Speedy/Great customer service! Tonight’s crew 100/10. From the fresh food to the cleanliness on the line was perfect ! I hope to encounter the same staff in the future. A raise should be considered 😌🫶🏽🥰🫡. They all deserve it! Thank you to each and every one of you that worked tonight.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rice Bowl
Lavonna Williams
I just went there around 8 this evening and ordered two bowls and got charged for the another customers order because the cashier wasn’t paying attention. Now I’m stuck with two bowls that I didn’t order and can’t get my money back.
Atmosphere: 1
Food: 1
Service: 1
Xander Puelcoejpín
Really unprofessional staff that make inappropriate comments
Atmosphere: 1
Food: 3
Service: 1
Danny
It’s finally time I write this review. I want to preface that I frequent many different Chipotle’s in the area. From Branford to Milford to Fairfield. Hamden Chipotle has been skimping on the meat for too long. Every time I order a bowl online, there is less than half of the chicken than there should be. I do not experience this at any other Chipotle. Enough is enough. I have complained to Chipotle customer service many times. If this continues, I will be contacting corporate. Hamden has been ripping consumers off for too long and getting away with it for too long. I will not stand for a $11 bowl of rice and corn.
Atmosphere: 3
Food: 2
Service: 4
M Baney
Employees are miserable. You’d think asking them to do their job would be like asking them for their first born. Went here for vets day and was extremely disappointed in the attitudes as well as portion sizes on extra cost items. Charging extra for half a spoon full should be a crime. Wouldn’t recommend this place to an enemy let alone a friend
Atmosphere: 1
Food: 1
Service: 1
Matthew
No water cup. Paid $3.15 for tap water… if you don’t have water cups, give them a regular cup. Simple.
They also do not take pride in keeping things clean. The floors and counters were very dirty at 12:30 pm on a Wednesday.
Very disappointed.
torrance greene
Never went to this place
J P
This is now the third time I've received sour cream with a strange color in it. I placed an order with lettuce, no guacamole and received an order with guacamole and no lettuce. This location is very disorderly and is in desperate need of retraining for the staff.
Atmosphere: 2
Food: 2
Service: 2
DUANE LEE
My order was messed up and I came back to get what I already paid for and I pay for the chicken again. The manager had a snotty attitude. I just paid and walked out.
Atmosphere: 5
Food: 5
Elise St. Pierre
Dude acted like I was ruining his day for coming in to order food. It was loud and hard to hear and he got annoyed when I couldn’t hear him mumbling. Most of the employees are awesome. Another employee ended up telling him to drop his attitude as he was snapping at his coworkers too
Worker did not understand my order even after clarifying and at register they completely threw away the wrong meal and wasted all that food and my time I have come to this location for a while and it just keeps getting worse.
Atmosphere: 1
Food: 1
Service: 1
timmy
Employees suck.
George Blinn
I would NEVER eat at a place this filthy. Flies everywhere, sticky floors, an employee emptying his dustpan almost completely over the mobile orders table, very rude employees. This Chipotle sucks really badly. Easily one of the worst in the state. Health department should pay a visit.
Atmosphere: 1
Service: 1
Patrick Bateman
3 Stars. It’s Adequate.
Let’s be clear. I’m not here for “flavor” or “authenticity.” I’m here for efficiency, for a predictable macronutrient matrix, for the simple, geometric pleasure of a cylinder containing precisely layered ingredients. It’s about control. My afternoon ritual—a brisk 6-mile run, 200 crunches, and then a carefully weighed lunch—demands a certain sterile consistency. The Chipotle in Hamden understands this, but only partially.
The exterior is acceptably clean, with a facade of faux-weathered wood that suggests a kind of soulless, corporate agrarianism I find almost charming in its transparency. Inside, the steel tops are polished to a satisfactory sheen, though I did notice a faint water spot on the sneeze guard above the carnitas. I made a mental note of it. The line moved with a certain bureaucratic languor, which was irritating. The girl assembling my bowl had the vacant, anesthetized expression of someone who has never even heard of a business card, let alone possessed a bone-colored, Silian Rail legend.
I ordered, as I always do, a bowl. White rice, black beans, carnitas, fresh tomato salsa, and a prudent amount of lettuce. The construction was… competent. The ingredients were partitioned with a certain crude logic, but there was no artistry to it. The carnitas had a decent sear, but the fat-to-protein ratio was inconsistent. One piece was unacceptably gristly. I set it aside on the lid of the bowl, a tiny, greasy monument to imperfection.
I took my meal to a table by the window. The chair was a cold, molded plastic, but it supported my posture. As I ate, using my own titanium spork from my gym bag, I observed the other patrons. A student in a frayed Yale sweatshirt, hunched over a burrito as if it were a secret. A mother disassembling a kid's quesadilla with a look of profound resignation. We are all just consuming fuel here. We are what we eat, and most people here are eating mediocrity.
The final analysis: it’s feed. It serves its purpose. It lacks the brutal, elegant purity I require, but it is a functional component of a disciplined regimen. I’ll return, because it is nearby and the alternatives are worse. But I won’t enjoy it. Not really. There is no joy here, only consumption. And for that, it is… acceptable.
June Lee
Always forgot my chips Always. Rice is sticky and salty.
Speedy/Great customer service! Tonight’s crew 100/10. From the fresh food to the cleanliness on the line was perfect ! I hope to encounter the same staff in the future. A raise should be considered 😌🫶🏽🥰🫡. They all deserve it! Thank you to each and every one of you that worked tonight.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rice Bowl
I just went there around 8 this evening and ordered two bowls and got charged for the another customers order because the cashier wasn’t paying attention. Now I’m stuck with two bowls that I didn’t order and can’t get my money back.
Atmosphere: 1
Food: 1
Service: 1
Really unprofessional staff that make inappropriate comments
Atmosphere: 1
Food: 3
Service: 1
It’s finally time I write this review. I want to preface that I frequent many different Chipotle’s in the area. From Branford to Milford to Fairfield. Hamden Chipotle has been skimping on the meat for too long. Every time I order a bowl online, there is less than half of the chicken than there should be. I do not experience this at any other Chipotle. Enough is enough. I have complained to Chipotle customer service many times. If this continues, I will be contacting corporate. Hamden has been ripping consumers off for too long and getting away with it for too long. I will not stand for a $11 bowl of rice and corn.
Atmosphere: 3
Food: 2
Service: 4
Employees are miserable. You’d think asking them to do their job would be like asking them for their first born. Went here for vets day and was extremely disappointed in the attitudes as well as portion sizes on extra cost items. Charging extra for half a spoon full should be a crime. Wouldn’t recommend this place to an enemy let alone a friend
Atmosphere: 1
Food: 1
Service: 1
No water cup. Paid $3.15 for tap water… if you don’t have water cups, give them a regular cup. Simple.
They also do not take pride in keeping things clean. The floors and counters were very dirty at 12:30 pm on a Wednesday.
Very disappointed.
Never went to this place
This is now the third time I've received sour cream with a strange color in it. I placed an order with lettuce, no guacamole and received an order with guacamole and no lettuce. This location is very disorderly and is in desperate need of retraining for the staff.
Atmosphere: 2
Food: 2
Service: 2
My order was messed up and I came back to get what I already paid for and I pay for the chicken again. The manager had a snotty attitude. I just paid and walked out.
Atmosphere: 5
Food: 5
Dude acted like I was ruining his day for coming in to order food. It was loud and hard to hear and he got annoyed when I couldn’t hear him mumbling. Most of the employees are awesome. Another employee ended up telling him to drop his attitude as he was snapping at his coworkers too
Atmosphere: 4
Food: 5
Service: 1
Restaurantji Recommends
Worker did not understand my order even after clarifying and at register they completely threw away the wrong meal and wasted all that food and my time I have come to this location for a while and it just keeps getting worse.
Atmosphere: 1
Food: 1
Service: 1
Employees suck.
I would NEVER eat at a place this filthy. Flies everywhere, sticky floors, an employee emptying his dustpan almost completely over the mobile orders table, very rude employees. This Chipotle sucks really badly. Easily one of the worst in the state. Health department should pay a visit.
Atmosphere: 1
Service: 1
3 Stars. It’s Adequate.
Let’s be clear. I’m not here for “flavor” or “authenticity.” I’m here for efficiency, for a predictable macronutrient matrix, for the simple, geometric pleasure of a cylinder containing precisely layered ingredients. It’s about control. My afternoon ritual—a brisk 6-mile run, 200 crunches, and then a carefully weighed lunch—demands a certain sterile consistency. The Chipotle in Hamden understands this, but only partially.
The exterior is acceptably clean, with a facade of faux-weathered wood that suggests a kind of soulless, corporate agrarianism I find almost charming in its transparency. Inside, the steel tops are polished to a satisfactory sheen, though I did notice a faint water spot on the sneeze guard above the carnitas. I made a mental note of it. The line moved with a certain bureaucratic languor, which was irritating. The girl assembling my bowl had the vacant, anesthetized expression of someone who has never even heard of a business card, let alone possessed a bone-colored, Silian Rail legend.
I ordered, as I always do, a bowl. White rice, black beans, carnitas, fresh tomato salsa, and a prudent amount of lettuce. The construction was… competent. The ingredients were partitioned with a certain crude logic, but there was no artistry to it. The carnitas had a decent sear, but the fat-to-protein ratio was inconsistent. One piece was unacceptably gristly. I set it aside on the lid of the bowl, a tiny, greasy monument to imperfection.
I took my meal to a table by the window. The chair was a cold, molded plastic, but it supported my posture. As I ate, using my own titanium spork from my gym bag, I observed the other patrons. A student in a frayed Yale sweatshirt, hunched over a burrito as if it were a secret. A mother disassembling a kid's quesadilla with a look of profound resignation. We are all just consuming fuel here. We are what we eat, and most people here are eating mediocrity.
The final analysis: it’s feed. It serves its purpose. It lacks the brutal, elegant purity I require, but it is a functional component of a disciplined regimen. I’ll return, because it is nearby and the alternatives are worse. But I won’t enjoy it. Not really. There is no joy here, only consumption. And for that, it is… acceptable.
Always forgot my chips Always. Rice is sticky and salty.
Atmosphere: 1
Food: 1
Service: 1
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