Ridiculous wait time to finally be told that someone else picked up the order. It's crazy how slow people work here and how careless they are.
Willis Martine
Good and quick drive thru. 👍👍👍👍👍
Atmosphere: 5
Food: 5
Service: 5
Adam Major
Waited 15 minutes to get stale nacho fries
Atmosphere: 1
Food: 1
Service: 1
Martin Shaw
Not gunna lie foods fine but lately this location is vary slow its wild to wait 30 mins in line going in side no better employees standoffish and look mad to be there
Atmosphere: 1
Food: 3
Service: 1
Gary Pizzo
30 minutes in drive thru line. Can't leave because you're blocked in. Terrible service and food is not great. Whoever owns this location is a complete moron. Never again
Atmosphere: 1
Food: 1
Service: 1
Keith Snyder
Still a little bit nauseous. Looks good before you eat it, but then the fun starts !
Atmosphere: 3
Food: 1
Service: 3
matt rek
Oh, you GOTTA close this one. Please. I keep giving them 2nd, 3rd, 4th chances. My own fault.
Rich Willis
i did a online app order to this location before i left home. took me about 8 minutes to arrive. i seen about 3 grub hub or uber eats drivers their waiting. so i waited. they left and more came and got there orders. so im getting a bit confused. 4 more came and left. its been about 10 minutes now. i tried to get someones attention but all the employees were ignoring everyone like there was no one there. they were even taking there time. at the 15 minute mark i finally got someones attention. my food was sitting off to the side at the drive through area for 9 minutes. no body even said my name or asked about it. i asked for a manager. it took her a bit to get there. i asked them to remake the food. they almost didnt want to and kept trying to come up with excuses like the next order before we can remake it is big. i told them thats fine as long as its hot. YOUR EMPLOYEES ARE USELESS WHEN IT COMES TO CUSTOMER SERVICE! they priorities delivery drivers over the actual customer that payed for there overpriced food. all they did to try and make up for it was gave me a coupon for a free taco... thats not enough. YOU NEED NEW EMPLOYEES! this is a restaurant where customer service is kind of required. next time im just coming to this location and im gonna video how bad there service is and post it online. you people are a joke
Atmosphere: 1
Food: 2
Service: 1
Ashvin Pidaparti
Ordered from here twice, not going back. First time- burritos were burnt and the fries were so heavily seasoned. Both were inedible. Second time- gave me the wrong food.
Atmosphere: 1
Food: 1
Service: 1
Hunter C
It's Taco Bell. Pull up, order food, get food, eat food or take with, get out. If you're looking for fine dining go eat your Chipotle or Panda Express or something idk.
Went to Groton location. First of all did not like they took the register person out to save money. My Order was messed up on kiosk which the shift incharge did not seem too happy about to remake it. Requested extra sauce iside quesadilla, did not look like they put extra sauce inside quesadilla nor gave me on side. Any way paid 17 n change for two items and drink. Usually I pay 14 n change at Chipotle and Moe's for one item and drink, and I still have left over food. Tacobell can not match quality/quantity of food to their rivals after paying that much. Bye Bye Taco Bell.
Atmosphere: 2
Food: 1
Service: 1
Amber Menning
We figured that we would give this Taco Bell a try again since the last time we went. Every time that we go, they never have Baja blast and they messed our order up. I ordered the new dipper burritos, and instead, both of my burritos were smashed together. They gave me the wrong dipping sauce, and my Dorito taco was very mushy/ falling apart because the meat had been sitting for a while. We will definitely not be coming back to this Taco Bell
Atmosphere: 2
Food: 1
Service: 3
mr a col
I go to this location every now and then always a ridiculously long wait for my little burrito that I order it's even worse when your DoorDashing staff always ignores customers they'll be on their phone then touching food and money without washing there hands or changing gloves which is a health hazard and is disgusting! Yesterday on 1/9/2025 I was picking up a door dash order and it was 2:00 a.m. The four employees that were on the clock were not in the store they were all in the parking lot in a vehicle getting high the one employee that came in was too messed up to even assist me so I just left extremely disappointed in Taco Bell management needs to get their employees in check He's
Atmosphere: 1
Food: 1
Service: 1
Amanda Mimande
Food was good and service was quick! I think the location could have been a little more clean. But other than that, no complaints.
Atmosphere: 2
Food: 5
Service: 5
antgonzo845
employees don't want to make orders if it's a few hours before closing. don't even bother
Ridiculous wait time to finally be told that someone else picked up the order. It's crazy how slow people work here and how careless they are.
Good and quick drive thru. 👍👍👍👍👍
Atmosphere: 5
Food: 5
Service: 5
Waited 15 minutes to get stale nacho fries
Atmosphere: 1
Food: 1
Service: 1
Not gunna lie foods fine but lately this location is vary slow its wild to wait 30 mins in line going in side no better employees standoffish and look mad to be there
Atmosphere: 1
Food: 3
Service: 1
30 minutes in drive thru line. Can't leave because you're blocked in. Terrible service and food is not great. Whoever owns this location is a complete moron. Never again
Atmosphere: 1
Food: 1
Service: 1
Still a little bit nauseous. Looks good before you eat it, but then the fun starts !
Atmosphere: 3
Food: 1
Service: 3
Oh, you GOTTA close this one. Please. I keep giving them 2nd, 3rd, 4th chances. My own fault.
i did a online app order to this location before i left home. took me about 8 minutes to arrive. i seen about 3 grub hub or uber eats drivers their waiting. so i waited. they left and more came and got there orders. so im getting a bit confused. 4 more came and left. its been about 10 minutes now. i tried to get someones attention but all the employees were ignoring everyone like there was no one there. they were even taking there time. at the 15 minute mark i finally got someones attention. my food was sitting off to the side at the drive through area for 9 minutes. no body even said my name or asked about it. i asked for a manager. it took her a bit to get there. i asked them to remake the food. they almost didnt want to and kept trying to come up with excuses like the next order before we can remake it is big. i told them thats fine as long as its hot. YOUR EMPLOYEES ARE USELESS WHEN IT COMES TO CUSTOMER SERVICE! they priorities delivery drivers over the actual customer that payed for there overpriced food. all they did to try and make up for it was gave me a coupon for a free taco... thats not enough. YOU NEED NEW EMPLOYEES! this is a restaurant where customer service is kind of required. next time im just coming to this location and im gonna video how bad there service is and post it online. you people are a joke
Atmosphere: 1
Food: 2
Service: 1
Ordered from here twice, not going back. First time- burritos were burnt and the fries were so heavily seasoned. Both were inedible. Second time- gave me the wrong food.
Atmosphere: 1
Food: 1
Service: 1
It's Taco Bell. Pull up, order food, get food, eat food or take with, get out. If you're looking for fine dining go eat your Chipotle or Panda Express or something idk.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Went to Groton location. First of all did not like they took the register person out to save money. My Order was messed up on kiosk which the shift incharge did not seem too happy about to remake it. Requested extra sauce iside quesadilla, did not look like they put extra sauce inside quesadilla nor gave me on side. Any way paid 17 n change for two items and drink. Usually I pay 14 n change at Chipotle and Moe's for one item and drink, and I still have left over food. Tacobell can not match quality/quantity of food to their rivals after paying that much. Bye Bye Taco Bell.
Atmosphere: 2
Food: 1
Service: 1
We figured that we would give this Taco Bell a try again since the last time we went. Every time that we go, they never have Baja blast and they messed our order up. I ordered the new dipper burritos, and instead, both of my burritos were smashed together. They gave me the wrong dipping sauce, and my Dorito taco was very mushy/ falling apart because the meat had been sitting for a while. We will definitely not be coming back to this Taco Bell
Atmosphere: 2
Food: 1
Service: 3
I go to this location every now and then always a ridiculously long wait for my little burrito that I order it's even worse when your DoorDashing staff always ignores customers they'll be on their phone then touching food and money without washing there hands or changing gloves which is a health hazard and is disgusting! Yesterday on 1/9/2025 I was picking up a door dash order and it was 2:00 a.m. The four employees that were on the clock were not in the store they were all in the parking lot in a vehicle getting high the one employee that came in was too messed up to even assist me so I just left extremely disappointed in Taco Bell management needs to get their employees in check He's
Atmosphere: 1
Food: 1
Service: 1
Food was good and service was quick! I think the location could have been a little more clean. But other than that, no complaints.
Atmosphere: 2
Food: 5
Service: 5
employees don't want to make orders if it's a few hours before closing. don't even bother
Atmosphere: 1
Food: 1
Service: 1
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