Went here at 6 PM to meet with a study group since the internet claims it closes at 8PM to find that they close the lobby at least 2 hours before closing time since they close at 8.
amber cromeenes
I would have to give everything a zero rating. I'm not sure why that is never an option. Anyway, I stopped at the drive thru of this particular dunkin literally 4 minutes ago now. The girl working did not greet me, she simply said "sorry we're closed"..... at 6:43 pm on a Sunday? Really? I thought that's an odd closing time for a dunkin. I figured it had to be at least open until 7. So for good measure I checked trusty ol' Google as well as the sign on the door, both of which informed me that they are in fact supposed to be open until 8pm on Sundays at that location. Then the girl said as I drove away "Have a great night!" Which I can only assume was said condescendingly. Yeah sweetie I'm going to have an awesome night now that you decided to close early and I have over 2 hours of driving ahead of me. Let's hope I don't fall asleep and crash and hurt myself or worse, anyone else, because you decided you were tired of working and you closed an hour and 15 minutes early. Thanks a lot Dunkin of HADDAM CT!
WillowCatTree 1.
it's a really good place! one of my orders was not correct but they fixed it for me! The donuts there were really good!
Robert Farrell
Unfortunately, because of the bridge situation I can only visit on Thursday and Friday mornings and weekends. I would usually go there every weekday morning. I normally use the app and go inside to pick up my order. It saves me time, and everyone is always very pleasant and attentive. Anyway, some mornings like today they are short staffed, and I have to get on the drive through line. I don't know this until I arrive, park and get out of my car and walk to the doors to find they are locked. I can't cancel the order at this point, so I have to get on the drive through line. By then I have lost my place in line by three or more cars, and my order is cold. Please can you guys at least put one of those small plastic signs in the lot so that I know not to park and waste even more time. I have a one-hour drive ahead of me, so time is important to me. Better yet, why not install a pass-through box, so pick-up orders can be accessed even if the doors are locked. I spend thousands of dollars at Dunkin, and most of them at this branch. It is my go-to place for coffee and bagels. Love it...well most days anyway..
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagels, Donuts
ed sagnella
Excellent service! Their team was awesome.
Atmosphere: 5
Food: 5
Service: 5
Florinda Muller
Polite. Friendly.
Atmosphere: 4
Food: 3
Service: 5
James W
The people at the Dunkin’ are always very nice.
Atmosphere: 5
Food: 5
Service: 5
Gabriel Parker
Fastest Dunks drive thru I have ever been to in my life and I spent 20 years commuting around Boston. Whatever they are doing, the other stores should model themselves on it. I have been going here several times a week now for 3 years and it has been consistent.
Atmosphere: 5
Food: 5
Service: 5
Jena Vignola
Very clean establishment and service was excellent. Food looked fresh and they were making specialty drinks the way they are supposed to look! Very impressed with the cleanliness and service here.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Christopher M.
Six high school students working the store on a Sunday afternoon. They were only interested in chatting amongst themselves, carrying on and hurling language that you'd expect to hear on the football field. They were comparing stories of worst customer experiences they'd had, imitating customers and complaining. Service was horrible. They ruined everything they made and/or touched. After one of them basically tossed my food at me, I said "thank you," and she just gave me a dirty look and carried on with her friends and complaining. It's too bad they don't understand that without customers, they don't have jobs! I will never return to this one. Management needs to get all over this place!
Great service-one of the better Dunkin's. The food is Dunkin...so it's just like every other Dunkin. I appreciate the better service at this establishment!
Just a
Great service-one of the better Dunkin's. The food is Dunkin...so it's just like every other Dunkin. I appreciate the better service at this establishment!
Jessica Bloom
I love this Dunkin' Donuts. They are just so friendly and always get my order right. My daughter and I look forward to our Saturday morning stop every week.
Mazin Kaiser
Just order a large coffe, place was clean and it was very fast service.
Atmosphere: 4
Service: 5
Janet Parker Morin
I love this Dunkin Donuts. The manager is really nice and friendly. I miss the one of the guys that used to work there. He was awesome. My coffee is always good.Parking: Good parking!!
Went here at 6 PM to meet with a study group since the internet claims it closes at 8PM to find that they close the lobby at least 2 hours before closing time since they close at 8.
I would have to give everything a zero rating. I'm not sure why that is never an option. Anyway, I stopped at the drive thru of this particular dunkin literally 4 minutes ago now. The girl working did not greet me, she simply said "sorry we're closed"..... at 6:43 pm on a Sunday? Really? I thought that's an odd closing time for a dunkin. I figured it had to be at least open until 7. So for good measure I checked trusty ol' Google as well as the sign on the door, both of which informed me that they are in fact supposed to be open until 8pm on Sundays at that location. Then the girl said as I drove away "Have a great night!" Which I can only assume was said condescendingly. Yeah sweetie I'm going to have an awesome night now that you decided to close early and I have over 2 hours of driving ahead of me. Let's hope I don't fall asleep and crash and hurt myself or worse, anyone else, because you decided you were tired of working and you closed an hour and 15 minutes early. Thanks a lot Dunkin of HADDAM CT!
it's a really good place! one of my orders was not correct but they fixed it for me! The donuts there were really good!
Unfortunately, because of the bridge situation I can only visit on Thursday and Friday mornings and weekends. I would usually go there every weekday morning. I normally use the app and go inside to pick up my order. It saves me time, and everyone is always very pleasant and attentive. Anyway, some mornings like today they are short staffed, and I have to get on the drive through line. I don't know this until I arrive, park and get out of my car and walk to the doors to find they are locked. I can't cancel the order at this point, so I have to get on the drive through line. By then I have lost my place in line by three or more cars, and my order is cold. Please can you guys at least put one of those small plastic signs in the lot so that I know not to park and waste even more time. I have a one-hour drive ahead of me, so time is important to me. Better yet, why not install a pass-through box, so pick-up orders can be accessed even if the doors are locked. I spend thousands of dollars at Dunkin, and most of them at this branch. It is my go-to place for coffee and bagels. Love it...well most days anyway..
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagels, Donuts
Excellent service! Their team was awesome.
Atmosphere: 5
Food: 5
Service: 5
Polite. Friendly.
Atmosphere: 4
Food: 3
Service: 5
The people at the Dunkin’ are always very nice.
Atmosphere: 5
Food: 5
Service: 5
Fastest Dunks drive thru I have ever been to in my life and I spent 20 years commuting around Boston. Whatever they are doing, the other stores should model themselves on it. I have been going here several times a week now for 3 years and it has been consistent.
Atmosphere: 5
Food: 5
Service: 5
Very clean establishment and service was excellent. Food looked fresh and they were making specialty drinks the way they are supposed to look! Very impressed with the cleanliness and service here.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Six high school students working the store on a Sunday afternoon. They were only interested in chatting amongst themselves, carrying on and hurling language that you'd expect to hear on the football field. They were comparing stories of worst customer experiences they'd had, imitating customers and complaining. Service was horrible. They ruined everything they made and/or touched. After one of them basically tossed my food at me, I said "thank you," and she just gave me a dirty look and carried on with her friends and complaining. It's too bad they don't understand that without customers, they don't have jobs! I will never return to this one. Management needs to get all over this place!
Restaurantji Recommends
Great service-one of the better Dunkin's. The food is Dunkin...so it's just like every other Dunkin. I appreciate the better service at this establishment!
Great service-one of the better Dunkin's. The food is Dunkin...so it's just like every other Dunkin. I appreciate the better service at this establishment!
I love this Dunkin' Donuts. They are just so friendly and always get my order right. My daughter and I look forward to our Saturday morning stop every week.
Just order a large coffe, place was clean and it was very fast service.
Atmosphere: 4
Service: 5
I love this Dunkin Donuts. The manager is really nice and friendly. I miss the one of the guys that used to work there. He was awesome. My coffee is always good.Parking: Good parking!!