visit the Groton location every morning. Upper management please reach out via email or message, I would like to share my experience. Thank you. EVERYONE ELSE IN THE STORE IS REALLY NICE. Including the manager. Thanks.
Service: 1
Gwen waited on us at 3:38pm today, this Barista went above and beyond, was extremely friendly, and made our beverages with perfection!! Thank you Gwen!!!! The 5 stars are really for this Barista!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Danish, Iced Lemon Loaf, Ham & Swiss Croissant
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