Good and fast and the bowl is really big enough to be two meals
Atmosphere: 5
Food: 5
Service: 5
Bashar Betros
First time here delicious food beautiful place very clean and great service
Atmosphere: 5
Food: 5
Service: 5
Milo Landau-Wing
Picard is a very nice and very helpful employee at the downtown Ali Babas
Atmosphere: 5
Food: 5
Service: 5
Somadina Iworisha
It’s just so good! Give it a try! Plus folks there are so nice.😊
Atmosphere: 5
Food: 5
Service: 5
Chantel Adams
ABK never misses! Literally just picked up this plate and the Muslim young lady made my plate look so pretty, prepped with love fasho.
Atmosphere: 5
Food: 5
Service: 5
Naila
Edited to reply to owner: See picture below of owner reply on Yelp.
Your response is NOT true at all. You did not offer a solution in the two interactions we had yesterday and it's very DISHONEST that you're making it seem like you did. As I told you, this was the second time I came to your restaurant. The first time the wings were cooked correctly. This time they were undercooked, I came to the counter and told you they were undercooked, you replied by saying you cant do anything and to next time ask for them well done. I don't like them well done, I like them cooked properly so that I don't get sick or food poisoning from undercooked chicken. So after you refused to correct the issue, I asked if you can cook them through which you did unhappily and with a bad attitude. After they were handed back to me, they were overcooked and the wings were inedible and very tough to chew. You then asked how they were and I told you they were not good but you seemed to not care and walked away. Again, you didn't try to remedy the situation. I had to throw them away. You're making it seem like taste preference but in reality it's about being consistent in the way the food tastes every time and making sure they are cooked properly. They were good the first time but not this time. It's very important to offer HONEST hospitality and great service to all guests. If you treated me like this, I'm pretty sure this behavior will continue for future guests, who can make their own informed decisions. As a restaurant, It really matters how you handle constructive feedback (in real time and in your reply). Take accountability and fix the issue instead of making it into a bad experience. If you would have handled the situation in a nice/better manner, you would still have a customer (& referrals to my friends/family) and a good review instead of a bad one. My review was not ONLY about the food quality but also the rude behavior I received in person and how I was treated.
Food was not cooked properly all the way through. When I went to the counter to tell them, the owner was standing there and she basically told me to deal with it. She did not try to fix the situation at all. She told me that I should have asked for it well done, like what? Instead of apologizing and trying to fix the issue she made it seem like it was my fault. Very manipulative and such bad customer service. Will never eat here again. Please do better and treat your customers with respect and try to solve problems so that you can keep customers. It was handled very poorly and if she handled it in a nicer way, I would have been understanding. You're in the restaurant business, you need to learn how to to respond to food quality issues instead of blowing them off and making the customer feel bad. Hopefully this review can help you treat the next person, who has an issue with their food, better.
Atmosphere: 1
Food: 1
Service: 1
Hamden House Collectibles
4 on service just because it takes a while to get the food but otherwise it's always great here
Atmosphere: 5
Food: 5
Service: 4
Samary Agosto-Polnett
We love Ali Baba’s Kitchen! The food is fabulous! Love the space, a great place to go for lunch or dinner.
We had Ali Baba cater for a huge university and the experience was amazing. The food was hot and fresh. Most importantly, everything was done in a timely manner. Jamshed Uncle is a lovely gentleman!
P.S: They catered for SRK and crew, while they were shooting Kabhi Alvida Na Kehna in New Haven, CT
Atmosphere: 5
Food: 5
Service: 5
Behram Akram
Very Authentic! Employees are pleasant 🙂 Music is diverse and Lit 🔥 Great atmosphere 👍🏻
Atmosphere: 5
Food: 5
Service: 5
AmirKhan Musakhel
The Service Employees is not responsible
Recommended dishes: Lemon Chicken Wrap
Marky Mark
A must have if you’re in the area!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Kati Roll, Chicken Gyro, Falafel Sandwich, White Sauce, Chicken Kebab Platter, Lemon Chicken Wrap, Chicken Kebab, Gyro Rice Tray, Chana Masala
Horrible service unfriendly
I strongly recommend this store, so good.
Atmosphere: 5
Food: 5
Service: 5
Good and fast and the bowl is really big enough to be two meals
Atmosphere: 5
Food: 5
Service: 5
First time here delicious food beautiful place very clean and great service
Atmosphere: 5
Food: 5
Service: 5
Picard is a very nice and very helpful employee at the downtown Ali Babas
Atmosphere: 5
Food: 5
Service: 5
It’s just so good! Give it a try! Plus folks there are so nice.😊
Atmosphere: 5
Food: 5
Service: 5
ABK never misses! Literally just picked up this plate and the Muslim young lady made my plate look so pretty, prepped with love fasho.
Atmosphere: 5
Food: 5
Service: 5
Edited to reply to owner:
See picture below of owner reply on Yelp.
Your response is NOT true at all. You did not offer a solution in the two interactions we had yesterday and it's very DISHONEST that you're making it seem like you did. As I told you, this was the second time I came to your restaurant. The first time the wings were cooked correctly. This time they were undercooked, I came to the counter and told you they were undercooked, you replied by saying you cant do anything and to next time ask for them well done. I don't like them well done, I like them cooked properly so that I don't get sick or food poisoning from undercooked chicken. So after you refused to correct the issue, I asked if you can cook them through which you did unhappily and with a bad attitude. After they were handed back to me, they were overcooked and the wings were inedible and very tough to chew. You then asked how they were and I told you they were not good but you seemed to not care and walked away. Again, you didn't try to remedy the situation. I had to throw them away. You're making it seem like taste preference but in reality it's about being consistent in the way the food tastes every time and making sure they are cooked properly. They were good the first time but not this time. It's very important to offer HONEST hospitality and great service to all guests. If you treated me like this, I'm pretty sure this behavior will continue for future guests, who can make their own informed decisions. As a restaurant, It really matters how you handle constructive feedback (in real time and in your reply). Take accountability and fix the issue instead of making it into a bad experience. If you would have handled the situation in a nice/better manner, you would still have a customer (& referrals to my friends/family) and a good review instead of a bad one. My review was not ONLY about the food quality but also the rude behavior I received in person and how I was treated.
Food was not cooked properly all the way through. When I went to the counter to tell them, the owner was standing there and she basically told me to deal with it. She did not try to fix the situation at all. She told me that I should have asked for it well done, like what? Instead of apologizing and trying to fix the issue she made it seem like it was my fault. Very manipulative and such bad customer service. Will never eat here again. Please do better and treat your customers with respect and try to solve problems so that you can keep customers. It was handled very poorly and if she handled it in a nicer way, I would have been understanding. You're in the restaurant business, you need to learn how to to respond to food quality issues instead of blowing them off and making the customer feel bad. Hopefully this review can help you treat the next person, who has an issue with their food, better.
Atmosphere: 1
Food: 1
Service: 1
4 on service just because it takes a while to get the food but otherwise it's always great here
Atmosphere: 5
Food: 5
Service: 4
We love Ali Baba’s Kitchen! The food is fabulous! Love the space, a great place to go for lunch or dinner.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
We had Ali Baba cater for a huge university and the experience was amazing. The food was hot and fresh. Most importantly, everything was done in a timely manner. Jamshed Uncle is a lovely gentleman!
P.S: They catered for SRK and crew, while they were shooting Kabhi Alvida Na Kehna in New Haven, CT
Atmosphere: 5
Food: 5
Service: 5
Very Authentic! Employees are pleasant 🙂 Music is diverse and Lit 🔥 Great atmosphere 👍🏻
Atmosphere: 5
Food: 5
Service: 5
The
Service Employees is not responsible
Recommended dishes: Lemon Chicken Wrap
A must have if you’re in the area!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Kati Roll, Chicken Gyro, Falafel Sandwich, White Sauce, Chicken Kebab Platter, Lemon Chicken Wrap, Chicken Kebab, Gyro Rice Tray, Chana Masala
A must have if you’re in the area!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Gyro Rice Tray, Falafel Sandwich, White Sauce, Lemon Chicken Wrap, Chicken Kebab Platter, Chicken Gyro
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