They ran out of steak during the lunch rush, they didn’t have any utensils filled in the bins, and the employees are rude. It’s understandable that you need to move quickly during a rush; however, customer service should still be a priority
Service: 1
Frank Ponce
Place was a mess, from the entrance trough the kitchen the place was so dirty, all tables and floor with food leftovers..
Atmosphere: 1
Food: 5
Service: 3
Hu 0torigo
Your standard tasting chipotle. Exceptional service. Exceptional staff that goes beyond and above for their customers. Amazing location in Hamden, and opens till 11pm in Connecticut? We truly love to see it!
Atmosphere: 5
Food: 5
Service: 5
Alicea Vazquez
This is my first and last time visiting this Chipotle! The staff members are rude, unprofessional, and unmotivated. I went to go pickup my online app order. It was already in a bag and ready to go but when I asked them for a simple request (If they could open my burrito and mix it up the contents then re-wrap it because it was not wrapped properly and left very loose). The manager who I was not even speaking with chimed in and said that they cannot do that because I had already touched the burrito and that is not something that they do and that they could not take it back. I was not asking them to remake it. I was asking them to mix it up then re-wrap it. As I proceeded to walk away with my order and fix it myself towards the entrance of the building. I could over here the staff members including the manager being very loudly about how ridiculous my request was and how they can't do that and just being very loud that everyone can hear within the restaurant. My burrito was cold and my bowl; I would never recommend this Chipotle to anyone!
Atmosphere: 1
Food: 1
Service: 1
Andrew Poppe
This is a great Chipotle location. The service could be faster, but altogether it's a great place for a quick burrito.
Atmosphere: 4
Food: 4
Service: 4
Jeremiah Walton
I ordered me a bowl online for delivery and I put in my free reward to get the free side of queso. But when I received my food my chips and bowl was the only thing that was there.
Atmosphere: 5
Food: 4
Service: 5
Erik Rogers
Food is always consistent and serves its purpose.
Atmosphere: 3
Food: 4
Service: 4
Rhuan Arthur
Ive been going to chipotle for years but this place was DISGUSTING. I even contemplated getting food at this place and almost walked out. As soon as I walked in, I saw the trash overfilling and the assembly line was NASTY with food all mixing together. The kitchen was disgusting behind the assembly line and the bathrooms even worst. How has this place not been shut down yet? I am astonished at how filthy this place was.
Atmosphere: 1
Food: 1
Service: 1
Paul Johnson
The time before last there were 2 illegals ordering 4 dishes each, this time no burritoes, only bowls.... do not ever go here for food
Atmosphere: 1
Food: 1
Service: 1
David
Suuper long line every time I come here. Food is good though. I ordered my food online and it was well made.
Total joke Assembly line you have to watch every step along the way. As you yelling back-and-forth to each other Through the plexiglass. Honey, mustard, chicken bowl the woman towards the end was putting a cover on and I question whether they put the chicken in which they had not. I ordered three tacos. They just shoveled the items on top of the shells like they were working in a graveyard. Totally burying the shells and stuff spread all over the place. I was better off getting a bowl. I asked for sour cream and guacamole in separate containers. Which she did. My mistake as I turn my head away to pay and the gentleman that was putting food items in the bag, never put them in. Did not realize it until I got home. My mistake. If you pay cash, they will not give you your full change. They round it up to their favor. Taxation without representation. And then I get offended when you asked for your correct change. WILL NEVER go to the HAMDEN store again. Will take the drive to New Haven. The New Haven store is neater and cleaner. And organize.
Robert 🤬
Atmosphere: 2
Food: 4
Service: 1
Naomi Pearl
I love this food, it's delicious. The only problem was that the chipolte chicken in my burrito bowl was a little bit fatty. Please do not use fatty chicken because next time I may have to get it without chicken. Other than that it was great!
If you like portions for toddlers than this place is great. You pay for the rice and you get a spoonful of meat. On top of this workers are rushing you and very unprofessional.
They ran out of steak during the lunch rush, they didn’t have any utensils filled in the bins, and the employees are rude. It’s understandable that you need to move quickly during a rush; however, customer service should still be a priority
Service: 1
Place was a mess, from the entrance trough the kitchen the place was so dirty, all tables and floor with food leftovers..
Atmosphere: 1
Food: 5
Service: 3
Your standard tasting chipotle. Exceptional service. Exceptional staff that goes beyond and above for their customers. Amazing location in Hamden, and opens till 11pm in Connecticut? We truly love to see it!
Atmosphere: 5
Food: 5
Service: 5
This is my first and last time visiting this Chipotle! The staff members are rude, unprofessional, and unmotivated. I went to go pickup my online app order. It was already in a bag and ready to go but when I asked them for a simple request (If they could open my burrito and mix it up the contents then re-wrap it because it was not wrapped properly and left very loose). The manager who I was not even speaking with chimed in and said that they cannot do that because I had already touched the burrito and that is not something that they do and that they could not take it back. I was not asking them to remake it. I was asking them to mix it up then re-wrap it. As I proceeded to walk away with my order and fix it myself towards the entrance of the building. I could over here the staff members including the manager being very loudly about how ridiculous my request was and how they can't do that and just being very loud that everyone can hear within the restaurant. My burrito was cold and my bowl;
I would never recommend this Chipotle to anyone!
Atmosphere: 1
Food: 1
Service: 1
This is a great Chipotle location. The service could be faster, but altogether it's a great place for a quick burrito.
Atmosphere: 4
Food: 4
Service: 4
I ordered me a bowl online for delivery and I put in my free reward to get the free side of queso. But when I received my food my chips and bowl was the only thing that was there.
Atmosphere: 5
Food: 4
Service: 5
Food is always consistent and serves its purpose.
Atmosphere: 3
Food: 4
Service: 4
Ive been going to chipotle for years but this place was DISGUSTING. I even contemplated getting food at this place and almost walked out. As soon as I walked in, I saw the trash overfilling and the assembly line was NASTY with food all mixing together. The kitchen was disgusting behind the assembly line and the bathrooms even worst. How has this place not been shut down yet? I am astonished at how filthy this place was.
Atmosphere: 1
Food: 1
Service: 1
The time before last there were 2 illegals ordering 4 dishes each, this time no burritoes, only bowls.... do not ever go here for food
Atmosphere: 1
Food: 1
Service: 1
Suuper long line every time I come here. Food is good though. I ordered my food online and it was well made.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
They always closed at 10:50pm
Total joke Assembly line you have to watch every step along the way. As you yelling back-and-forth to each other Through the plexiglass. Honey, mustard, chicken bowl the woman towards the end was putting a cover on and I question whether they put the chicken in which they had not. I ordered three tacos. They just shoveled the items on top of the shells like they were working in a graveyard. Totally burying the shells and stuff spread all over the place. I was better off getting a bowl. I asked for sour cream and guacamole in separate containers. Which she did. My mistake as I turn my head away to pay and the gentleman that was putting food items in the bag, never put them in. Did not realize it until I got home. My mistake. If you pay cash, they will not give you your full change. They round it up to their favor. Taxation without representation. And then I get offended when you asked for your correct change. WILL NEVER go to the HAMDEN store again. Will take the drive to New Haven. The New Haven store is neater and cleaner. And organize.
Robert 🤬
Atmosphere: 2
Food: 4
Service: 1
I love this food, it's delicious. The only problem was that the chipolte chicken in my burrito bowl was a little bit fatty. Please do not use fatty chicken because next time I may have to get it without chicken. Other than that it was great!
Food: 5
Service: 5
Recommended dishes: Burrito Bowl, Chips, Quesadilla
These workers in the front must hate their job😂😂
Atmosphere: 2
Food: 3
Service: 1
If you like portions for toddlers than this place is great. You pay for the rice and you get a spoonful of meat. On top of this workers are rushing you and very unprofessional.
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