I made a quick pitstop at this Wendy’s by going through the drive-through yesterday. The employees at both windows were friendly and my food was good. I ended up getting a six dollar biggie bag, which seems like a good deal. Overall, I’m very happy with my decision to go to this Wendy’s
Atmosphere: 5
Food: 5
Service: 5
Anonymouse2323
How can you have someone operating a drive thru who doesn’t speak English!! You cannot put someone who speaks broken English and is only trained to read from a script in a drive thru. They have to be able to answer various questions but the fact this guy I just had the DISpleasure of dealing with couldn’t even explain why the “large” biggie bag is a $1 more than the “medium” other than it’s a dollar difference! That’s absolutely garbage and Wendy’s should be ashamed to employee people who can’t provide even mediocre customer service. SHAME ON YOU WENDYS!
Atmosphere: 2
Food: 2
Service: 1
mpat1265
Was extremely happy with this location. Food was fresh and hot despite having a long line in the drive thru.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dave's Combo, French Fries, Chili, Spicy Chicken Sandwich
Roger Rabbid Gaming and Reviews
Drive thru guy was extremely nice and my chx Sammy was excellent.
Atmosphere: 5
Food: 5
Service: 5
Errk Jalvortsen
Way more expensive than other Wendy's in the state, don't go here. Burger fries and a drink that was 90% ice cost me almost $25 dollars. I don't mind saying that much for real quality, UT not Wendy's. Next time I spend $25 on a burger it'll be at aspen in old saybrook, where they fresh grind the meat expertly cook it to your desired temp and serve it to you on a plate on a table in s nice restaurant.
Atmosphere: 1
Food: 1
Service: 1
Misha Tyner
Nuggets were not crispy. Fries overly salted.
Atmosphere: 3
Food: 2
Service: 4
Recommended dishes: French Fries, Double Stack Biggie Bag
George Spader
I went in to grab a large fry which looked like the size of a medium. Also, while eating, fat an uncomfortable film in mouth and tongue, horrible. This was in guilford.
Atmosphere: 1
Food: 1
Service: 3
Daniela Aldas
Excellent
Atmosphere: 5
Food: 5
Service: 5
Alexandria M.
Let's be clear, it's FAST FOOD, not a gourmet restaurant, so have realistic expectations. Also, I typically use the drive through, but I have been inside a couple times. I don't review off one visit. We all have good and bad days.With all that being said, this is probably the best AND most consistent Wendy's I've been to in CT. I go to this location maybe once a week, on my way to work. The staff is friendly, nice, and respectful. They say please and thank you. They smile and ask how you're doing.As far as service, they actually give you what you order, including the extras (sauces, ketchup, etc.), while still being fast. The food is hot and doesn't look thrown together.I haven't sat down inside, but I have went in to order. Inside is very clean, looks brand new. The restroom is clean and stocked.If you're in the mood for fast food, I would highly recommend this location. Keep up the great work everyone!Parking: Parking is on both sides of restaurant. Very spacious. Clean lot.
Beginning to lose my patience waiting 40 minutes and still waiting to get my meals. Total carnage here
J0ey
This Wendy’s has had a serious problem for about the last year or so when it comes to their chicken nuggets specifically. YOU NEED TO FRY THEM LONGER!!! Seriously. Wendy’s always used to have the crispiest, juiciest chicken nuggets of any of the fast food chains; they were by far my favorite. But whoever has been frying those chicken nuggets hasn’t been cooking them nearly enough because they’re disgusting every time I get them. They feel like rubber. I understand we’re talking about fast food here, not fine dining, but if you can’t fry your chicken nuggets correctly, as well as your fries to a certain extent, you’re going to lose many customers. I’m not exaggerating either - when I receive these chicken nuggets, I have to put them in my air fryer for like 10 minutes for them to actually be edible.
Atmosphere: 5
Food: 1
Service: 4
richard anigekwu
Good place for quick bite.
Atmosphere: 3
Food: 4
Service: 3
Carston Maher
The food was okay, and the service was great, but the prices seemed to not be a great value.
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Wendy
Yannick Limballe
Best burger in town, everything so clean and E tested the new burger. They have the coca-cola freestyle machine. So what else.
I made a quick pitstop at this Wendy’s by going through the drive-through yesterday. The employees at both windows were friendly and my food was good. I ended up getting a six dollar biggie bag, which seems like a good deal. Overall, I’m very happy with my decision to go to this Wendy’s
Atmosphere: 5
Food: 5
Service: 5
How can you have someone operating a drive thru who doesn’t speak English!! You cannot put someone who speaks broken English and is only trained to read from a script in a drive thru. They have to be able to answer various questions but the fact this guy I just had the DISpleasure of dealing with couldn’t even explain why the “large” biggie bag is a $1 more than the “medium” other than it’s a dollar difference! That’s absolutely garbage and Wendy’s should be ashamed to employee people who can’t provide even mediocre customer service. SHAME ON YOU WENDYS!
Atmosphere: 2
Food: 2
Service: 1
Was extremely happy with this location. Food was fresh and hot despite having a long line in the drive thru.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dave's Combo, French Fries, Chili, Spicy Chicken Sandwich
Drive thru guy was extremely nice and my chx Sammy was excellent.
Atmosphere: 5
Food: 5
Service: 5
Way more expensive than other Wendy's in the state, don't go here. Burger fries and a drink that was 90% ice cost me almost $25 dollars. I don't mind saying that much for real quality, UT not Wendy's. Next time I spend $25 on a burger it'll be at aspen in old saybrook, where they fresh grind the meat expertly cook it to your desired temp and serve it to you on a plate on a table in s nice restaurant.
Atmosphere: 1
Food: 1
Service: 1
Nuggets were not crispy. Fries overly salted.
Atmosphere: 3
Food: 2
Service: 4
Recommended dishes: French Fries, Double Stack Biggie Bag
I went in to grab a large fry which looked like the size of a medium. Also, while eating, fat an uncomfortable film in mouth and tongue, horrible. This was in guilford.
Atmosphere: 1
Food: 1
Service: 3
Excellent
Atmosphere: 5
Food: 5
Service: 5
Let's be clear, it's FAST FOOD, not a gourmet restaurant, so have realistic expectations. Also, I typically use the drive through, but I have been inside a couple times. I don't review off one visit. We all have good and bad days.With all that being said, this is probably the best AND most consistent Wendy's I've been to in CT. I go to this location maybe once a week, on my way to work. The staff is friendly, nice, and respectful. They say please and thank you. They smile and ask how you're doing.As far as service, they actually give you what you order, including the extras (sauces, ketchup, etc.), while still being fast. The food is hot and doesn't look thrown together.I haven't sat down inside, but I have went in to order. Inside is very clean, looks brand new. The restroom is clean and stocked.If you're in the mood for fast food, I would highly recommend this location. Keep up the great work everyone!Parking: Parking is on both sides of restaurant. Very spacious. Clean lot.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jr Bacon Cheeseburger, Chili
Great service good food too
Restaurantji Recommends
Beginning to lose my patience waiting 40 minutes and still waiting to get my meals. Total carnage here
This Wendy’s has had a serious problem for about the last year or so when it comes to their chicken nuggets specifically. YOU NEED TO FRY THEM LONGER!!! Seriously. Wendy’s always used to have the crispiest, juiciest chicken nuggets of any of the fast food chains; they were by far my favorite. But whoever has been frying those chicken nuggets hasn’t been cooking them nearly enough because they’re disgusting every time I get them. They feel like rubber. I understand we’re talking about fast food here, not fine dining, but if you can’t fry your chicken nuggets correctly, as well as your fries to a certain extent, you’re going to lose many customers. I’m not exaggerating either - when I receive these chicken nuggets, I have to put them in my air fryer for like 10 minutes for them to actually be edible.
Atmosphere: 5
Food: 1
Service: 4
Good place for quick bite.
Atmosphere: 3
Food: 4
Service: 3
The food was okay, and the service was great, but the prices seemed to not be a great value.
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Wendy
Best burger in town, everything so clean and E tested the new burger. They have the coca-cola freestyle machine. So what else.